Warehouse Quality Control Associate (Promotional Products Industry)
About the Company:
Startup of the Year" –SF Magazine
Most Innovative Company Award-Fast Company
Bloomberg Business Week-Social Entrepreneur of the Year
Did you ever think you could change the world by working in the promotional products industry? Now you can do it by working with Social Imprints. Our social mission is to provide second chances for those who genuinely need one. Eighty percent of our staff comprises at-risk individuals, including formerly incarcerated people, recovering addicts, individuals on/off public assistance, and the undereducated/unemployed.
Since opening our doors in 2008, Social Imprints has been the go-to provider in the Promotional Products industry for many of the nation’s top brands, including Dropbox, Oracle, Pinterest & Facebook. That’s because we are not only passionate about our swag, but also about our community.
If you need a second chance or want to work for a company that makes an actual imprint on its community, Social Imprints is the place for you!
About the Position:
On-Site - (Monday - Friday)
Salary and Benefits:
- Base Salary: $21/hr
- Bonus opportunities
- Competitive benefits
- Profit-sharing opportunities
About the Role:
We are seeking a detail-oriented Quality Control Associate to join our fast-paced warehouse team. As a leading promotional products distributor managing 50+ custom eCommerce stores, we handle high-volume, complex inventory flows.
In this role, you will be responsible for the timely inspection of all incoming promotional products and merchandise. You serve as the final line of defense between the vendor production line and the client. You are responsible for ensuring that every branded item—from custom apparel and tech gadgets to drinkware—meets our rigorous standards for quantity, print accuracy, and product integrity. This position plays a critical role in maintaining the integrity of our supply chain and requires strong technical proficiency and attention to detail.
Additionally, you will maintain daily quality control reports, uphold a clean and safe work environment, and foster a culture of customer service and teamwork through cross-training, collaboration, and proactive communication.
Duties and Responsibilities:
Order Accuracy
- Cross-reference packing slips and work orders in NetSuite with physical inventory to ensure quantities, sizes, and colors are 100% accurate.
- Perform a physical count on all items to ensure the quantities match the work orders.
Physical Inspection
- Conduct thorough visual inspections of incoming promotional products to identify defects, damages, or inconsistencies.
Data Entry & System Accuracy
- Accurately enter and maintain shipping, receiving, and inventory data in internal systems
- Ensure timely, precise data entry to support inventory accuracy and order fulfillment
Brand Integrity
- Verify that logos, colors (PMS matching), and placements align perfectly with approved digital proofs and client specifications.
Quality Control
- Inspect incoming products for defects, branding accuracy, and overall quality
- Ensure all items meet company standards before being released into inventory
Functional Testing
- Ensure electronic promotional items (power banks, USBs, etc.) and mechanical items (pens, drinkware lids) are fully operational before shipping.
Documentation and Workflow Management
- Quality control passes
- Quality control fails
- Re-boxing
- Reporting
Process Improvement
- Collaborate with the warehouse team to refine quality control techniques and procedures, reducing the risk of errors.
Daily Expectations/Goals
- Complete all quality control projects in alignment with the customer service level agreements.
- All items must be quality controlled (within 49 hours of receipt in the warehouse and Netsuite.
- Must maintain 85% on-time completion rate.
- All end-of-action tasks must be completed and properly communicated to the appropriate teams.
About You:
Technical Skills
- Experience using NetSuite or a similar Enterprise Resource Planning (ERP) system is highly preferred.
- Familiarity with warehouse management systems (WMS) and handheld scanners.
- Strong computer literacy, including proficiency with spreadsheets, email, and data entry systems (WMS and order management system).
- Ability to quickly learn new systems and troubleshoot technical issues.
Industry Experience
- Background in promotional products, apparel, or multi-client third-party logistics (3PL) environment is a major plus.
Core Competencies
- Exceptional attention to detail with a “zero-error” mindset (checking SKUs, quantities, and product specifications)
- Strong organizational and time management skills.
- Ability to work efficiently in a fast-paced, high-volume environment
Physical Requirements
- Ability to stand for extended periods.
- Ability to lift up to 50 lbs
Social Imprints is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Qualified applicants who are formerly incarcerated, recovering addicts, long-term unemployed, veterans, underrepresented minorities, and underemployed (Based on education and experience) are strongly encouraged to apply.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- How many years of experience do you have working in a fulfillment center or 3PL environment?
- Do you have experience using NetSuite, other EPRs, and Warehouse management systems for data entry and organization?
- How many years of experience do you have in warehouse quality control and inventory?
Language:
Ability to Commute:
- San Francisco, CA 94124 (Required)
Ability to Relocate:
- San Francisco, CA 94124: Relocate before starting work (Required)
Work Location: In person
