Top 16 Hotel operations manager Jobs in New York Ny

Rooms Operations Manager
Marriott International, Inc —New York, NY
- $71,000 - $88,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
Operations Manager
Hilton Garden Inn Times Square Central —New York, NY
- $70,000 - $75,000 a year
- Nights as needed
- Inventory management
- Word processing
- Mid-level
Rooms Operations Manager (Housekeeping)
Marriott International, Inc —New York, NY
- $73,000 - $88,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
5d
Overnight Rooms Operations Manager
Marriott International, Inc —New York, NY
- $73,000 - $88,000 a year
- Overnight shift
- Mid-level
- High school diploma or GED
- Continuous improvement
Operations Manager
Rebel Hotel Company —New York, NY
- $75,000 a year
- 12 hour shift
- CPR Certification
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Courtyard by Marriott New York Manhattan/Midtown East —New York, NY
- $67,000 - $71,000 a year
- Full-time
- Word processing
- Mid-level
- Windows
4d
Assistant Operations Manager - Front Office
Hyatt Centric Times Square New York —New York, NY
- $66,300 - $72,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Mid-level
- Employee stock purchase plan
- Health insurance
Rooms Operations Manager (Housekeeping) - Marriott Newark Airport
Marriott International, Inc —Newark, NJ
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Account Manager - Valet Parking Operations - Westdrift Hotel
Towne Park —Manhattan, NY
- $80,000 - $85,000 a year
- Extended hours
- 18 years or older
- Clean driving record
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Assistant Operations Manager - Housekeeping
Hyatt Centric Times Square New York —New York, NY
- $66,300 - $72,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee stock purchase plan
- Health insurance
Food and Beverage Operations Manager
Marriott International, Inc —Newark, NJ
- $63,000 - $82,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
SpringHill Suites Newark Liberty International Air - Operations Manager OEM
Aimbridge Hospitality —Newark, NJ
- $49,500 - $50,000 a year
- Full-time
- CPR Certification
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
3d
Housekeeping Operations Manager
Rebel Hotel Company —Iselin, NJ
- Weekends as needed
- Bilingual
- 3 years
- Hotel
- Paid holidays
- Health insurance
Quick Apply

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Manufaturing Operations Manager
Spectro-UV —Farmingdale, NY
Experience with Lean or Six Sigma tools (e.g., 5S, root cause analysis). Manage inventory and purchasing of components, tools, and consumables while minimizing…
$100,000 - $120,000 a year
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Service Operations Manager
Nerds That Care —Hauppauge, NY
Bachelor’s degree in IT, Business Management, or related field preferred; equivalent experience may be substituted. 5+ years in an MSP environment.
$90,000 - $115,000 a year
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13d

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Hotel Sales Manager
The Ohio State University —Columbus, OH
Associate degree in hospitality or related field. Ensure compliance with all state, federal, and operational requirements (e.g., alcohol service, safety,…
$55,700 - $72,700 a year
13d
Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
Are you a hospitality leader who thrives on creating smooth operations, motivated teams, and exceptional guest experiences? Why You’ll Love This Job.
$17 - $19 an hour
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hotel operations manager jobs near new york ny

Rooms Operations Manager

Marriott International, Inc -
New York, NY

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Job Details

Full-time
$71,000 - $88,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Team supervision
Managing teams in a customer support role
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Hotel strategy implementation
Operational management
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Employee engagement strategy
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality improvement leadership
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Internal employee customer service

Full Job Description

Additional Information
Job Number26053921
Job CategoryRooms & Guest Services Operations
Location50 Central Park S, New York, New York, United States, 10019
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $71,000 - $88,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel operations manager jobs in new york ny

Rooms Operations Manager

Operations Manager

Rooms Operations Manager (Housekeeping)

Overnight Rooms Operations Manager

Operations Manager

Operations Manager

Assistant Operations Manager - Front Office

Rooms Operations Manager (Housekeeping) - Marriott Newark Airport

Account Manager - Valet Parking Operations - Westdrift Hotel

Assistant Operations Manager - Housekeeping

Food and Beverage Operations Manager

SpringHill Suites Newark Liberty International Air - Operations Manager OEM

Housekeeping Operations Manager

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