Top 40 Collection agent Jobs in Newtown Ct

Collection Specialist
Maplewood Senior Living LLC —Westport, CT
- Full-time
- Mid-level
- Residential
- 3 years
Quick Apply
11d
Accounts Receivable/Collections Manager
Tri-Lift, Inc. —East Haven, CT
- $60,000 - $80,000 a year
- Full-time
- 5 years
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
EMS Billing and Collections
Yale New Haven Health —North Haven, CT
- Full-time
- Bachelor of Science
- HIPAA
- Mid-level
2d
Insurance & Billing Specialist - Collections Focused
Archway Dental Partners —Danbury, CT
- $23 - $27 an hour
- Full-time
- HIPAA
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Per Diem Billing and Collections Rep
Yale New Haven Health —North Haven, CT
- Per diem
- Bachelor of Science
- HIPAA
- Mid-level
2d
Data Collection Representative
RDSolutions —Waterbury, CT
- Part-time
- 18 years or older
- Clean driving record
- High school diploma or GED
- Mileage reimbursement
- 401(k) matching
4d
Debt & Asset Recovery Specialist
Mitsubishi HC Capital America Inc —Norwalk, CT
- $57,200 - $63,400 a year
- Full-time
- Microsoft Word
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Indoor Collections Manager
Yale University —New Haven, CT
- $65,000 - $101,000 a year
- Weekends as needed
- Background check
- Mid-level
- Driver's License
Special Collections Librarian
Yale University —New Haven, CT
- $68,000 - $145,250 a year
- Full-time
- Background check
- Mid-level
- Master's degree
Field Data Collection Technician
Citylogix —Bridgeport, CT
- 8 hour shift
- Hybrid work
- Clean driving record
- Civil engineering
- Computer literacy
- Paid time off
Quick Apply
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —Trumbull, CT
- Part-time
- Cleaning
- Outdoor work
- Entry level
Quick Apply
17h
Field Collection Specialist
RDSolutions —New Haven, CT
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
5d
Director of Post Collections
Interstate Waste Services —Danbury, CT
- $150,000 - $190,000 a year
- 5 years
- Driver's License
- Supervising experience
Head of the University Archives & Special Collections
Fairfield University —Fairfield, CT
- Weekends as needed
- Background check
- University
- Mentoring
Chef - Bazille - The Sono Collection
Nordstrom —Norwalk, CT
- $55,500 - $89,000 a year
- Full-time
- Customer service
- Mid-level
- Accounting
- Store discount
- Disability insurance
Acquisitions Assistant, International Collections Emphasis
Yale University —New Haven, CT
- $28.43 an hour
- Full-time
- Background check
- High school
- Writing skills
Sales Associate / Jewelry Consultant - Kay Jewelers - SoNo Collection - Norwalk, CT
Signet Jewelers —Norwalk, CT
- Weekends as needed
- Background check
- In-person
- Communication skills
- Store discount
- Paid holidays
Assistant Store Manager, SoNo Collection
Sephora —Norwalk, CT
- $72,100 - $88,350 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
- Health savings account
- Disability insurance
Sales Associate - SoNo Collection
Pacific Sunwear Stores LLC —Norwalk, CT
- Part-time
- Ability to walk for extended periods
- Merchandising
- Office
- 401(k) matching
- Referral program
Quick Apply
Sales Supervisor - The SoNo Collection
Warby Parker —Norwalk, CT
- Overtime
- Mid-level
- Fair chance
- Retail management
- AD&D insurance
- Employee stock purchase plan
Quick Apply

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Collection Specialist

Maplewood Senior Living LLC -
Westport, CT

Quick Apply

Job Details

Full-time
11 days ago

Qualifications

Customer communication
Medical debt collection accounts
Collections account management
Patient collections management

Full Job Description

Reports To: Revenue Accounting Manager

Summary: We are seeking an experienced Collections Specialist to manage the full accounts receivable and collections lifecycle for our resident accounts at our 18 locations. This role combines strong customer service skills with disciplined follow-through: you'll be the friendly first point of contact for billing questions, outreach on past-due balances, and long-term care insurance documentation. Experience in senior living, assisted living, or residential housing is a strong plus, as familiarity with resident billing cycles and payer sources helps this role succeed from day one.

Essential Functions

Billing support: Serve as a knowledgeable, patient resource for general billing questions from residents, families, responsible parties, and internal staff—explaining charges, statements, and payment options clearly and compassionately.
Courtesy outreach: Conduct proactive, professional outreach on late and past-due payments, working with account holders to resolve balances while preserving positive relationships.
Bad debt collections: Manage aged and delinquent accounts through to resolution, including payment plan setup, escalation, documentation, and coordination with third-party collections or legal as needed.
Long-term care insurance documentation: Prepare, submit, and track long-term care (LTC) insurance claims and supporting documentation, following up with carriers to ensure timely reimbursement and accurate account posting.
Account maintenance: Reconcile accounts, apply payments and adjustments accurately, and maintain thorough, up-to-date records of all collection activity and communications.
Reporting: Monitor AR aging, flag at-risk accounts, and provide regular status updates to management on collections performance and outstanding balances.
Cross-functional coordination: Partner with billing, executive directors at each building, and finance teams to resolve discrepancies and ensure billing accuracy.

Qualifications

Required

3+ years of relevant experience in collections and billing.
Demonstrated ability to handle sensitive financial conversations with professionalism, empathy, and tact.
Strong organizational skills and attention to detail, with the ability to manage multiple accounts and deadlines simultaneously.
Proficiency with billing/AR software and standard office applications (e.g., Excel).
Clear written and verbal communication skills.

Preferred

Experience in senior living, assisted living, skilled nursing, or residential housing.
Familiarity with long-term care insurance claims and documentation.
Understanding of multiple payer sources and resident billing cycles.
Experience with Yardi, PCC, or similar ERPs.

Key Competencies

Balances persistence with empathy when pursuing payment.
Comfortable working with residents, families, and responsible parties who may be navigating difficult circumstances.
Self-directed and reliable in following up on open items and deadlines.
Discreet and trustworthy when handling confidential financial and health-related information.

Team and Reporting Structure

Reports to: Revenue Accounting Manager
Works alongside: Billing Specialist and Senior Revenue Accountant

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Quick Apply

Refine Your Search

collection agent jobs in newtown ct

Collection Specialist

Accounts Receivable/Collections Manager

EMS Billing and Collections

Insurance & Billing Specialist - Collections Focused

Per Diem Billing and Collections Rep

Data Collection Representative

Debt & Asset Recovery Specialist

Indoor Collections Manager

Special Collections Librarian

Field Data Collection Technician

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Field Collection Specialist

Director of Post Collections

Head of the University Archives & Special Collections

Chef - Bazille - The Sono Collection

Acquisitions Assistant, International Collections Emphasis

Sales Associate / Jewelry Consultant - Kay Jewelers - SoNo Collection - Norwalk, CT

Assistant Store Manager, SoNo Collection

Sales Associate - SoNo Collection

Sales Supervisor - The SoNo Collection

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