Top 33 Technical support associate Jobs in New York State

Technical Support, Associate / New York, NY
BlackRock Investments —New York, NY
- $110,000 - $140,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Support Associate
Middesk —New York, NY
- $31 an hour
- Full-time
- Research
- Office
- Bachelor's degree
Executive Desktop Support Associate
Fortress Investment Group LLC —New York, NY
- $150,000 - $160,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- 401(k)
4d
Analyst, Associate Technology Support
Victoria's Secret —New York, NY
- $68,200 - $89,460 a year
- Full-time
- Ability to walk for extended periods
- English
- Mid-level
Help Desk Associate, IT Department
Brooklyn Defender Services —Brooklyn, NY
- $65,000 - $75,000 a year
- 8 hour shift
- Microsoft Outlook
- Computer Science
- Ability to walk for extended periods
- 403(b)
Quick Apply
IT Associate
Braze —New York, NY
- $75,000 - $80,000 a year
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
Bilingual Customer/Technical Support Associate
Honest Networks —New York, NY
- $18 - $24 an hour
- Weekends as needed
- Remote
- Spanish
- Residential
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Technology Associate
Dore Partnership —New York, NY
- $75,000 - $80,000 a year
- Full-time
- Computer Science
- Office
- Windows
Quick Apply
7d
Customer Support Associate
Pilot Fiber —New York, NY
- $52,000 - $70,720 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
5d
Technology Associate
Neighborhood Charter Schools —New York, NY
- $63,000 - $75,190 a year
- Full-time
- School experience
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Implementation Associate
CureMD Healthcare —New York, NY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Paid holidays
Associate Solutions Consultant
Index Exchange —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer Science
- JavaScript
- Entry level
- Health insurance
- Dental insurance
Customer Service Associate
TMP llc —New York, NY
- $24.65 - $32.00 an hour
- Temporary
- Writing skills
- Analysis skills
- Organizational skills
- Paid training
- Health insurance
Quick Apply
5d
Customer Service Associate
Nicolas LLC —Manhattan, NY
- $24.22 - $29.17 an hour
- Full-time
- Computer literacy
- Analysis skills
- Organizational skills
Quick Apply
Associate Technical Account Manager
Yardi Systems, Inc. —Long Island, NY
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Finance
- Profit sharing
Customer Service Associate
Flokos plc 2 —New York, NY
- $23.24 - $27.99 an hour
- Full-time
- Computer literacy
- Analysis skills
- In-person
Quick Apply
Parts & Customer Support Associate
innovateIT —Albany, NY
- $22 - $25 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
6d
Technical Associate II
NBT Bank —Norwich, NY
- $21.65 - $28.89 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Disability insurance
SR IT Associate
Butterfield Market —New York, NY
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
Quick Apply
Client Operations Associate
Copper —New York, NY
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Project management
- Financial services
- Commuter assistance
- Health insurance

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Technical Support, Associate / New York, NY

BlackRock Investments -
New York, NY

Apply Now

Job Details

$110,000 - $140,000 a year

Benefits

Health insurance
Tuition reimbursement
Work from home
Retirement plan

Qualifications

Video conferencing software
Video conferencing systems operation

Full Job Description

Location: New York, New York Team: Technical Support Job Requisition #: R260123 Date posted: Jun. 02, 2026

Job description

About this role

The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination.

Responsibilities:

Respond to user inquiries, email, or phone-generated support calls
Escalate high-impact problems while maintaining responsibility.
Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS.
Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers, monitors, headsets, and multimedia equipment.
Understand and support in-house applications.
Provide tech solutions and guidance to users at all levels.
Build and install hardware in accordance with the lifecycle program.
Manage inventory and assets.
Assist with any other IT support elements when required.
Assist with project delivery tasks as needed.
Analyze, diagnose, and resolve desktop problems for end-users, and implement corrective solutions, including off-site repair for remote users.
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software.
Collaborate with other support groups and partner with groups such as Exchange, AIM, Cyber Security, Windows, Network Operations, and others to maintain a high level of service.
Participate in disaster recovery planning and testing.
Write technical support documentation and share knowledge with the team.
Occasional travel may be required, including travel support and high-risk travel. Must be comfortable with being on call and providing weekend support.
Must be able to multitask and be familiar with multimedia platforms such as Cisco WebEx, Zoom, and Teams.
Experience with aircraft and aviation hangar support is a plus.

Experience with:

Active Directory, Mobile Device Management, SCCM, macOS, Office 365, Windows 10/11, Jabber, Cisco AnyConnect, Citrix Gateway, VPN, and Dell/Mac/Apple hardware.
Executive IT Support, including supporting a CEO or chairman's suite, senior managing directors, and Board of Directors in the financial sector.
Event support and sophisticated home networks.
Proactive support, including tools such as Splunk and Control Up.
Supporting a data privacy program, including knowledge of removing personal information from data brokers, monitoring the dark web, and managing password security through the use of password managers.
Satellite communications, Star Link, and burner devices.

For New York, NY Only the salary range for this position is USD$110,000.00 - USD$140,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock( opens in new window) | Twitter: @blackrock( opens in new window) | LinkedIn: www.linkedin.com/company/blackrock( opens in new window)

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement( opens in new window) and the pay transparency statement( opens in new window).

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]( opens in new window). All requests are treated in line with our privacy policy( opens in new window).( opens in new window)

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Job Requisition #
R260123

Apply Now

Refine Your Search

technical support associate jobs in new york state

Technical Support, Associate / New York, NY

Support Associate

Executive Desktop Support Associate

Analyst, Associate Technology Support

Help Desk Associate, IT Department

IT Associate

Bilingual Customer/Technical Support Associate

Technology Associate

Customer Support Associate

Technology Associate

Implementation Associate

Associate Solutions Consultant

Customer Service Associate

Customer Service Associate

Associate Technical Account Manager

Customer Service Associate

Parts & Customer Support Associate

Technical Associate II

SR IT Associate

Client Operations Associate

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