Top 2 Office aide Jobs in Newport Beach, Ca

DEPARTMENT SERVICES AIDE
City of Huntington Beach, CA —Huntington Beach, CA
- $17.77 - $29.63 an hour
- Temporary
- Basic math
- English
- Office
LEGISLATIVE AIDE
City of Long Beach, CA —Long Beach, CA
- $22.99 - $26.35 an hour
- Weekends as needed
- Background check
- Spanish
- Mid-level
- Paid parental leave
- Disability insurance

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Front Desk Agent, Part-Time
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Legislative Aide (Republican Caucus)
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MHS Building Aide: Administrative Office
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Assist with other clerical and secretarial duties as appropriate; for example, answering telephones, copying and faxing documents, distributing medication to…
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DEPARTMENT SERVICES AIDE

City of Huntington Beach, CA -
Huntington Beach, CA

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Job Details

Temporary | Part-time
$17.77 - $29.63 an hour

Qualifications

Phone communication
Basic math
Employee relationship building
English
Administrative experience
High school diploma or GED
Clerical experience
Productivity software

Full Job Description

The City Clerk’s Office is recruiting a Department Services Aide to staff our high-volume Passport Acceptance Division and perform general office duties. This part-time/temporary position manages 15-minute passport application appointments, supporting the intake process and ensuring strict compliance with federal regulations while delivering outstanding customer service. In addition, the Aide will handle reception, mail processing, data entry, recordkeeping, and other clerical tasks.

The Ideal candidate thrives in a fast-paced environment, demonstrates impeccable attention to detail, and is proficient in standard office software.

Note: The hiring manager may close this recruitment at any time after receiving a sufficient number of qualified applications.

This is a Non-Permanent, Part-Time Position

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify for City benefits except those required by law. The City does not participate in Social Security. However, enrollment in PARS is mandatory (employee contribution 7.5% of base earnings). Employment is at-will and may end with or without cause or notice. CalPERS annuitants are subject to additional restrictions.

Examples of Essential Duties

Passport Acceptance Responsibilities

Review and process passport applications during scheduled 15-minute appointments
Verify applicant identities and supporting documentation in strict accordance with federal guidelines
Provide clear, concise guidance on passport requirements; resolve discrepancies as applicable
Maintain accurate logs and records of processed applications; ensure secure handling of sensitive data
Manage high-volume appointment flow to meet procedural time constraints
Monitor irregularities in submissions; document issues and recommend corrective action

Clerical and Administrative Duties

Greet visitors, answer and route multi-line telephone calls
Distribute incoming/outgoing mail; copy, collate, and bind documents
Maintain up-to-date logs, files, calendars, and records for passport and general office functions
Accept and process payments using cash handling and electronic payment systems
Operate office equipment including computers, fax machines, scanners, and copiers
Perform related duties as assigned

The preceding duties have been provided as examples of the essential types of works performed within this job assignment. The City, at its discretion, may add, modify, change or rescind work assignments as needed.

Minimum Qualifications

Knowledge of

Modern office procedures, methods, equipment, and software such as Microsoft Suite
Proper telephone etiquette and customer service principles
English usage, spelling, grammar, punctuation and basic math

Ability to

Interpret and apply City policies and procedures correctly
Perform general clerical work with speed and accuracy
Communicate clearly and courteously, both orally and in writing
Establish and maintain effective working relationships with the public and staff
Learn specialized passport processing procedures efficiently and in a timely manner.
Deliver quality customer service efficiently

Education and Experience: High school diploma or equivalent certificate, and three (3) years of clerical support, reception and customer service experience in a high-volume office environment.

Prior or current certification as a Passport Acceptance Agent is highly desirable.

SPECIAL CONDITIONS
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

APPLICATION & SELECTION PROCEDURE

Application Review
Department Interview
Background
Appointment

Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.

The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.

PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.

CREDIT UNION membership is available to all City employees and provides access to low interest loans.

NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.

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DEPARTMENT SERVICES AIDE

LEGISLATIVE AIDE

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