Top 672 Zone leader Jobs in New York Ny

Customer Operations Leader
Plaid —New York, NY
- $127,680 - $214,800 a year
- Full-time
- Hybrid work
- Office
- Fair chance
- Senior level
- Health insurance
- Dental insurance
11d
Manager, SMB Sales
Block —New York, NY
- $135,800 - $245,400 a year
- Full-time
- Remote
- Mid-level
- Recruiting
- Leadership
- Paid parental leave
- Health savings account
Quick Apply
Product Leader
Lead Bank —New York, NY
- $180,000 - $285,000 a year
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Product management
- Paid parental leave
- Health savings account
VP of Leadership Programs
Constructive Dialogue Institute —New York, NY
- $180,000 - $200,000 a year
- Full-time
- Remote
- 11+ years
- Continuous improvement
- Doctor of Philosophy
- AD&D insurance
- Disability insurance
Quick Apply
Zone Sales Leader
Bimbo Bakeries USA —Wayne, NJ
- $131,600 - $184,200 a year
- Spanish
- Clean driving record
- 7 years
- On-the-job training
- 401(k) matching
Manager, Mid-Market Sales
Block —New York, NY
- $164,300 - $253,200 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Recruiting
- Paid parental leave
- Health savings account
Quick Apply
Food & Beverage Leader
Life Time —Brooklyn, NY
- $75,600 - $104,000 a year
- Weekends as needed
- ServSafe
- Cooking
- Mid-level
- Disability insurance
- Health insurance
Membership Concierge Leader
Life Time —Brooklyn, NY
- $75,600 - $104,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
VP, Customer Experience
ComplyAdvantage —New York, NY
- $225,000 - $290,000 a year
- Remote
- US work authorization
- Recruiting
- Senior level
- Travel reimbursement
- Commuter assistance
Quick Apply
8d
TEAM LEADER
Primark —Garden City, NY
- $27.00 - $28.50 an hour
- Online Application
- Writing skills
- Merchandising
- English
Outdoor Plaza Security Guard
Quality Building Services —New York, NY
- $50 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Senior level
Quick Apply
Foot Patrol
Lime —New York, NY
- $22 an hour
- 8 hour shift
- 18 years or older
- Organizational skills
- Communication skills
Quick Apply
12d
Mason
NewYork-Presbyterian Hospital —Manhattan, NY
- $54.50 - $65.40 an hour
- Full-time
- Hospital
- Mid-level
- 3 years
Executive Assistant to the CEO
Duolingo —New York, NY
- $152,000 - $228,000 a year
- Google Workspace
- Organizational skills
- Senior level
Executive Director - US
Keep A Child Alive —New York, NY
- $200,000 - $250,000 a year
- Remote
- Continuous improvement
- Critical & Intensive Care
- Children
Quick Apply
Personal Assistant to CEO
Spencer's Spa —New York, NY
- $45 - $55 an hour
- Full-time
- 5 years
- Research
- Mid-level
Quick Apply
Senior Director, Product
Avo —New York, NY
- $200,000 - $225,000 a year
- Evenings as needed
- Remote
- 7 years
- Product management
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Executive Assistant
Legora —New York, NY
- $118,000 - $155,000 a year
- Full-time
- Google Workspace
- Office
- Senior level
- Commuter assistance
- Health savings account
Head of Communications
Paxos —New York, NY
- $202,000 - $232,050 a year
- Full-time
- Remote
- 11+ years
- Research
- Senior level
Flex Team Leader
Block by Block —Brooklyn, NY
- $23 an hour
- 8 hour shift
- Hospitality
- Customer service
- English
- Paid jury duty
- Health savings account
Quick Apply
12d

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zone leader jobs near new york ny

Customer Operations Leader

Plaid -
New York, NY

Apply Now

Job Details

Full-time
$127,680 - $214,800 a year
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Knowledge management
Strategic management
Program management
Content creation for technical audiences
Managing teams in a customer support role
Tooling
Program development
Frontline customer support management
Change management
Team development
Hiring
Collaboration with product development teams
Customer service knowledge base
Customer support
Customer success strategy
Implementation of strategic initiatives
AI-driven automation
Online help documentation
Senior level
Cross-functional team management
Leadership
Automation tools
Communication skills
Developing technical user guides
Cross-functional communication

Full Job Description

Location

New York City Office; Raleigh Office; San Francisco HQ; Seattle Office

Address

85 Spring Street, 10th Floor, New York, New York, 10012

Employment Type

Full time

Location Type

Hybrid

Department

All DepartmentsProduct Support - Prof Services

Compensation

$127,680 – $214,800 • Offers Equity

The target base salary for this position ranges from $127,680/year to $214,800/year encompassing all Zones. The target base salary will vary based on the job's location.

Our geographic zones are as follows:
Zone 1 - San Francisco / New York City / Seattle
Zone 2 - Los Angeles / Washington DC / Austin / Boston / Sacramento / San Diego
Zone 3 - Atlanta / Portland / Chicago / Philadelphia / Denver / Miami / Dallas / Raleigh
Zone 4 - All other US cities

The base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training.

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

The Customer Operations team sits at the center of how we scale world-class customer experiences at Plaid. As the Customer Operations Leader, you'll own the strategy and execution of all global ops initiatives in a director level role — leading a team across product operations, customer experience engineering, technical enablement, and org development.

As Customer Operations Leader, you'll focus on scaling operations and enablement across the full customer lifecycle for our Customer Engineering organization, including Support, Technical Account Management, Sales Engineering and Professional Services. You'll be responsible for building our VoC programs as a strategic lever to drive insights from our frontline teams into product improvements and adoption strategies. You will build tooling and programs with measurable outcomes that remove friction for customers and empower our customers to serve themselves.

Responsibilities

Hire, develop, and lead a high-performing Customer Ops team across Product Operations, Customer Experience Engineering and Technical Enablement
Own operations strategy and execution across the full customer lifecycle for Support, Technical Account Management, Sales Engineering and Professional Services
Build VoC programs that turn frontline insights into product improvements and adoption strategies
Partner with GTM, Product, and Product Marketing on product feedback loop, launch readiness and enablement
Build self-service tooling and programs with measurable outcomes that reduce customer friction
Own technical documentation and knowledge programs (internal and external) to improve content quality and self-servicability for customers
Establish and monitor key customer ops metrics and source-of-truth data to ensure accountability and growth

Qualifications

8+ years in customer operations, support operations and/or product operations in a leadership role
Track record building VoC, self-service, or knowledge management programs at scale
Hands-on experience leveraging automation, tooling, and AI to scale support operations and reduce manual effort
Strong program management skills across complex, cross-functional initiatives
Excellent communication and change management skills — comfortable going from frontline detail to exec narrative
Experience partnering with GTM, Product, and PMM teams in a fast-paced, technical environment
A customer-first approach grounded in Plaid's principles

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Compensation Range: $127,680 - $214,800

Apply Now

Refine Your Search

zone leader jobs in new york ny

Customer Operations Leader

Manager, SMB Sales

Product Leader

VP of Leadership Programs

Zone Sales Leader

Manager, Mid-Market Sales

Food & Beverage Leader

Membership Concierge Leader

VP, Customer Experience

TEAM LEADER

Outdoor Plaza Security Guard

Foot Patrol

Mason

Executive Assistant to the CEO

Executive Director - US

Personal Assistant to CEO

Senior Director, Product

Executive Assistant

Head of Communications

Flex Team Leader

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