Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service.
Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.
Title: Kitchen Steward
Location: Crosby Street Hotel
Position Type: FT, Non-Exempt
Reports To: Executive Chef
Job Overview
Join the team at Crosby Street Hotel, one of New York’s most stylish luxury boutique hotels. We are looking for a dedicated Kitchen Steward to support our culinary operations at The Crosby Bar. This essential, behind-the-scenes role is the backbone of our kitchen, ensuring a clean, organized, and highly functional environment for our culinary team to work in.
Taking instructions from senior members of the kitchen brigade, you will take a hands-on approach to help support them throughout a busy service, ensuring our operations run seamlessly while maintaining the highest standards of cleanliness, organization, and safety. At Crosby Street Hotel, you’ll gain valuable hospitality experience in a luxury setting while being part of a passionate, creative, and supportive team that takes pride in excellence.
What We’re Looking For:
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Kitchen Operations Support: Assist the chef in running the operation of the kitchen throughout the night, supporting the culinary team during service to ensure everything runs seamlessly.
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Dishwashing & Equipment Maintenance: Wash and sanitize all dishes, glassware, utensils, and kitchen equipment to exceptional standards. Demonstrate a technical understanding and ability to safely operate and maintain the dish machine and other equipment, including re-loading chemicals into dispensers in a safe manner.
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Cleanliness & Sanitation: Maintain high levels of cleanliness and organization throughout the kitchen. Keep the workspace spotless by cleaning floors, surfaces, and heavy-duty equipment. Complete thorough end-of-shift cleaning and closing duties.
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Waste Management: Remove garbage on a regular basis and handle waste, recycling, and compost safely and in compliance with hotel recycling policies.
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Deliveries & Stock Rotation: Assist with any incoming deliveries and manage the stock rotation of storage units where required. This includes restocking clean dishes and working inside walk-in refrigerators and handling ice.
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Health & Safety Compliance: Maintain strict health, safety, and food hygiene standards, strictly complying with local regulations (NYC DOH + HACCP).
Requirements & Qualifications
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Experience: Previous experience as a Kitchen Steward, porter, dishwasher, or general experience within a professional kitchen environment is preferred, but a willingness to learn is highly valued.
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Physical Capabilities: Ability to lift up to 50 lbs, stand for long periods, and work comfortably in both hot and cold environments (such as walk-in refrigerators and hot line areas).
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Professional Competencies: Excellent communication and team-working skills with a positive, team-focused attitude. Must possess a strong work ethic, reliability, and resilience with a drive to get things right the first time.
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Attention to Detail: Superb attention to detail and driven by delivering exceptional kitchen standards. A passion for food and the culinary industry is a plus.
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Availability: Flexibility to work a varied schedule including evenings, weekends, and holidays.
What We Offer:
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Competitive salary
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Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
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Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
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Complimentary meals on shift
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Free uniform dry cleaning service
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Commuter transit benefits available Day 1
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Ongoing training and professional development, including annual education reimbursement program up to $3,000
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Social events throughout the year, including holiday parties, team member appreciation events, and more
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Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
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Departmental and company-wide incentive programs
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And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
Crosby Street Hotel
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Three Michelin Keys, 2024, 2025
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Condé Nast Traveler 'Triple Crown', 2026
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Readers' Choice Awards, Condé Nast Traveller, 2024, 2025
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Top-Rated Tablet Hotels of All Time, 2025
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The Best Boutique Hotels in New York City, Travel + Leisure, 2024
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Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI)
Warren Street Hotel
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Two Michelin Keys, 2025
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The Hot List, Conde Nast Traveller, 2024
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The IT List, Travel + Leisure, 2024
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World's Greatest Places, TIME Magazine 2024
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The Best Boutique Hotels in New York City, Travel + Leisure, 2024
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Readers' Choice Awards, Condé Nast Traveller, 2025
The Whitby Hotel
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Three Michelin Keys, 2024, 2025
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Top-Rated Tablet Hotels of All Time, 2025
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Condé Nast Traveler 'Triple Crown', 2026
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Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025
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Best Afternoon Teas in New York City, Vogue, 2024, 2025
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Readers' Choice Awards, Condé Nast Traveller, 2024, 2025
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
