Top 99 Senior patient services representative Jobs in New York State

Home Care Scheduling Coordinator (Bilingual Chinese required)
True Care —Brooklyn, NY
- $21 - $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Dermatology Medical Receptionist - Nassau County
The Dermatology Specialists —Freeport, NY
- $18.50 an hour
- Weekends as needed
- Computer literacy
- Bachelor of Science
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Senior Patient Access Services Representative
Northwell Health —Lake Success, NY
- $41,780 - $64,340 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Senior Patient Registrar- Admitting- Hudson Valley
NewYork-Presbyterian Hospital —Cortlandt Manor, NY
- $35.15 - $42.20 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Secretary I - Intake/Scheduler - Women's Specialty Care Associates - Valley Stream
NYU Langone Health —Valley Stream, NY
- $56,876.40 a year
- Word processing
- Computer literacy
- Writing skills
- Wellness program
Senior Patient Coordinator
Weill Cornell Medicine —New York, NY
- $27.80 - $30.27 an hour
- Monday to Friday
- Mid-level
- High school diploma or GED
3d
Senior Medical Secretary (FGP) - Brooklyn, Ft. Hamilton
NYU Langone Health —Brooklyn, NY
- $79,093.35 a year
- Surgery
- Computer literacy
- Writing skills
- Wellness program
Senior EITS Service Desk Analyst
NYC Health + Hospitals —New York, NY
- $67,000 - $75,000 a year
- Online Application
- Master's degree
- Team management
- Home Health
- Commuter assistance
- Paid holidays
Senior Secretary
Columbia University —New York, NY
- $58,950.83 a year
- Full-time
- Mid-level
- Clinic
- Bachelor's degree
Senior Patient Registrar- Radiology- Hudson Valley
NewYork-Presbyterian Hospital —Cortlandt Manor, NY
- $35.15 - $42.20 an hour
- Full-time
- Hospital
- Customer service
- Mid-level
Senior Patient Care Coordinator
Optum —Fishkill, NY
- $20 - $36 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- OSHA
- AD&D insurance
- Employee stock purchase plan
11d
Senior Call Center Representative
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Mid-level
- 1 year
- Associate's degree
2d
Senior Outpatient Administrative Specialist
SUNY Upstate Medical University —Syracuse, NY
- Weekends as needed
- Computer literacy
- Mid-level
- Team management
Senior Medical Secretary - Medical Associates - Patchogue
NYU Langone Health —Patchogue, NY
- $61,692.75 - $63,000.00 a year
- Online Application
- Surgery
- Computer literacy
- Writing skills
- Wellness program
11d
Medical Receptionist- Brooklyn
The Dermatology Specialists —Brooklyn, NY
- $0 a year
- Weekends as needed
- Computer literacy
- Computer skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Senior Medical Secretary - Cancer Center-Mineola
NYU Langone Health —Mineola, NY
- $41,473.44 - $65,541.00 a year
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Wellness program
- Prescription drug insurance
2d
Senior Medical Secretary - Cancer Center - Huntington
NYU Langone Health —Huntington, NY
- $61,692.75 - $65,541.00 a year
- Microsoft Access
- Microsoft Outlook
- Word processing
- Wellness program
Sr Financial Navigation Specialist-REMOTE
Weill Cornell Medicine —New York, NY
- $33.24 - $36.32 an hour
- Remote
- Mid-level
- 3 years
- High school diploma or GED
9d
Senior Medical Secretary
Weill Cornell Medicine —New York, NY
- $27.69 - $30.77 an hour
- Monday to Friday
- Research
- Mid-level
- High school diploma or GED
Home Care Intake Specialist
REHOBOTH ELDERLY CARE AND COMPANIONSHIP LLC —Baldwin, NY
- $25 - $28 an hour
- Full-time
- Mid-level
- Home Health
Quick Apply

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Home Care Scheduling Coordinator (Bilingual Chinese required)

True Care -
Brooklyn, NY

Quick Apply

Job Details

Full-time
$21 - $23 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Mandarin
Cantonese

Full Job Description

Company Overview:
Empowering Health, Enriching Lives: True Care’s Enduring Mission

At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.

Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.

We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare

Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.

At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.

Position title: Home Care Scheduling Coordinator

Location: Full-time | Monday-Friday 9 am-5 pm on-site in Fort Hamilton, Brooklyn NY or Bowery, New York NY

Position summary: The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Care’s policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service.

Key Responsibilities:

Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange
Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service
Participate in departmental trainings
Assist the Team Lead with coverage and work with the team members with any staffing challenges
Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange
Verify caregivers’ attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patient’s needs of care
Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status
Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations
Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers’ schedules and maintain a schedule of all services per month
Verify billed services against requested services
Maintain patient confidentiality and privacy with dignity and respect
Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation
Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others

Qualifications:

High School diploma/ GED equivalent
Knowledge of HHAeXchange is highly preferred
Fluency in Mandarin and Cantonese is required
At least 1 year of customer service experience is highly preferred
Strong interpersonal and communication skills
Able to deal with difficult or sensitive situations in person or on the phone
Excellent customer service having empathy and patience in working for elderly population
Able to multitask and work in an extremely fast paced environment
Ability to maintain a professional demeanor when handling issues

Benefits:

Health, dental, and vision insurance
401(k) with company match
PTO and paid holidays
Professional development opportunities
Mission-driven work in an innovative healthcare space

Quick Apply

Refine Your Search

senior patient services representative jobs in new york state

Home Care Scheduling Coordinator (Bilingual Chinese required)

Dermatology Medical Receptionist - Nassau County

Senior Patient Access Services Representative

Senior Patient Registrar- Admitting- Hudson Valley

Secretary I - Intake/Scheduler - Women's Specialty Care Associates - Valley Stream

Senior Patient Coordinator

Senior Medical Secretary (FGP) - Brooklyn, Ft. Hamilton

Senior EITS Service Desk Analyst

Senior Secretary

Senior Patient Registrar- Radiology- Hudson Valley

Senior Patient Care Coordinator

Senior Call Center Representative

Senior Outpatient Administrative Specialist

Senior Medical Secretary - Medical Associates - Patchogue

Medical Receptionist- Brooklyn

Senior Medical Secretary - Cancer Center-Mineola

Senior Medical Secretary - Cancer Center - Huntington

Sr Financial Navigation Specialist-REMOTE

Senior Medical Secretary

Home Care Intake Specialist

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