Primary Scheduled Hours: PER DIEM
Job Summary:
This position is to provide a safe and secure environment for patients, staff, visitors and vendors throughout the district. Officers complete security rounds throughout their shift to include interior/exterior checks and are a first responder to all incidents within the district. Security officers are to demonstrate superior customer service skills and effectively communicate between departments. Officers are subject to harsh weather conditions as officers are often patrolling the outer grounds by foot or vehicle.
Essential Job Functions:
- Oversight and inspection of assigned areas of Newport Hospital and Health Services (on foot or by vehicle).
- Provide a visible presence through continuous roving of the facility interior/exterior areas.
- Serve as a liaison and public relations representative with patients, visitors, and staff for matters related to security and public safety.
- Respond to calls for assistance and assist medical personnel.
- Coordination with medical professionals, law enforcement officers, firefighters, and senior management.
- Provide exceptional customer service.
- Inspect doors and windows to ensure they are secure and intact
- Administering of first aid and response to calls for emergency aid.
- Operate reporting system to include- Daily Activity Reports/Incident Reports/Checkpoint Tour System.
- Record patrol tours of each area in the reporting system.
- Reportage of maintenance concerns with buildings or grounds.
- Respond to emergency codes, panic buttons, or alarms to assist staff as needed
- Respond to emergency calls for assistance to control disorderly conduct or combative patients including assisting staff in de-escalation or restraining
- Provide continuous visual observation for high risk patients as directed
- Investigate instances of complaints, critical security incidents, and/or unusual circumstances reported by staff, visitors, physicians or patients, and provide a written report all incidents.
- Report all safety and/or fire hazards observed on routine patrols and inspections
- Periodically monitor property using electronic security equipment such as security cameras
- Maintain confidentiality of records or facility information at all times.
- Maintain visitor control after hours
- Escort personnel upon request by staff, patients or visitors
- Follows and enforces hospital policies and procedures as assigned by Administration and/or the NHHS Security Manager
- Participates in and evaluates the effectiveness of department safety inspections/drills to identify risk and assess conditions
- Assist in establishing the Incident Command Center when indicated; fulfill role as requested by Incident Commander.
- Perform Parking Lot inspections and help with identifying abandoned/loitering/suspicious vehicles.
- Perform light maintenance duties to include: Shoveling snow, checking alarm systems and performing sweeps through mechanical areas.
- Performs duties as assigned by the Security Manager
Education Background and Experience Requirements
High School graduate or equivalent
Basic computer skills
Required Licensure / Certifications:
Valid Driver’s License
Completion of BLS within six months
One to three (1-3) years’ experience in the field of law enforcement and/or security; or equivalent combination of education and experience.
HIPAA, Restraint Training, and Emergency Code Training required within six months.
Preferred Qualifications:
IAHSS Basic Security Officer certification
Security experience in a hospital setting
Healthcare focused de-escalation training (AVADE, CPI, or similar)
Professional Requirements:
- Maintain regulatory requirements
- Report to work on time and as scheduled; complete work within designated timelines.
- Demonstrates the ability to adhere to the mission, ethics and goals of the District.
- Demonstrates the ability to communicate with patients, guests and staff in a courteous, respectful and helpful manner.
Compensation/How We Care For You:
Successful candidates typically begin between the beginning and midpoint of the compensation range dependent on qualifications/experience and receive compensation in increments increases annually.
Comprehensive benefit package including:
- Medical/Dental/Vision
- Retirement with a 6% dollar for dollar employer match
- Life and Disability Insurance
- AFLAC
- Flexible Spending Account
- Employee Assistance Program
- Bonus, if eligible upon Board approval
- Gym membership
- Tuition Reimbursement and Student Loan Repayment Opportunities
Newport Hospital & Health Services (NHHS) is committed to a diverse and inclusive workplace. NHHS is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
NHHS employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
NHHS is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
