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Audiovisual/Information Technology Technician

District of New Jersey
Newark, NJ

Apply Now

Job Details

Permanent | Full-time
$64,075 - $114,425 a year
12 days ago

Qualifications

Non-technical user support
Computer operation
Technical documentation
Hardware maintenance
Direct client contact
Equipment troubleshooting
Windows
Microsoft Office
Administrative experience
High school diploma or GED
Internal employee customer service
Video conferencing software
Computer hardware
Desktop (troubleshooting support)
Incident management operations support
Desktop applications
Clerical experience
Desktop administration
Incident response implementation
Adobe Acrobat
Video conferencing systems operation
Mobile devices

Full Job Description

Job Details for Audiovisual/Information Technology Technician

Court Name/Organization

District of New Jersey

Overview of the Position

The Clerk’s Office of the U.S. District Court for the District of New Jersey is accepting applications for a full-time Audiovisual/Information Technology Technician position. The Audiovisual/Information Technology Technician is a member of the IT department and is under the general direction of the Director of IT and the Audiovisual Supervisor. The incumbent will primarily provide AV and courtroom technology support, as well as provide backup technical/helpdesk support for end users within the Newark courthouse, as needed. Manual labor will be required. **Note: Travel to other divisional offices may be required as needed. At times, travel or on-site coverage may not be necessary. Depending on project requirements, coverage needs, and the needs of the Court, extended time at a specific office may be required. Travel mileage and tolls will be reimbursed in accordance with Judiciary travel regulations.

Location

Newark, NJ

Opening and Closing Dates

06/24/2026 - Open Until Filled

Appointment Type

Permanent

Classification Level/Grade

CL 26 - CL 27

Salary

$64,075 - $114,425

Announcement Number

26-12

Position Description

The Audiovisual/Information Technology Technician will be responsible for the support, maintenance, and inventory of courtroom technology systems, including the coordination and operation of audio/video conferencing, evidence presentation, streaming media systems, and performing video recording and production.

Assist in courtroom technology upgrades in the areas of cabling, terminations, technology configuration, and cable management.
Coordinate video and teleconferences for the Court. This may involve scheduling, troubleshooting, setting up equipment, initiating calls and monitoring equipment.
Install and maintain recording systems.
Participate in setting up overflow rooms, streaming and recording Court ceremonies and events. Handle the video production and editing of these events.
Work in tandem with other IT team-members and the Audiovisual Supervisor, in coordinating and troubleshooting activities related to the courtroom and conferencing systems and to ensure Court district-wide baselines and standards are maintained.
Carry out audiovisual projects and meet Court goals in the areas of courtroom technology, conference rooms, remote meetings, and streamed events.
Advise management in areas of audiovisual and courtroom technology needs, objectives, and capabilities, including anticipation of future requirements and potential problems.
Serve as instructor on courtroom technology to court personnel and attorneys.
Provide backup support to the technical helpdesk for end-users, as needed. This includes but is not limited to, receiving, and responding to end-user requests, installation and repair of hardware and software, onboarding of new users, desktop imaging, perform end-user support and training, assist with inventory requirements, litigation support, assist in implementing automation plans, maintain documentation, aid with network administration, all in accordance with Court IT security policies and procedures.
Work in a demanding environment and travel to other divisional offices is required.
Perform other duties as assigned.

Qualifications

To qualify for the position of Audiovisual/Information Technology Technician, a candidate must:

Have at a minimum, a high school diploma or the equivalent; however, a bachelor's degree from an accredited college, university or technical school with a concentration in Computer Science, Information Systems, or a field closely related to the subject matter is highly desirable.

Also, one-year experience with progressive technical responsibilities related to the primary subject matter, such as designing, implementing and maintaining audiovisual systems.

To qualify for the CL 26 level, at least one year of specialized experience is required. To qualify for the CL 27 level, at least two years of specialized experience is required.

The Court may offer a salary beyond the minimum starting salary depending on qualifications, experience, and court funds. Promotion to the next grade, including a CL 27, may be made without further competition, based on performance and funding.

Applicant must also have progressive knowledge and the aptitude to troubleshoot and solve technical issues and repair hardware or infrastructure issues. Systems in use include digital audio signal processors, control processors, video distribution, wireless and infrared audio, teleconferencing and video conferencing equipment. Knowledge of Crestron, Extron, Biamp, Lectrosonics, Polycom, Liberty Recording, FTR, and other AV equipment and software is highly desirable. Experience with videography skills, including recording, stream via media server, and adjusting digital media to create quality videos is a plus. A CTS certification is highly desirable.

Demonstrate customer service skills, troubleshooting skills, the ability to work in a team environment, and interact directly with all levels of court personnel and other agencies. The candidate must possess the ability to clearly and patiently explain technical issues to non-technical users, write effective instructions for users, and document issues and solutions. The ability to communicate effectively with various individuals, focusing on customers (internal/external), respecting others, the uniqueness of the federal judiciary and acting with integrity are all essential skills.

Applicant must have knowledge and responsible workplace experience with Windows desktop, MS Office products, Adobe Acrobat. Knowledge of networking fundamentals such as TCP/IP addressing, VLANs, and Switches.

Knowledge of endpoint security software and controls. Understanding of incident response processes, including the ability to implement plans and procedures as directed by his/her supervisor. Ability to identify and analyze security risks, bring it to the attention of his/her supervisor and to implement resolutions.

The role is based on fulfilling responsibilities and business needs in a highly important court environment, which will require occasional after-hours communication or support. Must be able to work during non-business hours as required to complete urgent projects or prevent disruptions to court proceedings or special events; Must have reliable transportation for travel; Moving and lifting weights that commensurate with the weight of equipment associated with the job duties is essential.

General Experience

Generalized experience is defined as progressively responsible clerical, office, or other work that demonstrates the possession of or the ability to acquire, the knowledge and skills needed to perform the duties of the position. This includes but is not limited to knowledge of professional office procedures, excellent customer service initiatives and excellent organizational, analytical, communication and interpersonal skills.

Specialized Experience

Specialized experience includes progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, and laws that involve the routine use of specialized terminology and automated software and equipment for word processing, data entry and report generation.

Employee Benefits

To learn more about the Judiciary’s benefits:

Miscellaneous

Where appropriate, the Court provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application or hiring process, please notify Human Resources at the Clerk’s Office 609-989-2084. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

The Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, or to fill the position sooner than the closing date, if a closing date is shown, any of which action may occur without any prior written notice. The Court will only communicate with those qualified applicants who are selected for an interview. Candidates selected for an interview will bear their own travel expenses. If a subsequent vacancy of the same position becomes available within a reasonable time of the original announcement, the Court may elect to select a candidate from the original qualified applicant pool.

Judiciary employees serve under excepted appointments and are considered “at will” and can be terminated with or without cause by the Court. This position is a temporary, year and a day position and will be assessed annually for up to four years with the potential of becoming a permanent position. All new employees shall serve a six-month probationary period per Court policy. All information provided by applicants is subject to verification and false statement or omissions of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed. This position is subject to mandatory electronic fund transfer (direct deposit) for salary payment.

Court Preferred Skills and Experience
The successful candidate should be a professional who is a self-starter, dependable, friendly, motivated, organized, detailed-oriented and possess good judgement with accountability for their work product. Possess high ethical standards.

Excellent written and verbal communication skills with the ability to translate highly technical terms into easily understood terms for non-technical people is essential. Must demonstrate ability to work on multiple tasks, be flexible and tactful when working under pressure individually and in a team environment. Ability to follow Information

Technology security standards and the ability to assist with PC and mobile systems on-the-fly is necessary. The ability to work independently and harmoniously with a team is essential. Former work with government entities, particularly the federal judiciary, is a highly valued experience. Experience with Audiovisual systems is a must, experience with court AV systems is preferred.

Conditions of Employment
Applicants must be a U.S. citizen or eligible to work in the U.S. A background investigation including fingerprints and criminal record check will be conducted. Any applicant selected for a position will be hired provisionally pending favorable suitability determination of the background investigation.

Application Info

Interested applicants may submit electronically, to the Court’s website, the following documents into one PDF:

A cover letter explaining your qualifications for this position;

An updated resume; and

Salary history.

Please submit the above required documents to the attention of Ms. Robin A. Newman, Esq., Human Resources Manager via the following link:

We are unable to consider applications without the required documents sent as instructed above.

The federal Judiciary is an Equal Employment Opportunity employer.

Apply Now

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