Top 18 Bilingual call center Jobs in Newark, De

Call Center/Scheduler - Bilingual preferred
Westside Family Healthcare Inc —New Castle, DE
- Full-time
- Spanish
- English
- High school diploma or GED
- Disability insurance
- Health insurance
Call Center Representative
Prism Vision Group —Havre de Grace, MD
- $18.00 - $33.08 an hour
- Computer literacy
- HIPAA
- English
Customer Service Representative
Advance Sourcing Concepts LLC —Wilmington, DE
- $18.25 an hour
- Contract
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Call Center Representative
Sun East Federal Credit Union —Aston, PA
- Full-time
- Bilingual
- Pass drug screening
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Patient Services Associate
Penn Medicine —Kennett Square, PA
- Full-time
- Spanish
- Primary Care
- Master's degree
- Tuition reimbursement
Quick Apply
10d
SSS IV - Customer Service Representative
Chester County of Pennsylvania —Westtown, PA
- $19.84 an hour
- Extended hours
- Microsoft Outlook
- Computer literacy
- Mid-level
Customer Service Representative
Barksdale School Portraits —Aston, PA
- From $16 an hour
- 8 hour shift
- Microsoft Word
- Spanish
- Microsoft Excel
- On-the-job training
- Referral program
Quick Apply
11d

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The Panther Group Inc —Middle River, MD
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Renewal Specialist
IQVentures —Dublin, OH
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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
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Call Center/Scheduler - Bilingual preferred

Westside Family Healthcare Inc -
New Castle, DE

Apply Now

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
English
High school diploma or GED

Full Job Description

Description:

WESTSIDE IS LOOKING FOR SCHEDULERS TO HELP OUR PATIENTS!

JOIN THE TEAM THAT MAKES A DIFFERENCE IN YOUR COMMUNITY!

Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Scheduler ensures a positive patient experience while working in a centralized call center for a multi-location medical practice to schedule appointments and collect appropriate demographic, insurance, and financial information from English-speaking and Spanish-speaking patients in strict accordance with standard procedures.

Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare. With 240 team members, five health centers, one mobile health unit and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time.

Our Mission: To improve the health of our communities by providing equal access to quality healthcare

Our Vision: Achieve health equity for all

Our Values:

Compassion: Lead with compassion
Service: Serve with humility
Excellence: Be exceptional
Empowerment: Empower all people

OUR BENEFITS: Our benefit package includes medical insurance (two plans to choose from), dental insurance (through Guardian Dental), vision insurance, life insurance paid by Westside with the option to purchase more paid, short-term disability paid for by Westside, long term disability paid by the employee, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity. d flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.

CORE RESPONSIBILITIES OF A WESTSIDE SCHEDULER / Call Center Representative

Answer incoming calls in a courteous, confidential, compassionate and professional manner, using scripting to enforce consistent patient education and staff knowledge and redirecting phone calls to other sites as needed
Properly schedule patient appointments and inform patients of any necessary instructions, directions, phone numbers, addresses and fax numbers
Call patients to reschedule and cancel appointments as needed
Follow specific workflows for various appointment types and providers
Obtain and enter new patient demographics into computer system
Verify patient’s insurance eligibility and update patient information at the time of appointment scheduling
Forward callers in need of triage to appropriate personnel in accordance with standard protocols
Respond to scheduling messages pools, EMR mailboxes, email, bump list, etc.
Check voicemail and respond to messages promptly

Requirements:

MINIMUM OBJECTIVE QUALIFICATIONS

High school diploma or GED
Fluency in written and spoken English and spoken Spanish PREFERRED
Six months of experience of call center or appointment scheduling

Apply Now

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bilingual call center jobs in newark, de

Call Center/Scheduler - Bilingual preferred

Call Center Representative

Customer Service Representative

Call Center Representative

Patient Services Associate

SSS IV - Customer Service Representative

Customer Service Representative

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