Top 56 Voice engineer Jobs in New York Ny

AI Voice Implementation Engineer
Canary Technologies —New York, NY
- $100,000 - $130,000 a year
- Full-time
- Mid-level
- 3 years
- Travel reimbursement
13d
Video and Voice Engineer
D. E. Shaw & Co., L.P. —New York, NY
- $160,000 - $200,000 a year
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- 401(k) matching
12d
Network and Voice Field Engineer - On Site
Lincoln IT —New York, NY
- $30 - $40 an hour
- Full-time
- Engineering
- Mid-level
- 3 years
Quick Apply
Technical Support Engineer
Botify —New York, NY
- $95,000 - $115,000 a year
- Hybrid work
- Mid-level
- SQL
- JavaScript
- Commuter assistance
- 401(k)
12d
Senior Systems Engineer (Remote)
My IT Crew —Brooklyn, NY
- $85,000 - $100,000 a year
- Full-time
- Remote
- Azure
- 5 years
- Windows
Quick Apply
Associate Enterprise Communications Engineer
Northwell Health —Westbury, NY
- $66,300 - $108,311 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- In-person
5d
Staff Research Engineer, Voice + Speech
Decagon —New York, NY
- $200,000 - $400,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Mentoring
- Health insurance
- Dental insurance
Systems Engineer
RADAR —New York, NY
- $120,000 - $160,000 a year
- Bachelor of Science
- Engineering
- 3 years
- Paid parental leave
- Health insurance
Quick Apply
Genesys Cloud Engineer
EmblemHealth —New York, NY
- $77,760 - $149,040 a year
- Call employer
- Research
- 3 years
- Bachelor's degree
Senior Software Engineer, Voice AI
Take2 —New York, NY
- $140,000 - $200,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Office
Senior Research Engineer, Voice + Speech
Decagon —New York, NY
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Health insurance
- Dental insurance
AI Deployment Manager - NYC
OpenAI —New York, NY
- $162,000 - $230,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Fair chance
Solutions Engineer, Enterprise
Deepgram —New York, NY
- $197,000 - $246,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Travel
Support engineer
WRITER —New York, NY
- $112,000 - $167,000 a year
- Full-time
- Hybrid work
- 5 years
- Salesforce
- Writing skills
- Paid parental leave
- Health savings account
Forward Deployed Engineer
LiveKit —New York, NY
- $180,000 - $320,000 a year
- Full-time
- Remote
- 5 years
- APIs
- Senior level
- Dental insurance
- Vision insurance
Customer Facing SAP Engineer
Nova Intelligence —New York, NY
- $100,000 - $200,000 a year
- Full-time
- Remote
- 5 years
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Optics Systems Engineer, Optics Systems Engineering
Amazon.com Services LLC —New York, NY
- $114,900 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- DevOps
- AD&D insurance
- Health insurance
Integrations Support Engineer 5 - Ads Conversion API
Netflix —New York, NY
- $270,000 - $410,000 a year
- Java
- SQL
- Senior level
- Paid holidays
- Health insurance
Client Platform Engineer
Tapestry Inc —New York, NY
- $145,000 - $160,000 a year
- Full-time
- Inventory management
- 5 years
- APIs
- Commuter assistance
- Paid parental leave
Deployment Strategist
Happyrobot Inc. —New York, NY
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- Senior level
- Health insurance
- Dental insurance

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voice engineer jobs near new york ny

AI Voice Implementation Engineer

Canary Technologies -
New York, NY

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Job Details

Full-time
$100,000 - $130,000 a year
13 days ago

Benefits

Travel reimbursement
Stock options

Qualifications

Telecommunications network troubleshooting
Hospitality reservation systems
Customer communication
Requirements design
PCI
Avaya
AI integration
Software implementation
Process design
Mid-level
Incident Escalation
3 years
Troubleshooting audio issues
Quality issues
Call monitoring
Property management systems (PMS)
AV system troubleshooting
Software testing
Voice over internet protocol (VoIP) configuration
Technical troubleshooting support
Cross-functional collaboration
Escalation handling
Debugging
Cross-functional communication
Production troubleshooting

Full Job Description

About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role

Behind every great Voice AI experience is telephony that just works — and getting hotels live means getting their phone set up right the first time. As our AI Voice Implementation Engineer, you'll be the telephony subject matter expert who owns the technical onboarding for every Voice AI deployment, and the person who jumps in when a live property's calls aren't behaving. You'll get on the call with a hotel's IT, their PBX vendor, and their carrier, surface the requirements, and drive the configuration end-to-end until calls route, transfer, and answer exactly as they should. When something needs troubleshooting — a transfer that won't connect, audio that needs tuning, a number that won't port, an attestation problem — you're the person who reads the logs and figures out why. You'll also partner closely with Product on how calls should flow and escalate, bringing telephony reality to the table while thinking in terms of modern conversational AI, not static phone trees. This is a hands-on, customer-facing role for someone who knows telephony cold, likes being the one who makes it work, and is excited about where voice is headed.

Responsibilities

Own the technical onboarding and go-live for Canary's Voice AI product — number provisioning, telephony configuration, transfer logic, and testing — running multiple deployments in parallel.
Run telephony requirements calls with hotel IT, PBX vendors, and carriers, and coordinate number porting and carrier changes for a clean setup.
Debug routing and call-quality issues hands-on — read SIP logs and diagnose across SIP trunking, SBCs, STIR/SHAKEN attestation, PBX rules, and carrier ownership.
Serve as the escalation point for live telephony issues post-launch — when a property's calls need attention, you own getting them working again.
Partner with Product on call flow and escalation design, thinking in terms of modern conversational AI rather than legacy IVR menus.
Be the internal source of truth on voice/telephony — keep compliance handled (E911, STIR/SHAKEN, TCPA), document setup requirements, and build repeatable processes so onboarding scales.

Qualifications

3+ years of hands-on experience implementing or supporting voice/telephony systems — VoIP, SIP trunking, SBCs, PBX platforms (e.g. Mitel, Avaya, Cisco), or cloud telephony.
Able to read SIP logs and debug independently across both routing and call quality (transfer declines, latency/jitter, attestation problems).
Working knowledge of how numbers, carriers, and porting function in practice, plus telephony compliance (E911, STIR/SHAKEN, TCPA; PCI awareness a plus).
A modern view of voice — excited to partner with Product on conversational AI call flows, not just build static IVR trees.
Comfortable being customer-facing and self-directed — leading technical conversations with a hotel's IT team, vendors, and carriers, and owning the domain end-to-end including production escalations.
Bonus: experience with hospitality systems (PMS integration, in-room/front-desk phone setups), CCaaS platforms, or AI voice products.

Compensation

Target cash compensation ranges from $100,000-$130,000, including a fixed annual salary and a performance-based bonus paid quarterly.

This role also includes a stock option grant, subject to board approval.

Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:

Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.

Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.

Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.

Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!

Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

voice engineer jobs in new york ny

AI Voice Implementation Engineer

Video and Voice Engineer

Network and Voice Field Engineer - On Site

Technical Support Engineer

Senior Systems Engineer (Remote)

Associate Enterprise Communications Engineer

Staff Research Engineer, Voice + Speech

Systems Engineer

Genesys Cloud Engineer

Senior Software Engineer, Voice AI

Senior Research Engineer, Voice + Speech

AI Deployment Manager - NYC

Solutions Engineer, Enterprise

Support engineer

Forward Deployed Engineer

Customer Facing SAP Engineer

Optics Systems Engineer, Optics Systems Engineering

Integrations Support Engineer 5 - Ads Conversion API

Client Platform Engineer

Deployment Strategist

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