Top 7 Desktop support technician Jobs in Newark, De

User Support Technician
Hologic —Newark, DE
- $24 - $25 an hour
- Contract
- Computer Science
- Bachelor of Science
- Office
Quick Apply
13d
IT Helpdesk Analyst
UPPER BAY COUNSELING AND SUPPORT SERVICES INC —Elkton, MD
- $17.25 - $20.00 an hour
- 8 hour shift
- Google Workspace
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
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Level 1 & Level 2 Field Techs / Desktop Support
Royal Communications Consultants Inc —Wilmington, DE
- $24 - $26 an hour
- Temporary
- Office
- Communication skills
- Entry level
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10949 Associate IT Technician
PSEG —Hancocks Bridge, NJ
- $59,400 - $89,100 a year
- On call
- Hybrid work
- Pass drug screening
- Mid-level
- In-person
- Health insurance
- Dental insurance
1d
IT Service Desk Support Technician
Cecil College —North East, MD
- $16 an hour
- Part-time
- Classroom
- Research
- Office
- Disability insurance
Field Engineer L2 Deskside / Smart Hands Support
PTYTECH LLC —Havre de Grace, MD
- $38 an hour
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply
IT Field Support Technician
LifeStance Health —Newark, DE
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
23h

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desktop support technician jobs near newark, de

User Support Technician

Hologic
Newark, DE

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Job Details

Contract
$24 - $25 an hour
13 days ago

Qualifications

Desktop computer repair
IT user and group management
Bachelor of Science
Laptop (troubleshooting support)
Windows
Printer (troubleshooting support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Productivity software
Desktop administration
Peripheral hardware support

Full Job Description

User Support Technician – IT Help Desk

Location: Newark, DE 19702
Job Type: Contract – 12 Months
Pay Rate: $25/hour on W2
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Work Arrangement: 100% Onsite
Potential Extension: Yes

Job Summary

We are looking for an Entry-Level User Support Technician to join our IT Support team in Newark, DE. This position will provide hands-on technical support to employees through help desk tickets, phone calls, Microsoft Teams, walk-up support, and desk-side assistance.

The ideal candidate is tech-minded, customer-focused, professional, and a strong communicator. This is a great opportunity for someone with Help Desk, Desktop Support, IT Support, or related experience who enjoys helping users solve technical problems.

Responsibilities

Answer IT help desk phone calls and respond to support requests.
Review, troubleshoot, resolve, and escalate help desk tickets.
Provide technical support through Microsoft Teams, phone, walk-up, and desk-side assistance.
Support Windows PCs and laptops, including hardware and software troubleshooting.
Set up computers and accounts for new hires.
Assist with password resets and account-related issues.
Install, upgrade, and troubleshoot software and business applications.
Provide support for printers, copiers, network peripherals, and telephone systems.
Assist users with Microsoft Office 365 and other Microsoft products.
Provide Active Directory and user account support.
Troubleshoot basic PC, network, and wireless issues.
Maintain loaner laptops and projectors.
Assist with hardware procurement, inventory, and equipment disposal.
Follow established IT processes and procedures.
Escalate complex issues to the appropriate technicians or support groups.
Maintain a professional and customer-focused approach when assisting technical and non-technical users.

Required Qualifications

Some IT support, Help Desk, Desktop Support, or PC troubleshooting experience.
Experience with Windows 10/11.
Experience with Microsoft Office 365/O365 or Microsoft 365.
Knowledge of Active Directory.
Basic PC/laptop and printer hardware knowledge.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Ability to organize workload and manage time effectively.
Ability to work effectively as part of an IT Support team.
Ability to follow standard processes and procedures.
Ability to lift up to 50 lbs.
Must be comfortable working 100% onsite in Newark, DE.

Preferred Qualifications

ServiceNow or other IT Service Management system experience.
Networking and wireless knowledge.
Microsoft Exchange/O365 administration experience.
PC/laptop build experience.
Experience with desktop support tools.
Knowledge of antivirus, malware, spam, and security remediation.
Google IT Certification or similar certification.
BA/BS in MIS, CIS, Computer Science, Information Technology, or a related technical field.

Experience Level

This is an entry-level opportunity. Candidates with 0–1 year of IT Help Desk experience are encouraged to apply. Relevant experience from internships, educational environments, computer labs, certifications, or informal PC support may also be considered.

Ideal Candidate

The successful candidate will be:

Customer-service oriented
Professional and presentable
Comfortable speaking with technical and non-technical users
Reliable, punctual, and accountable
Team-oriented
Willing to learn and ask questions
Organized and able to manage multiple support requests
Interested in technology and helping others

If you enjoy solving technical problems and helping people, we encourage you to apply!

Pay: $24.00 - $25.00 per hour

Application Question(s):

Please provide me you best time to reach out to you.

Work Location: In person

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Refine Your Search

desktop support technician jobs in newark, de

User Support Technician

IT Helpdesk Analyst

Level 1 & Level 2 Field Techs / Desktop Support

10949 Associate IT Technician

IT Service Desk Support Technician

Field Engineer L2 Deskside / Smart Hands Support

IT Field Support Technician

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