Top 95 Guest service agent Jobs in Newport Beach, Ca

Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Weekends as needed
- Hotel
- Fair chance
- Entry level
Part Time Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Part-time
- Hotel
- Fair chance
- Entry level
Front Desk Agent
BALBOA BAY CLUB VENTURES LLC —Newport Beach, CA
- $23.20 an hour
- Weekends as needed
- Basic math
- Hotel
- Communication skills
Quick Apply
Part Time Front Desk Agent
Marriott Costa Mesa —Costa Mesa, CA
- $26.25 an hour
- Part-time
- Math
- Fair chance
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
9d
Guest Service Agent, Part-Time
THE WATERFRONT BEACH RESORT —Huntington Beach, CA
- $23.85 an hour
- Part-time
- Spanish
- Writing skills
- English
- Paid holidays
- Health insurance
Quick Apply
11d
Guest Service Agent, Full-Time
THE WATERFRONT BEACH RESORT —Huntington Beach, CA
- $23.85 an hour
- Full-time
- Spanish
- Writing skills
- English
- Paid holidays
- Health insurance
Quick Apply
4d
Guest Relations Agent
Montage International —Laguna Beach, CA
- $26 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- 2 years
11d
Front Desk Agent
Element —Irvine, CA
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Front Desk Agent, Full-Time
Woods Cove Inn —Laguna Beach, CA
- $23 - $25 an hour
- Full-time
- Hotel
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk Agent
Hotel Maya —Long Beach, CA
- $27.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Group Rooms Coordinator
Montage International —Newport Beach, CA
- $24 an hour
- Online Application
- Office
- High school diploma or GED
- Bachelor's degree
Front Desk Agent - Full Time
S3 Hotel Group —Irvine, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hotel Joaquin —Laguna Beach, CA
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Overnight Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Huntington Beach, CA
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent
Casa Laguna Hotel & Spa —Laguna Beach, CA
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
Sage Hospitality —Irvine, CA
- $20 an hour
- Full-time
- Background check
- No experience needed
- English
- Health insurance
- Dental insurance
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $26.78 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply
Guest Services Associate/ Front Desk Agent. WorldMark Dolphin's Cove Resort
Travel + Leisure Co. —Anaheim, CA
- $20 an hour
- Email
- Computer literacy
- Basic math
- English
- Wellness program
- Paid holidays
Quick Apply
7d
Guest Service Agent - OC
Sonesta —Anaheim, CA
- $24 - $25 an hour
- Part-time
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Hotel Front Desk Clerk
Hotel by IHG- Irvine —Irvine, CA
- $18 - $21 an hour
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- Computer literacy
- Free parking
- Health insurance
Quick Apply
8d

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guest service agent jobs near newport beach, ca

Front Office Agent

Marriott International, Inc -
Costa Mesa, CA

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Job Details

Full-time
$29.65 an hour

Qualifications

Computer operation
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Safety protocol adherence
Financial transaction processing
Phone communication
Greeting customers
Cash drawer securing
Employee relationship building
Answering guest questions
Hotel room assignment management
Accident reporting
Hotel daily report preparation
Entry level
Office phone management

Full Job Description

Additional InformationDay Shift, Evening Shift, Weekends, and Holidays availability preferred
Job Number26077529
Job CategoryRooms & Guest Services Operations
Location686 Anton Blvd, Costa Mesa, California, United States, 92626
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $29.65-$29.65 per hour

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

guest service agent jobs in newport beach, ca

Front Office Agent

Part Time Front Office Agent

Front Desk Agent

Part Time Front Desk Agent

Guest Service Agent, Part-Time

Guest Service Agent, Full-Time

Guest Relations Agent

Front Desk Agent

Front Desk Agent, Full-Time

Front Desk Agent

Group Rooms Coordinator

Front Desk Agent - Full Time

Front Desk Agent

Overnight Guest Service Agent - Full Time

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Services Associate/ Front Desk Agent. WorldMark Dolphin's Cove Resort

Guest Service Agent - OC

Hotel Front Desk Clerk

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