Top 752 Patient services representative Jobs in Newtown Square, Pa

Lead Patient Access Representative
Ophthalmic Partners —Media, PA
- From $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Patient Services Associate
Penn Medicine —Radnor, PA
- Monday to Friday
- Master's degree
- High school diploma or GED
- Organizational skills
- Tuition reimbursement
Quick Apply
Patient Services Associate Ob-Gyn Call Center
Penn Medicine —Radnor, PA
- Part-time
- Master's degree
- High school diploma or GED
- Outpatient
- Tuition reimbursement
Quick Apply
Customer Service Rep (Level Care) -Remote [PA, DE, NJ]
Independence Blue Cross —Philadelphia, PA
- Remote
- Entry level
3d
Unit Ward Clerk
Wayne Center —Wayne, PA
- $22 an hour
- Full-time
- High school diploma or GED
- Entry level
- Disability insurance
- Dental insurance
13d
Patient Services Representative - Buerger Center
Children’s Hospital of Philadelphia —Philadelphia, PA
- $21.05 - $26.35 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
14h
Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation —Broomall, PA
- $19 - $22 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Surgical Services Associate
Penn Medicine —Radnor, PA
- Full-time
- Surgery
- Mid-level
- Outpatient experience
- Tuition reimbursement
Quick Apply
Hospital Aide I- HUP- Full Time- 730pm-4pm
Penn Medicine —Philadelphia, PA
- Full-time
- BLS Certification
- High school diploma or GED
- Radiology
- Tuition reimbursement
Quick Apply
12h
Patient Access Representative
Med-Metrix —Media, PA
- Full-time
- Hospital
- HIPAA
- Office
Ambassador Ambulatory Concierge
Penn Medicine —Radnor, PA
- Full-time
- High school diploma or GED
- Associate's degree
- Entry level
- Tuition reimbursement
Quick Apply
Patient Service Representative
The Center for Orthopedic and Research E —Bryn Mawr, PA
- Full-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Services Associate - Patient Access ED - Hospital of the Univ of Penn Cedar - FT Evenings
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Patient Access Coordinator
Rothman Orthopaedics —Philadelphia, PA
- $18 - $22 an hour
- Remote
- Computer literacy
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Patient Services Representative
Main Line Health —Media, PA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Tuition reimbursement
11d
Medical Receptionist
Ridley Creek Retina —Media, PA
- $18 - $22 an hour
- Part-time
- Private practice
- Organizational skills
- In-person
- Paid holidays
- Paid time off
Quick Apply
Patient Service Representative
Bryn Mawr Medical Specialists Association —Bryn Mawr, PA
- $18 - $20 an hour
- Full-time
- Medical terminology
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
13d
Patient Services Coordinator
Penn Medicine —Springfield, PA
- Full-time
- Mid-level
- 3 years
- Master's degree
- Tuition reimbursement
Quick Apply
Patient Care Coordinator
Main Line Health —Radnor, PA
- Weekends as needed
- High school diploma or GED
- Associate's degree
- Entry level
- Free parking
- Tuition reimbursement
14d
Unit Coordinator - every other weekend 7a-3:30p
Penn Medicine —West Chester, PA
- Rotating weekends
- Inpatient
- Administrative experience
- High school diploma or GED
- Tuition reimbursement
Quick Apply

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Lead Patient Access Representative

Ophthalmic Partners -
Media, PA

Quick Apply

Job Details

Full-time
From $25 an hour

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Patient scheduling systems
Teamwork
Phone communication
Practice management software
High school diploma or GED
Healthcare referral management
Attention to detail
Health insurance referral requirements
Typing
Process management
Leadership

Full Job Description

Looking for an exciting career in medicine? Join the team at Ophthalmic Partners, PC, a fast-paced, leading-edge ophthalmology practice committed to putting patients first and providing high-quality healthcare for the community.

We are seeking a Lead Patient Access Representative to support both call center and front desk operations. This is a lead-level position. The Lead PAR serves as an experienced resource for Patient Access staff while continuing to actively perform daily responsibilities, including answering calls, scheduling appointments, checking patients in and out, verifying insurance, retrieving referrals, collecting co-pays, entering charges, and assisting with physician schedule changes.

The ideal candidate is professional, organized, patient-focused, and comfortable supporting a high-volume environment while helping maintain consistent service standards across front desk and call center workflows. This position requires the ability to commute between our Marlton, Media, and Bala Cynwyd locations.

Essential Duties and Responsibilities

Answer and process all incoming calls pleasantly, professionally, and efficiently.
Accurately schedule, reschedule, and confirm patient appointments.
Check in and check out patients while ensuring demographic, insurance, and appointment information is accurate.
Collect co-pays and enter charges in accordance with practice procedures.
Verify insurance coverage and retrieve referrals as required.
Communicate with other departments to resolve patient requests, questions, or concerns.
Facilitate physician schedule changes by moving and rescheduling patient appointments.
Answer patient inquiries about insurances accepted, office hours, services, locations, exam fees, and other routine requests for information.
Support both front desk and call center workflows to ensure patients receive timely and accurate assistance.
Triage calls according to practice guidelines and route messages to the appropriate provider, technician, department, or location.
Retrieve and distribute voicemail, web mailbox, and electronic messages as needed.
Provide physician-specific, encounter-specific, and appointment-specific instructions to patients.
Assist team members with routine workflow questions, system navigation, appointment scheduling questions, insurance/referral processes, and patient access procedures.
Help promote consistency in patient access processes across call center and front desk functions.
Serve as a positive example for professional communication, patient service, accuracy, and teamwork.
Escalate operational concerns, workflow barriers, or patient service issues to the Patient Access Manager as appropriate.
Maintain a pleasant, professional demeanor while managing high call volume, front desk activity, and competing priorities.

Lead Role Expectations

This role provides lead support. The Lead Patient Access Representative may assist with training, workflow support, and day-to-day guidance; however, managerial responsibilities such as formal discipline, performance evaluations, scheduling authority, and final employment decisions remain with management.

Support new and existing Patient Access staff with workflow questions and best practices.
Help reinforce practice expectations for accuracy, professionalism, call handling, scheduling, check-in/check-out, co-pay collection, insurance verification, and referrals.
Act as a resource for both front desk and call center processes.
Assist with identifying process gaps and communicating them to management.
Model excellent patient service and professional communication.
Help maintain consistency between locations and departments.

Qualifications Required

High school diploma or equivalent.
Prior experience in customer service, healthcare, medical office operations, call center operations, or front desk patient access.
Strong knowledge of insurance carriers and referral requirements.
Outstanding communication skills and telephone etiquette.
Creative and proactive problem-solving skills.
Excellent computer skills and ability to navigate practice management software.
Strong and accurate typing skills.
Ability to work in a high-volume setting with professionalism and accuracy.

Preferred

Experience in ophthalmology, specialty care, or a multi-location medical practice.
Experience supporting both call center and front desk operations.
Experience assisting with training, onboarding, or workflow support.
Strong understanding of patient scheduling, registration, insurance verification, referrals, co-pay collection, and charge entry.

Skills and Competencies

Professional and courteous communication with patients, physicians, managers, and staff.
Ability to remain calm and organized in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Ability to balance patient service, call volume, front desk responsibilities, and administrative tasks.
Ability to support team members without functioning as a supervisor.
Positive attitude, reliability, accountability, and willingness to help.

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to commute between our Marlton, Media, and Bala Cynwyd offices regularly?

Work Location: In person

Quick Apply

Refine Your Search

patient services representative jobs in newtown square, pa

Lead Patient Access Representative

Patient Services Associate

Patient Services Associate Ob-Gyn Call Center

Customer Service Rep (Level Care) -Remote [PA, DE, NJ]

Unit Ward Clerk

Patient Services Representative - Buerger Center

Medical Front Office - Patient Service Specialist

Surgical Services Associate

Hospital Aide I- HUP- Full Time- 730pm-4pm

Patient Access Representative

Ambassador Ambulatory Concierge

Patient Service Representative

Patient Services Associate - Patient Access ED - Hospital of the Univ of Penn Cedar - FT Evenings

Patient Access Coordinator

Patient Services Representative

Medical Receptionist

Patient Service Representative

Patient Services Coordinator

Patient Care Coordinator

Unit Coordinator - every other weekend 7a-3:30p

I want to receive the latest job alert for patient services representative in newtown square, pa

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