Top 364 Director of rooms Jobs in New York State

Director of Rooms
Viceroy Park Avenue —New York, NY
- $140,000 - $145,000 a year
- Word processing
- Windows
- Residential
10d
Director of Rooms
Mandarin Oriental —New York, NY
- $140,000 - $155,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Director of Rooms - Aman New York
Aman Group Sarl —New York, NY
- $145,000 - $170,000 a year
- Weekends as needed
- 5 years
- Front desk
- Senior level
- Health insurance
Director of Perioperative - Operating Room and Endoscopy
Saratoga Hospital —Saratoga Springs, NY
- $120,000 - $175,000 a year
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
Guest Services Manager
The Garden City Hotel —Garden City, NY
- $70,000 - $72,000 a year
- Weekends as needed
- Mid-level
- Hotel
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Guest Experience Manager
Gilbertsville Farmhouse Inc. —South New Berlin, NY
- From $30 an hour
- Weekends as needed
- Mid-level
- Mentoring
- In-person
Quick Apply
12d
Director of Revenue Management
The Dominick Hotel —New York, NY
- $125,000 - $170,000 a year
- Full-time
- Management
- Sales
- Inventory management
- Health savings account
- Health insurance
Quick Apply
Operations Manager
Holiday Inn Arena —Binghamton, NY
- $68,000 - $72,000 a year
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Spa Attendant-Men's Locker Room Part Time
Mirbeau Rhinebeck —Rhinebeck, NY
- $19 - $22 an hour
- Part-time
- Inventory management
- Ability to walk for extended periods
- English
- Paid holidays
- Health insurance
Quick Apply
Director of Rooms
Mandarin Oriental Hotel Group —New York, NY
- $140,000 - $155,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Chief of Staff
Philo —New York, NY
- $220,000 - $270,000 a year
- Full-time
- Writing skills
- Office
- Fair chance
- Commuter assistance
- Paid parental leave
Quick Apply
Director of Rooms - The Abbey Inn & Spa
The Abbey Inn & Spa / Apropos Restaurant —Peekskill, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Executive Director, Banking COO Americas
Standard Chartered —New York, NY
- $185,000 - $280,000 a year
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- Health savings account
- Health insurance
14d
Global Employee Experience & Engagement Practice Leader
Mercer —New York, NY
- $216,000 - $324,000 a year
- Full-time
- Hybrid work
- Writing skills
- 11+ years
- Office
- Health insurance
- 401(k)
Director of Operations
Triumph Hotels —New York, NY
- $95,000 - $110,000 a week
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Health insurance
- 401(k)
Quick Apply
3d
Chief of Staff
Minerva —New York, NY
- $150,000 - $250,000 a year
- Full-time
- Senior level
- 2 years
- Commercial
- Health insurance
- Dental insurance
Quick Apply
Director of Operations - Park Central
Park Central Hotel —New York, NY
- $140,000 - $165,000 a year
- Full-time
- Sales
- Hotel
- Senior level
5d
Director of Banquets
Tishman Speyer —New York, NY
- $145,000 - $160,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Disability insurance
- Health insurance
Real Estate - Administrative Assistant
Blackstone Group —New York, NY
- $70,000 - $130,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Administrative Assistant
Columbia University —New York, NY
- $60,874 - $78,269 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy

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Director of Rooms

Viceroy Park Avenue -
New York, NY

Apply Now

Job Details

$140,000 - $145,000 a year
10 days ago

Qualifications

Computer operation
Confidential information handling
Word processing
Spreadsheets
Managing hospitality teams
Windows
Data interpretation
Productivity software

Full Job Description

Viceroy Hotels:

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Overview:

Viceroy Hotels & Residences is returning to New York City with the opening of Viceroy Park Avenue in December 2026! Located in the heart of Manhattan's NoMad neighborhood, this highly anticipated luxury hotel represents an exciting new chapter for the globally recognized, design-forward hospitality brand. We are seeking motivated, hospitality-driven professionals who are passionate about delivering exceptional guest experiences. This is a unique opportunity to be part of a pre-opening team, helping establish the property's culture, service standards, and operational excellence from day one.

The Director of Rooms is responsible for ensuring the operation of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications and Reservations in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.

Responsibilities:

Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Motivate, coach, counsel and discipline all Rooms Division personnel according to hotel standards.
Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures according to SOP's. Actively support Human Resources with recruiting efforts. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures.
Develop employee morale and ensure training of Rooms Division personnel.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
Ensure sign off of all Service Standards by Position competencies for Rooms division managers. Monitor completion of the Service Standards by Position Training Checklists for hourly staff.
Monitor oversold dates to ensure the maximization of rooms revenue.
Tour rooms operating departments daily, greeting employees and soliciting feedback.
Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
Attend daily and monthly Rooms Merchandizing meetings.
Complete the monthly reforecast.
Monitor and support the corporate Guest Recognition Program.
Monitor expenses to ensure expense control and maximize profit, using checkbook accounting as a control mechanism.
Monitor and ensure compliance with SOP’s in Rooms and Loss Prevention.
Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met.
Coordinate major projects such as renovations, capital expenditures, equipment change-overs, etc.
Conduct weekly Rooms Division meeting, including a monthly financial review.
Perform Rooms Managers’ performance reviews according to SOP, and ensure that managers are in compliance with the standards in their administration of performance reviews to their employees.
Monitor labor expenses through schedule approval process and ensure budgeted productivity.
Prepare department heads for succession through development of their need areas.
Prepare the Rooms Division annual budget, including Laundry, Communications and Other Income.
Participate in required M.O.D. program as scheduled.
Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
Monitor proper operation of the P.B.X. console and ensure that employees maintain S.O.P.'s in its use.
Assist in preparation of revenue and occupancy forecasting.
Carry a pager at all times. Operate pagers and radios efficiently and professionally in communicating with hotel staff.
Coordinate all aspects of the ongoing implementation of the Viceroy Hotel Group philosophy of service.
Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs.
Monitor all V.I.P.'s, special guests and requests.
Ensure overall guest satisfaction.

Qualifications:

At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 4 or more years of related experience.
Previous management experience required.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Viceroy Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply with Viceroy Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Maintain a warm and friendly demeanor at all times.

Apply Now

Refine Your Search

director of rooms jobs in new york state

Director of Rooms

Director of Rooms

Director of Rooms - Aman New York

Director of Perioperative - Operating Room and Endoscopy

Guest Services Manager

Guest Experience Manager

Director of Revenue Management

Operations Manager

Spa Attendant-Men's Locker Room Part Time

Director of Rooms

Chief of Staff

Director of Rooms - The Abbey Inn & Spa

Executive Director, Banking COO Americas

Global Employee Experience & Engagement Practice Leader

Director of Operations

Chief of Staff

Director of Operations - Park Central

Director of Banquets

Real Estate - Administrative Assistant

Administrative Assistant

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