JOB DESCRIPTION
JPMorgan Chase is a global leader in financial services, committed to delivering innovative solutions and exceptional customer experiences. We foster a culture of excellence, collaboration, and continuous improvement, guided by our core values of integrity, accountability, and client focus.
Position Overview:
Join our Card Marketing team supporting the day-to-day execution of Chase's Public Card Marketplace, a critical owned channel that drives digital account acquisition and revenue growth.
As a Card Marketing Senior Associate, you will support day-to-day marketing execution, performance reporting, and cross-functional coordination to improve the marketplace experience and outcomes. You will partner closely with Card Business Teams (e.g., Sapphire, Freedom, United) as well as Operations, Product, and Data & Analytics to help deliver initiatives from planning through launch and measurement.
Job Responsibilities:
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Execute day-to-day marketing activities for the Public Card Marketplace, including intake, timelines, stakeholder coordination, approvals, and launch readiness
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Serve as a key point of coordination with Card Business Teams (e.g., Sapphire, Freedom, United) to help translate business priorities into marketplace enhancements and campaign needs
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Partner with Operations, Product, and Content Authoring teams to deliver marketplace updates and enhancements (e.g., content and merchandising changes, and journey improvements), ensuring requirements are captured and progress is tracked
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Partner with Data & Analytics to support performance reporting and weekly/monthly business routines by compiling results, surfacing trends, and helping translate data into clear takeaways
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Prepare materials for working sessions and leadership updates; communicate status, risks, and dependencies clearly
Required Qualifications, Capabilities, and Skills:
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3+ years of relevant marketing experience (digital marketing, marketing operations, channel execution, or similar)
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Strong project management and organizational skills; proven ability to manage multiple concurrent workstreams and deadlines
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Strong attention to detail and follow-through; comfortable operating with ambiguity and shifting priorities
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Effective cross-functional communication skills and ability to build relationships across business, operations, product, and analytics partners
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Analytical comfort interpreting performance metrics and summarizing insights
Preferred Qualifications, Capabilities, and Skills:
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Experience supporting marketing execution within an owned digital channel (site, app, lifecycle, or similar)
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Familiarity with creative and production workflows, QA processes, and stakeholder approval paths
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Strong presentation skills and comfort building concise updates for stakeholders
Additional information: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
