Top 14 Client success manager Jobs in Newport Beach, Ca

Client Success Manager, RCM
nimble —Irvine, CA
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
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Customer Success Manager
Compass —Newport Beach, CA
- $33 - $34 an hour
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
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Customer Success Manager
Modus Closing —Newport Beach, CA
- $33 - $34 an hour
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Customer Success Manager
Instrumentum —Long Beach, CA
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Marketing
- 3 years
- Analysis skills
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Enterprise Customer Success Manager
Zuum Transportation Inc —Irvine, CA
- Full-time
- Mentoring
- Senior level
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Attorney & Client Success Manager
Hanna, Brophy, MacLean, McAleer & Jensen, LLP —Orange, CA
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
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Sr Enterprise Customer Success Manager - LA28 Olympics
T-Mobile USA, Inc. —Irvine, CA
- $99,500 - $179,400 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Finance
- Paid parental leave
- AD&D insurance
Senior Director, Customer Success (RapidScale)
Cox Communications —Irvine, CA
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
7d
Customer Success Manager
Kastle Systems —Yorba Linda, CA
- Clean driving record
- Pass drug screening
- Mid-level
Customer Success Manager
Cargomatic —Long Beach, CA
- $80,000 - $125,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Success Manager
DATA CLEAN LLC —Anaheim, CA
- $70,000 - $80,000 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid training
- Disability insurance
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11d

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Customer Success Manager
Modus Closing —Newport Beach, CA
Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings.
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Customer Success Manager
Compass —Newport Beach, CA
Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings.
$33 - $34 an hour
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Customer Success Manager
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Customer Success Manager
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Client Success Manager, RCM

nimble -
Irvine, CA

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Job Details

Full-time

Qualifications

Customer communication
Customer relationship building
Practice management software
Patient management software
Customer relationship management
Data interpretation
Medical claims submission
Filing patient billing claims
Cross-functional communication

Full Job Description

Description:

Why work at nimble?

This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building!

Who we are!

nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.

The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients. The Client Service Manager is responsible for organizing, managing, coordinating, and communicating activities of the account to invested parties. This role functions as an account executive and as the primary liaison between their assigned clients and nimble Solutions, and is responsible for coaching and developing team members in delivering quality client service.

What you’ll be doing!

Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries
Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction
Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality
Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences
Ensures that all appropriate resources are available and utilized effectively to maximize account performance
Monitors, evaluates, and reports on billing effectiveness/cash flow, and makes recommendations to increase productivity and profitability
Remains current on payment trends and coding, and payer requirement changes. Acts upon variances to explain, correct, or enact desired process improvements
Generates client standard and ad hoc reports to clients, including commentary on the value nimble provides the client

Requirements:

Who You Are:

Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding, or payer contracting. ASC billing experience preferred
Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment
Experience using Practice Management and EMR systems as it relates to production and client reporting.
Strong analytical and critical thinking skills
Strong communication skills, verbal and written
Ability to work with a high degree of independence; must be proactive
Proven client relationship skills; must be able to work effectively with physicians and senior management

Key Competencies

Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results.

Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit.

Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk/reward analysis.

Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations.

Quick Apply

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client success manager jobs in newport beach, ca

Client Success Manager, RCM

Customer Success Manager

Customer Success Manager

Customer Success Manager

Enterprise Customer Success Manager

Attorney & Client Success Manager

Sr Enterprise Customer Success Manager - LA28 Olympics

Senior Director, Customer Success (RapidScale)

Customer Success Manager

Customer Success Manager

Customer Success Manager

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