Top 16 Hotel operations supervisor Jobs in New York State

Rooms Operations Manager (Housekeeping)
Marriott International, Inc —New York, NY
- $73,000 - $88,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Rooms Operations Manager
Marriott International, Inc —New York, NY
- $71,000 - $88,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
Housekeeping Supervisor / Inspector (Temporary / Hotel Operations)
Sonesta —New York, NY
- $25 - $30 an hour
- Weekends as needed
- Inventory management
- Basic math
- Mid-level
- Paid parental leave
- Health savings account
PM Operations Manager (Front Desk/Bistro)
Marriott International, Inc —Tarrytown, NY
- $31.18 - $35.58 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
14d
Operations Manager - Union Experience Required
Rebel Hotel Company —New York, NY
- $68,000 - $75,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Operations Manager
Rebel Hotel Company —New York, NY
- $75,000 a year
- 12 hour shift
- CPR Certification
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Overnight Operations Manager
Fairfield Inn/Springhill Suites Hotel —New York, NY
- $66,300 - $67,000 a year
- Overnight shift
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
12d
Residence Inn Times Square - Operations Manager OEM
Aimbridge Hospitality —New York, NY
- $66,300 - $74,000 a year
- Full-time
- CPR Certification
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
Shift Mgr Hotel Operations
Resorts World Catskills —Monticello, NY
- $62,353.20 a year
- 18 years or older
- Inventory management
- 5 years
Quick Apply
Food and Beverage Operations Manager
Four Seasons —New York, NY
- $95,000 - $100,000 a year
- Weekends as needed
- English
- Mid-level
- Hotel
5d
Operation Manager
Even Hotel LIC, NY —Long Island City, NY
- From $60,000 a year
- Full-time
- Mid-level
- Mentoring
- In-person
Quick Apply
Assistant General Manager/Operations Manager
DoubleTree by Hilton —Buffalo, NY
- $60,000 - $65,000 a year
- Weekends as needed
- Bar
- Mid-level
- Hotel
- Free parking
- Paid holidays
Quick Apply
Courtyard Long Island City NY - Operations Manager OEM
Aimbridge Hospitality —Queens, NY
- $65,000 - $70,000 a year
- Full-time
- CPR Certification
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
2d

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Rooms Operations Manager (Housekeeping)
Marriott International, Inc —New York, NY
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
$73,000 - $88,000 a year
Rooms Operations Manager
Marriott International, Inc —New York, NY
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
$71,000 - $88,000 a year

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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
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2d

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Rooms Operations Manager (Housekeeping)

Marriott International, Inc -
New York, NY

Apply Now

Job Details

Full-time
$73,000 - $88,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Team supervision
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Hotel strategy implementation
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality improvement leadership
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Financial report interpretation
Hospitality Management
Leading team collaboration initiatives
Interviewing

Full Job Description

Additional Information
Job Number26083354
Job CategoryRooms & Guest Services Operations
Location85 W Street At Albany St, New York, New York, United States, 10006
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $73,000-$88,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel operations supervisor jobs in new york state

Rooms Operations Manager (Housekeeping)

Rooms Operations Manager

Housekeeping Supervisor / Inspector (Temporary / Hotel Operations)

PM Operations Manager (Front Desk/Bistro)

Operations Manager - Union Experience Required

Operations Manager

Overnight Operations Manager

Residence Inn Times Square - Operations Manager OEM

Shift Mgr Hotel Operations

Food and Beverage Operations Manager

Operation Manager

Assistant General Manager/Operations Manager

Courtyard Long Island City NY - Operations Manager OEM

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