Top 11 Desktop support technician Jobs in Newburyport, Ma

IT Support Technician
VulcanForms Inc. —Newburyport, MA
- $21.50 - $42.11 an hour
- Full-time
- System design
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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Desktop Technician
Wilmington Public Schools —Wilmington, MA
- $52,000 - $55,500 a year
- Full-time
- Google Workspace
- Mid-level
- Public school
Cleared Desktop Support in Andover, MA
Virtual Service Operations —Andover, MA
- $20 - $26 an hour
- Customer service
- Ability to walk for extended periods
- 5 years
- Health insurance
L1 TECHNICIAN
Portsmouth Computer Group —Portsmouth, NH
- Urgently hiring
- Computer Science
- Mid-level
- Windows
- Paid training
- Health insurance
Desktop Support in Tewksbury, Massachusetts
Virtual Service Operations —Tewksbury, MA
- $17 - $25 an hour
- Customer service
- Ability to walk for extended periods
- Writing skills
- Health insurance
Technical Support Engineer II, Division IT team
Amazon.com Services LLC —Wilmington, MA
- $90,400 - $158,200 a year
- Full-time
- Mid-level
- Mentoring
- Training & development
- AD&D insurance
- Health insurance
Desktop PC Imaging Technician in Tewksbury, MA
Virtual Service Operations —Tewksbury, MA
- $17 - $25 an hour
- Temporary
- Ability to walk for extended periods
- Writing skills
- Ability to climb stairs
- Health insurance
LEVEL 2 ENGINEER
Portsmouth Computer Group —Portsmouth, NH
- Urgently hiring
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Help Desk and Network Technician T2
Sandra Network —Peabody, MA
- 8 hour shift
- Azure
- Mid-level
- Office
- Paid holidays
- Health insurance
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IT Support Technician
VulcanForms Inc. —Newburyport, MA
The ideal candidate has experience supporting fast-paced organizations with diverse technical needs across engineering, manufacturing, operations, executive…
$21.50 - $42.11 an hour
Quick Apply
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
Ability to climb a ladder to install/troubleshoot WiFi APs in drop ceilings (we have a networking/field team, this would be rare). Ability to lift 50 lbs.
$75,000 - $90,000 a year
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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
8d
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply

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IT Support Technician

VulcanForms Inc.
Newburyport, MA

Quick Apply

Job Details

Full-time
$21.50 - $42.11 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
In-person customer service
Hardware maintenance
Printer (troubleshooting support)
Network infrastructure
Video conferencing software
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Video conferences (communication methods)
Video conferencing systems operation

Full Job Description

About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Job Purpose

VulcanForms is seeking an experienced IT Support Technician with a strong background in delivering exceptional IT service and end-user support. The ideal candidate has experience supporting fast-paced organizations with diverse technical needs across engineering, manufacturing, operations, executive leadership, and corporate functions, including environments that require reliable support for 24/7 manufacturing operations. The ideal candidate will be flexible and flourish in a fast paced and challenging environment. They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position.

As part of the IT team, you will provide end-to-end lifecycle support for employee technology, including onboarding, device provisioning, software installation, troubleshooting, repairs, upgrades, asset management, and secure device recovery. You will also contribute to the design, implementation, and ongoing support of end-user technologies, including workstation infrastructure, printing services, and conference room systems, helping ensure a reliable and seamless technology experience across the organization.

Key Responsibilities

Deliver Tier 1–3 technical support to VulcanForms employees, resolving hardware, software, network, and endpoint issues while ensuring a high-quality end-user experience.
Manage the complete lifecycle of IT assets, including procurement, inventory management, deployment, maintenance, recovery, and secure disposal.
Provision, configure, deploy, and support employee workstations, laptops, mobile devices, and associated peripherals to enable new hires and ongoing business operations.
Diagnose and resolve hardware, software, operating system, and connectivity issues through both in-person and remote support.
Install, configure, and maintain desktop, label, and multifunction printing solutions to ensure reliable day-to-day operations.
Troubleshoot wired and wireless network connectivity issues, including device configuration, VLAN assignments, and endpoint connectivity.
Configure and support network-connected production equipment and specialized manufacturing devices, partnering with engineering and infrastructure teams to ensure secure, reliable integration.
Partner with IT engineering and cross-functional teams to identify recurring issues, improve support workflows, and implement scalable solutions that enhance operational efficiency.
Support and maintain conference room, audio/visual, and video conferencing technologies across VulcanForms locations, ensuring a seamless collaboration experience.
Provide AV support for company meetings and events, including occasional after-hours support for critical business activities.
Create and maintain clear technical documentation, knowledge base articles, and user guides, translating complex technical concepts into practical, easy-to-follow instructions.

Qualifications

High school diploma, GED, or equivalent combination of education and experience.
1+ years of experience supporting end-user technology in an enterprise environment, including deployment, configuration, troubleshooting, and repair of computer hardware, software, printers, and peripheral devices, plus audio/visual and video conferencing technologies.
Working knowledge of IP networking concepts, including device connectivity, TCP/IP, DNS, DHCP, and basic network troubleshooting.
Experience supporting Microsoft technologies, including Windows operating systems and Microsoft 365
Strong customer service, communication, and problem-solving skills with the ability to explain technical concepts to non-technical users.

Preferred Qualifications

Experience supporting macOS, Linux, and Apple iOS environments.
Industry certifications such as CompTIA A+, Network+, Microsoft Certified credentials, or equivalent.
Experience supporting mission-critical systems in fast-paced, dynamic environments where timely issue resolution is essential.

VulcanForms offers a competitive salary and equity package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, VulcanForms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match.

The hourly pay range for this position varies by level; final level and compensation will be determined based on a candidate's experience.

Level 1: $21.50 - $29.59

Level 2: $26.77 - $36.81

Level 3: $30.62 - $42.11

Quick Apply

Refine Your Search

desktop support technician jobs in newburyport, ma

IT Support Technician

Desktop Technician

Cleared Desktop Support in Andover, MA

L1 TECHNICIAN

Desktop Support in Tewksbury, Massachusetts

Technical Support Engineer II, Division IT team

Desktop PC Imaging Technician in Tewksbury, MA

LEVEL 2 ENGINEER

Help Desk and Network Technician T2

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