Top 71 technical associate Jobs in new york ny

IT Field Service Help Desk Technician
HCL Technologies Limited - Business Services —New Hyde Park, NY
- $49,000 - $88,000 a year
- Email
- 5 years
- Microsoft Office
- Programmable logic controllers
- AD&D insurance
- Paid holidays
Quick Apply
College Aide- Help Desk Technician
DEPT OF YOUTH & COMM DEV SRVS —New York, NY
- $19.14 - $24.08 an hour
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Work from home
- Loan forgiveness
Bilingual Customer/Technical Support Associate
Honest Networks —New York, NY
- $18 - $24 an hour
- Weekends as needed
- Remote
- Spanish
- Residential
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Replit —New York, NY
- $94,000 - $123,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- Organizational skills
- Commuter assistance
- Disability insurance
Senior Help Desk Associate
DEPARTMENT OF BUILDINGS —Manhattan, NY
- $85,421 - $98,234 a year
- Online Application
- Office
- Windows
- Microsoft Office
- Work from home
- Loan forgiveness
14d
Associate Technical Consultant - Entry-Level Consulting (Life Sciences)
Veeva Systems —New York, NY
- $80,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
IT Help Desk Specialist
Odyssey House INC —New York, NY
- $30.22 - $35.71 an hour
- Full-time
- Mid-level
- 3 years
- Mentoring
- Commuter assistance
- Disability insurance
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Help Desk Support Specialist (Temp-to-Perm)
Marlene Meyerson JCC Manhattan —New York, NY
- $32 - $35 an hour
- Temporary
- Google Workspace
- 5 years
- Mid-level
- Gym membership
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Technical Support, Associate / New York, NY
BlackRock Investments —New York, NY
- $110,000 - $140,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Associate Technical Designer
FRENCH CONNECTION —Manhattan, NY
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Store discount
- Paid time off
Quick Apply
Associate Technical Business Analyst, Finance Data Products
Hospital for Special Surgery —New York, NY
- $60,000 - $91,125 a year
- Full-time
- Mid-level
- SQL
- Product management
Help Desk Support Technician II
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Help Desk Analyst - US
Cyera —New York, NY
- $90,000 - $100,000 a year
- Full-time
- Google Workspace
- Inventory management
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Associate Technical Designer, Outlet
Tapestry Inc —New York, NY
- $64,350 - $78,700 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Commuter assistance
- Paid parental leave
Senior Help Desk Technician
Contact Government Services, LLC —New York, NY
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Associate Technical Designer – Junior's
GOLDEN TOUCH IMPORTS INC. —New York, NY
- $63,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Work from home
Quick Apply
Senior Associate - Technical Business Analyst
New York Life —New York, NY
- $100,000 - $143,000 a year
- Hybrid work
- Computer science
- Computer Science
- 3 years
- Loan repayment program
- Adoption assistance
IT Help Desk
eMazzanti Technologies —Hoboken, NJ
- Full-time
- Computer Science
- Computer literacy
- Windows
Quick Apply
13d
Robotics & Automation Technical Associate (Associate's degree)
Pfizer —Pearl River, NY
- $29.56 - $49.27 an hour
- Online Application
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Relocation assistance
Associate Technical Designer, Mainline, Handbags/Leathergoods
Tapestry Inc —New York, NY
- $64,350 - $78,700 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Commuter assistance
- Paid parental leave

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technical associate jobs near new york ny

IT Field Service Help Desk Technician

HCL Technologies Limited - Business Services -
New Hyde Park, NY

Quick Apply

Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Flexible schedule

Qualifications

Teamwork
Data center experience
Cloud infrastructure
Hardware maintenance
Software installation
Microsoft Office
Network infrastructure
Virtualization tools
Barcode scanners
Programmable logic controllers
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Server virtualization
Networking equipment (troubleshooting support)
Supervisory control and data acquisition (SCADA)
macOS
IT
Problem management
Desktop administration
Field engineering
Operating system installation
Ticketing system technical support

Full Job Description

Job Description:

Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations.

Responsibilities :-

Incident Management & Resolution:

Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager.
Perform triage and assignment of site alerts/incidents.
Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely.
Adhering to SLAs agreed in the Scope
ITIL Processes awareness and adhering to ITIL process workflow.

Site Operations & Preventive Maintenance:

Conduct daily site walkthroughs and routine checks.
Maintain site-specific knowledge base and update manuals.
Performs routine maintenance and preventive checks to ensure the health of critical IT systems
Assist in planned change management activities requiring on-site presence.

Collaboration & Communication:

Bridge between L2/L3 support teams and business stakeholders.
Engage and escalate IT issues impacting business operations.
Coordinate and shadow dispatch engineers during work completion.

Reporting to the Track Lead / Team Lead at Site
Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to
resolve those problems
Troubleshooting technical issues
Attends operations related meetings.
Site review & meetings with site SPOC.
Meetings with vendors, OEMs on open actions
Project support meetings

Required Skills / Qualifications:

Minimum 5-77yrs hands on dedicated experience as deskside/Onsite support/local IT engineer
Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills.
Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices
Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations.
ServiceNow for SLA tracking and ticket management.
Good knowledge in handling RF scanners, industry level label printers (Zebra, etc)
Hands on experience in handling Data center hardware.
Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology.
Strong Customer service skills
Able to handle unforeseen situations.
Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets.

Additional Responsibility

Might need to travel to other sites based on demand and requirements.
On-call requirement for P1/Urgent issues outside regular support hours (local business hours).
Handle operations and customer requirements as per process and agreed SOW.
Possible rotational shifts.

Soft Skills

Excellent communication and conversation skills (Verbal and Written)
Coordination with HCL internal teams, stakeholders, and vendors
Good documentation skills
Good working knowledge of MS OFFICE
Should have a great customer handling skill
Can drive HCL’s value and its methodology
Ability to adjust to evolving processes

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule

Work Location: On the road

Quick Apply

Refine Your Search

technical associate jobs in new york ny

IT Field Service Help Desk Technician

College Aide- Help Desk Technician

Bilingual Customer/Technical Support Associate

Help Desk Technician

Senior Help Desk Associate

Associate Technical Consultant - Entry-Level Consulting (Life Sciences)

IT Help Desk Specialist

Help Desk Support Specialist (Temp-to-Perm)

Technical Support, Associate / New York, NY

Associate Technical Designer

Associate Technical Business Analyst, Finance Data Products

Help Desk Support Technician II

Help Desk Analyst - US

Associate Technical Designer, Outlet

Senior Help Desk Technician

Associate Technical Designer – Junior's

Senior Associate - Technical Business Analyst

IT Help Desk

Robotics & Automation Technical Associate (Associate's degree)

Associate Technical Designer, Mainline, Handbags/Leathergoods

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