Top 2 Technology coordinator Jobs in Newark, Ny

IT Service Coordinator
Just Solutions, Inc. —Fairport, NY
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Supervising experience
- Health savings account
- Disability insurance
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Financial Services Program Coordinator (Provisional)
Wayne-Finger Lakes BOCES —Newark, NY
- $60,000 - $70,000 a year
- Mid-level
- Office

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Financial Services Program Coordinator (Provisional)
Wayne-Finger Lakes BOCES —Newark, NY
The work involves responsibility for training and instructing component school district personnel using financial software applications supported by Wayne-…
$60,000 - $70,000 a year

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Coordinator of Technology Services
Dublin City Schools —Dublin, OH
The position also has responsibilities for the analysis, design, deployment and operations of IT software and hardware systems. Ensure the safety of students.
$89,177 - $98,454 a year
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14d
Coordinator of Technology Services
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
The position also has responsibilities for the analysis, design, deployment and operations of IT software and hardware systems. Ensures the safety of students.
14d

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IT Service Coordinator

Just Solutions, Inc. -
Fairport, NY

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Team supervision
Supervising experience

Full Job Description

About Just Solutions, Inc.:

Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and cloud solutions to security and system optimization, we provide end-to-end support that keeps our clients connected and competitive. With over 25 years of experience, we deliver innovative solutions and exceptional service to meet the evolving needs of modern businesses. If you're passionate about solving complex challenges and driving technological progress, we want to hear from you!

ABOUT THIS IT SERVICE MANAGER ROLE

Role: Full-time IT Service Manager

Location: Fairport, NY

Pay: $60,000 - $80,000 per year

Schedule: 8:00 AM - 5:00 PM, Monday through Friday, with in-office, and hybrid

YOUR DAY-TO-DAY

As the leader of a high-performing service team, you will ensure client issues are resolved efficiently and service standards are exceeded. Your role involves coaching technicians, providing feedback, and supporting their growth. You will manage ticket flow, balance workloads, and coordinate schedules to ensure smooth operations. When client concerns arise, you'll act as an escalation point, guiding issues to resolution and strengthening relationships. Additionally, you will collaborate with leadership to meet service goals, monitor team performance, lead discussions, and support the onboarding of new team members to contribute to the organization's success.

QUALIFICATIONS TO BECOME OUR IT SERVICE MANAGER

5+ years of experience in a Managed Service Provider (MSP) environment
Experience in a service leadership role (Service Manager, Team Lead, or similar), with direct responsibility for managing technicians

Preferred Qualifications:

Strong understanding of help desk and field service operations, including ticket flow, dispatching, and escalation management
Experience managing client expectations and handling escalations in a professional, customer-focused manner
Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto)
Ability to lead, coach, and develop technical teams while driving accountability and performance
Solid understanding of service metrics and KPIs (SLA compliance, response/resolution times, ticket quality)
Strong organizational and time management skills, with the ability to prioritize in a fast-paced environment
Excellent communication and interpersonal skills, both with clients and internal team members
Technical background in IT support or managed services, with the ability to guide and support technicians when needed

BENEFITS

Health, dental, & vision insurance
HSA/FSA options
Life insurance
Short- & long-term disability
Bonus structure
PTO
401(k) with company match
Growth opportunities
Incentives for earning additional certifications

Ready to lead a talented team and make a lasting impact on client success?

Take the next step in your career as our IT Service Manager. Our initial application is quick, mobile-friendly, and designed to take just a few minutes to complete. Submit yours today and discover what's possible with Just Solutions, Inc.!

Quick Apply

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technology coordinator jobs in newark, ny

IT Service Coordinator

Financial Services Program Coordinator (Provisional)

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