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Remote Insurance Office Manager
The Michaels Group, Inc. —United States
- $40,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Home Health
- Paid training
- Disability insurance
Quick Apply
10h

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Remote Insurance Office Manager

The Michaels Group, Inc.
United States

Quick Apply

Job Details

Full-time
$40,000 - $60,000 a year
10 hours ago

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Parental leave
Vision insurance
Opportunities for advancement
Life insurance
Retirement plan

Qualifications

Customer relationship building
Phone communication
Property & Casualty License
Managing clients in a customer support role
Property casualty insurance
Insurance policy review
Cross-functional collaboration

Full Job Description

Job Overview

The Michaels Group is a growing independent insurance agency with offices in Huntington, New York, and New Smyrna Beach, Florida. Both locations maintain a 5.0 Google rating, with more than 900 customer reviews and no negative reviews. Our reputation brings customers to us, allowing our team to focus on providing excellent service and building lasting client relationships. We provide the technology, carrier

access, products, and support of a larger brokerage while maintaining the flexibility and personal environment of a smaller company.

As an Account Manager, you will work closely with clients and our internal team to provide responsive, knowledgeable, and professional service throughout the life of each insurance policy.

The Position

We are seeking an experienced Insurance Office Manager to manage client relationships, assist with policy servicing, answer insurance-related questions, and ensure client records and policy information remain accurate and up to date.

Work from home anywhere with a stable internet connection.
Competitive salary of $40,000–$60,000 per year, depending on experience and Performance.
Friendly and supportive work environment.
Direct access to agency leadership.
Hands-on support and training.
Access to multiple respected insurance carriers.
Support from producers, service, billing, and administrative teams.
Opportunity to build long-term client relationships.
Opportunities for professional growth as the agency continues to expand.

The ideal candidate is comfortable speaking with clients by phone, enjoys helping people, understands insurance policies and billing, can manage multiple tasks efficiently, and works well both independently and as part of a team.

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)
Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Career Growth Opportunities
Retirement Plan
Mentorship and Guidance
Comprehensive Paid Training

Requirements

Active Property and Casualty insurance license.
Minimum of 3 years of experience in insurance account management or policy servicing.
Strong knowledge of insurance policies, billing, policy reviews, and general account servicing.
Strong communication and relationship-building skills.
Comfortable communicating with clients by phone, including both inbound and outbound calls.
Professional, friendly, positive, and enthusiastic communication style.
Organized, dependable, responsive, and comfortable working independently.
Ability to manage multiple tasks, priorities, and client requests efficiently.
Strong attention to detail and accuracy.
Reliable internet connection and a professional home workspace.
Ability to work well with a team and collaborate effectively with coworkers.
Experience with carrier portals, comparative raters, or agency management systems is helpful.

Responsibilities

Communicate comfortably and professionally with clients through both inbound and outbound calls.
Maintain strong, positive, and long-term relationships with clients.
Provide friendly, professional, and enthusiastic service over the phone and through other client communications.
Explain insurance coverage and policy information clearly, including billing, policy reviews, changes, and other servicing needs.
Review policies with clients and assist with questions regarding coverage, deductibles, limits, and policy details.
Handle multiple tasks and client requests efficiently while maintaining attention to detail.
Maintain accurate and up-to-date client records and policy information.
Maintain accurate notes and activities in agency systems.
Follow up with clients regarding requested information, policy changes, documents, renewals, and other service needs.
Work closely with producers, service staff, carriers, billing teams, and other agency personnel to resolve client issues.
Provide timely and professional responses to client questions and requests.
Follow insurance carrier guidelines, agency procedures, and applicable insurance regulations.
Work collaboratively with the team to provide a high level of client service.

About Us

The Michaels Group, Inc. is a dynamic leader in the insurance industry, passionately committed to protecting futures. We offer innovative risk management solutions with a professional, client-centric approach. Join our energetic team and contribute to a vibrant culture of growth and impact.

Quick Apply

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