Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Service Desk Technician
OFFICE OF CRIMINAL JUSTICE —Manhattan, NY
- $68,213 - $80,000 a year
- Multiple hires
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
7d
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
Senior Help Desk Technician
Contact Government Services, LLC —New York, NY
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
NEOVERA LLC —New York, NY
- $110,000 - $115,000 a year
- Full-time
- Mid-level
- Windows
- 4 years
Quick Apply
Senior Helpdesk Technician
DEPT OF CITYWIDE ADMIN SVCS —New York, NY
- $71,434 - $82,149 a year
- Full-time
- Data analysis skills
- Windows
- Microsoft Office
- Loan forgiveness
Senior Helpdesk Technician
City of New York —New York, NY
- $71,434 - $82,149 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
Desktop Support Technician
ION Computer Systems —New Hyde Park, NY
- $30 - $35 an hour
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply
Lead Technician - Corporate Services
NYU Langone Health —New York, NY
- $101,493.51 - $115,951.87 a year
- Weekends as needed
- Hospital
- Bachelor of Science
- System design
- Wellness program
Help Desk Technician
Herbert Smith Freehills —New York, NY
- $70,000 - $80,000 a year
- Full-time
- Microsoft Word
- Mid-level
- 3 years
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance
Client Services Technician
Marist University —Poughkeepsie, NY
- $65,000 - $70,000 a year
- Full-time
- In person
- Computer science
- Computer Science
- Research
- Paid holidays
- Disability insurance
IT Technician I (Evening Shift)
New York Institute of Technology —Old Westbury, NY
- $57,000 - $65,000 a year
- Weekends as needed
- Classroom
- Office
- Windows
- Paid holidays
- Paid time off
Help Desk Support Technician II
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Help Desk Technician (College Aide II)
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $19.14 an hour
- Part-time
- Computer Science
- Office
- US work authorization
- Loan forgiveness
Help Desk Technician II
Health System Services Ltd —Niagara Falls, NY
- $62,500 - $70,000 a year
- Monday to Friday
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Senior Service Desk Technician
Giorgio Armani —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Windows
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
7d
Support Technician I
Westchester Medical Center —Kingston, NY
- $54,169 - $68,099 a year
- Full-time
- Hospital
- Word processing
- Associate's degree
- Paid holidays
- Health insurance
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
IT Technician
Housing Works Inc —Brooklyn, NY
- $26 an hour
- Computer Science
- Office
- Bachelor's degree
- Paid time off
Quick Apply
7d

I want to receive the latest job alert for service desk technician in new york state

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk technician jobs near new york state

Support Technician jobs in Kingston, NY

IT Technician jobs in Brooklyn, NY

Lead Technician jobs in New York, NY

Helpdesk Technician jobs in New York, NY

Desktop Support Technician jobs in Manhattan, NY

Desktop Support Technician jobs in Yuma, AZ

Desktop Support Technician jobs in Maryland

Desktop Support Technician jobs in Boise, ID

Desktop Support jobs in Houston, TX

Automotive Technician Apprentice jobs in Maryland

Audio Visual Technician jobs in San Francisco, CA

Desktop Support Technician jobs in Connecticut

Service Desk Technician jobs in Lancaster, PA

Service Desk Technician jobs in Dallas, TX

Service Desk Technician jobs in Chicago, IL

Pharmacy Technician jobs in Roanoke, VA

Independent Contractor Cleaning Service jobs in New York, NY

Overnight Pharmacy Technician jobs in North Carolina

Service Desk Technician jobs in Seattle, WA

It Support jobs in Savannah, GA

Service Desk Technician

Agency DEPT OF ENVIRONMENT PROTECTION
Queens, NY

Apply Now

Job Details

Full-time
$71,577 - $105,156 a year

Benefits

Loan forgiveness

Qualifications

Serving clients
High school diploma or GED
IT department experience

Full Job Description

Service Desk Technician

DEPT OF ENVIRONMENT PROTECTION

Posted on

06/11/2026

Full-time

Location

QUEENS

Exam may be required

Department

BIT/CS

Salary range: $71,577.00 – $105,156.00

Save

Job Description

*** Note: We welcome applications from those currently serving as Permanent Computer Associate Technical Support. Only eligible candidates will be considered for interviews.

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country with nearly 6,000 employees. Its water supply system includes 19 reservoirs and 3 controlled lakes across the 2,000-square-mile watershed, which extends 125 miles north and west of the city.

The New York City Department of Environmental Protection’s (DEP) Bureau of Business Information Technology (BIT) provides quality business, technical, and IT system support to users. This commitment is achieved through collaboration, strong relationships, and a unified vision with DEP partners to deliver high-quality technological solutions for business needs. These services ensure DEP continues its tradition of excellent service to New York City residents.

The Bureau of Information Technology (BIT) IT Service Desk serves as the main connection between the agency and its technology. The Service Desk Team plays a critical role in aligning DEP IT and business processes by facilitating operational efficiency tracking, documenting agency-wide service requests, and improving IT asset management. The selected candidate will be an experienced IT professional providing agency-wide technical support services both on-site and remotely as needed.

Under the direction of the Assistant Director of the Service Desk Unit, the Computer Associate Technical Support will perform, but are not limited to, the tasks outlined below:

Provide first-line response for users with desktop, laptop, password, and application issues.
Respond to requests for technical assistance in person, via phone, and email, providing first-level support for users in the local office, as well as those who are remotely located
Install application software necessary to complete job functions.
Provides support related to testing and deployment of operating system and application security patches on workstations, laptops, and thin clients.
Deliver, set up, and configure end-user desktop & laptop computer hardware, printers, mobile devices, and peripherals as needed.
Escalate more complex and impactful issues to Tier II/III support teams
Update and maintain standard operating procedures on software and hardware deployments, account administration, and helpdesk tasks.

COMPUTER ASSOC (TECH SUPP) - 13611

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or"
2. An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience, as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college or university, for six months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience, as described in "1" above.

Preferred Skills

- One + year of experience in application end users’ support. - Excellent interpersonal and communication skills are critical. - Ability to work collaboratively and as part of a team. - Effective written and verbal communications. - Must have outstanding customer service skills, including passion to serve well, and the patience when working with non-technical users. - Problem identification, troubleshooting, and creative problem-solving abilities.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Apply

Save

Job ID

783035

Posted until

08/10/2026

Title code

13611

Civil service title

COMPUTER ASSOC (TECH SUPP)

Title classification

Competitive-1

Business title

Service Desk Technician

Experience level: Experienced (non-manager)

Job level

Number of positions

Work location

59-17 Junction Blvd Corona Ny

Category: Technology, Data & Innovation

Service Desk Technician

Apply Now

Refine Your Search

service desk technician jobs in new york state

Service Desk Technician

Service Desk Technician

Desktop Support Technician

Senior Help Desk Technician

Help Desk Technician

Senior Helpdesk Technician

Senior Helpdesk Technician

Desktop Support Technician

Lead Technician - Corporate Services

Help Desk Technician

Help Desk Technician

Client Services Technician

IT Technician I (Evening Shift)

Help Desk Support Technician II

Help Desk Technician (College Aide II)

Help Desk Technician II

Senior Service Desk Technician

Support Technician I

IT Helpdesk Technician

IT Technician

I want to receive the latest job alert for service desk technician in new york state

Related Searches

Explore jobs in more locations

Service Desk Technician

Job Description

Minimum Qualifications

Preferred Skills

55a Program

Public Service Loan Forgiveness

Residency Requirement

Additional Information

Job Seeker Tools

Employer Tools

Browse

Stay Connected