Overview:
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity:
The Demand Planner is responsible for executing inventory planning and automated replenishment activities across assigned retail partners. This role develops and maintains replenishment parameters, analyzes demand signals, and ensures the accuracy of inventory data that drives replenishment decisions.
Working cross-functionally with Sales, Operations, Supply Chain, Retail Partners, Merchandising, the Operations Manager, and Analytics, the Demand Planner helps optimize inventory availability while minimizing excess inventory. This position supports continuous improvement initiatives by leveraging data, forecasting, and replenishment analytics to improve in-stock performance and operational efficiency.
Responsibilities:
Auto-Replenishment Management
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Execute automated replenishment processes across assigned retail partners.
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Maintain replenishment logic, inventory parameters, and system settings.
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Monitor replenishment performance and identify inventory exceptions requiring corrective action.
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Analyze replenishment recommendations to ensure inventory aligns with customer demand.
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Collaborate with the Operations Manager and cross-functional business partners to support replenishment system enhancements, automation initiatives, and continuous process improvements.
Inventory Planning & Optimization
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Analyze sales trends, inventory positions, lead times, seasonality, and promotional activity to support replenishment decisions.
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Monitor inventory health, service levels, weeks of supply, and out-of-stock performance.
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Recommend inventory adjustments based on demand trends and retailer requirements.
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Support inventory placement decisions across the distribution network.
Retail Data & Store Profile Management
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Maintain accurate store profiles, replenishment attributes, and inventory parameters.
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Update and validate planogram information to ensure replenishment aligns with current merchandising standards.
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Review assortment changes, store characteristics, and distribution attributes for accuracy.
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Partner with retail customers and internal teams to ensure replenishment data remains current and accurate.
Audit & Data Integrity
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Support replenishment audit activities to validate inventory accuracy and execution.
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Analyze reports to identify data quality issues affecting replenishment performance.
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Investigate inventory discrepancies and assist in implementing corrective actions.
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Maintain data integrity across replenishment inputs, including store profiles, item attributes, and inventory parameters.
Forecasting & Analytics
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Analyze historical sales, inventory movement, and demand variability.
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Utilize forecasting and business intelligence tools to support replenishment decisions.
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Develop reports and dashboards that measure replenishment performance.
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Provide analytical insights and recommendations to business partners.
Cross-Functional Collaboration
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Partner with Sales, Customer Success, Supply Chain, Warehouse Operations, Retail Partners, Merchandising, and the Operations Manager to support replenishment execution and process improvements.
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Participate in continuous improvement initiatives that enhance replenishment processes and inventory performance.
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Support new retailer implementations, product launches, assortment changes, and planogram resets.
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Maintain standard operating procedures and documentation related to replenishment processes.
Qualifications:
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Bachelor's degree in Supply Chain, Business, Logistics, Finance, Analytics, or a related field.
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1-3 years of experience in demand planning, inventory planning, replenishment, supply chain, or retail operations.
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Strong understanding of inventory management principles and replenishment methodologies.
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Experience working with automated replenishment systems.
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Advanced Microsoft Excel skills.
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Experience using ERP, WMS, forecasting, or replenishment software.
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Strong analytical, problem-solving, and organizational skills.
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Excellent communication and cross-functional collaboration abilities.
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Experience supporting large national retail customers.
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Knowledge of retail planograms and merchandising practices.
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Experience with Power BI, Tableau, SQL, or similar reporting tools.
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Experience with inventory optimization or forecasting tools.
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Lean Six Sigma or continuous improvement experience.
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
This position is eligible for the Employee Referral Bonus Program - Tier II
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