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Quick Apply
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Account Manager

Woods & Co. Recruitment Pty Ltd -
East Hartford, CT

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Job Details

Full-time
$130,000 - $150,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Data integrity assurance
Data analysis reporting
Process improvement standards implementation
Standard Operating Procedures (SOPs) implementation
Program development
Employee relationship building
Government contract management experience
Operational excellence initiatives
Standard operating procedures (SOPs)
Project stakeholder communication

Full Job Description

Account Manager | East Hartford, CT

Join a mission-driven tech company saving lives on America's roads.

Woods & Co is proud to be partnering with a global technology company with offices across Australia, the US, the UK, and New Zealand, in their search for a senior Account Manager to lead their Connecticut program. Since 2018, this organization has been developing world-leading imaging and AI technology to reduce road fatalities and injuries caused by distracted driving — and this role sits right at the heart of that mission.

This is a full-time, salaried position reporting to the General Manager, US. It's an established role within the business — the previous Account Manager has moved on, opening up the opportunity for a strong "farmer" to step in and continue growing an already valuable government relationship.

The Role

This is a key management position responsible for the successful, end-to-end delivery of the Connecticut program — operations, reporting, maintenance, and governance — while acting as the primary client interface. You'll define and refine service delivery strategy, keep safety and quality front and center, and make sure the customer experience stays best-in-class. As a senior farmer in this seat, you'll be focused on deepening and growing an existing account relationship rather than net-new business development. If you love owning a program from planning through delivery and thrive on strong relationships (internal and external), this one's for you.

What's In It For You?

Base salary of $130,000-$150,000
Incentive plan of up to $5,000 for the sale of additional technology assets
Medical, dental, and vision coverage
401(k)
Paid time off
Join a company guided by five core values — Impact, Collaboration, Integrity, Care, and Delivery
Work alongside some of the sharpest minds in road safety tech
Be part of a real, measurable mission: saving lives and preventing injuries in communities across the globe
Take ownership of a high-visibility, established program with genuine influence over strategy and delivery

What Do You Do?

Lead and manage the day-to-day Connecticut program as the key client point of contact
Drive strategic resource planning decisions and resolve competing priorities
Ensure timely delivery of all contractual obligations to the highest safety and quality standards
Identify and grow opportunities within the existing account, including the sale of additional technology assets
Champion continuous improvement across safety, quality, and cost
Analyze program data to build reports that track performance, KPIs, and deliverables
Manage project timelines and risks, including daily, weekly, and monthly reporting to executives and the customer
Operate in line with established ISO 9001, ISO 45001, ISO/IEC 27001, and ISO 14001 systems

What Do You Need?

Experience managing government contracts is essential
Ideally, experience in technology-enabled service delivery, road safety, enforcement, or government technology programs
A track record of strong program governance — planning, execution, stakeholder engagement, and reporting
Comfort with technical/operational systems, maintenance, and performance metrics
Experience building or improving SOPs and driving continuous improvement
Sharp analytical skills with a genuine focus on data integrity
Familiarity with ISO-certified management systems is a plus

A Few Practicalities

Based in Connecticut, or within around an hour of East Hartford
Must be willing to pass a police and driving history check (plus any additional client-required checks)
Occasional national travel at short notice
As a global company, some early mornings, evenings, or weekends may be required

To learn more about this opportunity, contact Sam at +1 (718) 610-9166 or email [email protected].

Woods & Co Recruitment is committed to creating a diverse, equitable, and inclusive workforce that values and celebrates all backgrounds and experiences. We are an equal-opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender identity/expression, sexual orientation, age, marital status, veteran status, or disability.

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Account Manager | East Hartford, CT

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