Top 50 Reporting manger Jobs in New York State

IT Support Engineer
TAG Solutions —Menands, NY
- $25 - $35 an hour
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Project Manager (Pre-Construction Design)
Front Line Consulting —Albany, NY
- $110,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Med Surg Nurse Manager
Clinical Management Consultants —Delhi, NY
- $126,020 - $167,530 a year
- Full-time
- Acute care
- Nursing
- Inpatient
- Health insurance
- Tuition reimbursement
Group Teacher
Acacia Network —Bronx, NY
- $38,461.70 a year
- Full-time
- Classroom
- Teaching Certification
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Office Manger
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Mid-level
- 3 years
- Clinic
Sr. Manager, New Brand Empowerment
Estee Lauder —New York, NY
- $102,400 - $168,750 a year
- Full-time
- Continuous improvement
- Military encouraged
- Senior level
- Paid holidays
- Disability insurance
Client Associate
Neuberger Berman —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Regional Manager, Client Service
Livingston International Inc. —New York State
- $84,455 - $127,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Sales
Photonics Initiative Post-award Grants Manager
Research Foundation of The City University of New York —New York, NY
- $98,000 - $110,000 a year
- Full-time
- 5 years
- Master's degree
- University
Lead Gallery Guard
Munson Williams Proctor Art In —Utica, NY
- $19 - $23 an hour
- Weekends as needed
- Background check
- Military
- Word processing
Director of Culinary Operations / Executive Chef
AMBER WAVES FARM —Amagansett, NY
- $100,000 - $125,000 a year
- Email
- In person
- Hospitality
- 18 years or older
- Ability to lift 50 pounds
14d
Manager, Finance & Operations - Laureus USA
Richemont —New York, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Finance
- Administrative experience
- Project management
4d
Program Manager - NYC SBS APEX Accelerator/MWBE Vendor Services
DEPARTMENT OF BUSINESS SERV. —Manhattan, NY
- $62,868 - $72,298 a year
- Email
- Microsoft Outlook
- Mid-level
- Office
- Work from home
- Loan forgiveness
Sr. Manager, Access & Reimbursement Manager - (Buffalo, NY) (field based)
Eisai —Buffalo, NY
- $166,000 - $217,900 a year
- Full-time
- Master's degree
- Bachelor's degree
- Neurology
Postdoctoral Associate
OceanX —New York, NY
- $90,000 - $100,000 a year
- Contract
- Remote
- Maintenance
- Doctor of Philosophy
- Travel
Quick Apply
Finance Manager - Business Modernization Program
Moog Inc. —Buffalo, NY
- $130,000 - $160,000 a year
- Full-time
- 6 years
- CPA
- Mid-level
- Health savings account
- Employee stock purchase plan
Building Services Supervisor
NYU Langone Health —Brooklyn, NY
- $66,300.00 - $78,132.60 a year
- Overtime
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
Manager in Training - Personal Training, New York City
EQUINOX —New York, NY
- $29.80 an hour
- Weekends as needed
- CPR Certification
- Computer literacy
- Mid-level
Assistant Office and Billing Manager
Kenneth Park Architect PLLC —New York, NY
- $55,000 - $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Personal Training Manager, New York City
EQUINOX —New York, NY
- $29.80 an hour
- Weekends as needed
- CPR Certification
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance

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reporting manger jobs near new york state

IT Support Engineer

TAG Solutions -
Menands, NY

Quick Apply

Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Microsoft Windows Server
Written communication
Teamwork
Software troubleshooting
Interpersonal skills
Technical documentation
IT system monitoring
Windows
Network infrastructure
System maintenance
Virtualization tools
Firewall
Driver's License
Attention to detail
Hardware support
Server virtualization
IP networking

Full Job Description

Job Description

Position Title: IT Support Engineer
Reporting Manger: Service Manager
Team: Managed Services
Travel Requirements: Occasional onsite customer visits
Status: Full-time

Essence:
This position is responsible for providing IT support to TAG Solutions end users and their IT environments.
Including desktops, servers, network equipment and applications.

The IT Support Technician should have a broad range of technical experience and, above all else, a Customer-first mindset. They will field both more complex break/fix incidents and end user issues in conjunction with system-wide configurations that require a deeper knowledge of servers, virtualization, and networking. This role is expected to successfully resolve the majority of support requests raised to them, managing their efforts around TAG Solutions SLA requirements. In addition to incidents, an IT Support Technician also performs maintenance, updates, and system upgrades for a multitude of customer environments.

The key to success for a IT Support Technician is to maintain a proven level of proficiency with essential technical skills and to employ those with a passion for exceptional customer service in all interactions.

Qualifications:

Proven proficiency working with all Microsoft Operating Systems including latest server OS’s.
Proven proficiency working with IP networking including firewalls, switches and wireless technologies.
Proven proficiency working with VMWare
Proven proficiency working with Remote Monitoring and Management
Experience working with MS Office 365, Google Apps, Gmail, and anti-virus programs
Experience working with Backup solutions

For TAG proficiency means: You are capable and experienced, your skills can be demonstrated, and you are able to work independently with little help

Professional Qualifications:

Experience providing a high-level of customer service in a technical support environment
Experience managing customer directly over the phones or via electronic communications
Excellent verbal and written communication skills
Experience documenting and managing technical requests
Demonstrated ability to multitask and deliver IT support independently as well as with a team
Detail oriented
Do what-ever-it-takes attitude

Responsibilities:

Provide IT support to customers in accordance with the Support Playbook.
Monitor inbound phone and ticket queues, responding within service level agreements
Monitor queues for escalated tickets and respond within service level agreements.
Provide clear and detailed ticket notes.
Maintain and update documentation.
Look for ways to reduce ticket noise to help our customers more efficiently.
Contribute to a growing knowledgebase that all our engineers work from.
Onsite support at Customer sites as required.

Job Description

Contribution to “Customer Obsession”:

Providing customers with timely confirmation of the receipt of their issue, making them aware that we are “on it”
Understanding that well-crafted notes and exceptional detail on tickets is the foundation for the customers issue to be handled correctly throughout its lifecycle
Ensuring that the customers issue is completely resolved to their satisfaction
Asking about and addressing any other needs that a customer has

Desired Outcomes:

Confirming receipt of, and beginning work on escalated cases within 30 minutes of creation
Resolving 95% of cases with 30 minutes or less of total work time
Resolving minimum 12 tickets/day
Updating the case with exceptional notes whenever work is performed on a case, and taking the opportunity to call and send an update to the customer on the current status
Escalated cases include enough detail for Tier III to work them without additional request for information
Case details are tracked accurately and yield dependable and helpful reporting

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

This position requires travel to Customer sites. Are you located in or a short distance from of Albany, NY?

Experience:

Troubleshooting: 3 years (Preferred)
Windows: 3 years (Preferred)
Wolters Kluwer CCH: 1 year (Preferred)

License/Certification:

Drivers license (Required)

Willingness to travel:

100% (Required)

Work Location: In person

Quick Apply

Refine Your Search

reporting manger jobs in new york state

IT Support Engineer

Project Manager (Pre-Construction Design)

Med Surg Nurse Manager

Group Teacher

Office Manger

Sr. Manager, New Brand Empowerment

Client Associate

Regional Manager, Client Service

Photonics Initiative Post-award Grants Manager

Lead Gallery Guard

Director of Culinary Operations / Executive Chef

Manager, Finance & Operations - Laureus USA

Program Manager - NYC SBS APEX Accelerator/MWBE Vendor Services

Sr. Manager, Access & Reimbursement Manager - (Buffalo, NY) (field based)

Postdoctoral Associate

Finance Manager - Business Modernization Program

Building Services Supervisor

Manager in Training - Personal Training, New York City

Assistant Office and Billing Manager

Personal Training Manager, New York City

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