At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Description
Your Role
The Digital Merchant is responsible for the end-to-end execution of product setup and catalog management across external channels. This role ensures products are accurate, discoverable, and easy to shop by partnering on site optimization across navigation, product categories, filters, and search to improve both sales and the customer experience.
Grounded in performance metrics and customer behavior, the Digital Merchant analyzes results to recommend improvements that support a seamless shopping journey while balancing channel-specific needs with broader VS&Co brand and business goals. This role requires a strong understanding of how product collections, user experience, channel dynamics, and financial plans work together to drive performance, along with a natural curiosity for product, customer, and competition.
The Digital Merchant collaborates closely with cross-functional partners including product strategy, site creative, merchandise planning, external channel teams, and agency partners to bring product to life in a way that drives discovery and conversion. Each Digital Merchant owns one or more brands or categories within the channel expansion business and plays a critical role in delivering a consistent, high-quality customer experience.
Why You Belong Here
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
Role Responsibilities
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Own accurate product setup, catalog management, and data flow for external channels
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Optimize site experience across navigation, categories, filters, variations, and search to improve discovery and conversion
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Use performance insights to identify opportunities and recommend site actions in weekly and milestone reviews
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Partner with external platforms and agencies such as Amazon and Rithum to apply best practices and improve execution
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Collaborate closely with product strategy, site creative, planning, and channel teams to deliver cohesive brand execution
Customer & Product Strategy
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Apply customer, competitive, and channel insights to improve the end-to-end shopping experience
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Translate site performance and marketing activity into actionable recommendations that drive growth
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Support execution of product launches, campaigns, SEO, and sequencing to deliver a seamless customer journey
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Stay current on platform updates and industry trends to continuously optimize performance
Financial Ownership
Own sales, margin, and inventory productivity for assigned brands, categories, or channels
Execute site merchandising strategies that support financial and assortment goals
Analyze results and recommend in-season actions to improve performance
Role Ownership
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Execute pre-season and in-season site merchandising strategies in partnership with leadership
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Manage brand and category site layouts and product launches, ensuring accuracy and timely execution
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Track site and sales metrics to identify opportunities to improve engagement, conversion, and sales
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Monitor search performance and implement changes to maximize visibility
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Support monthly and seasonal digital hindsight’s with data and insights
Click here for benefit details related to this position.
Minimum Salary: $99,400.00
Maximum Salary: $134,715.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Your Experience
Experience & Education
Bachelor's degree or equivalent experience in merchandising, marketing, or a related field
Strong digital or e-commerce experience, ideally within marketplaces or external platforms
Comfortable working in ambiguity with a curious, proactive mindset
Strong collaborator with clear communication and attention to detail
Proficient in Excel, PowerPoint, web analytics tools, and content management systems
Skills & Attributes
Strategic and analytical thinker with an interest in test-and-learn optimization
Able to manage multiple priorities in a fast-paced environment
Accountable, detail-oriented, and team-focused
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
