Marketing Services Representative
Seneca Gaming Corporation —Niagara Falls, NY
- $16 an hour
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
2h
Count Team Clerk - FT
Seneca Gaming Corporation —Niagara Falls, NY
- $16 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
2d
Event Representative (casual)
Seneca Gaming Corporation —Niagara Falls, NY
- From $16 an hour
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Hotel
Heavy Cleaner
Seneca Gaming Corporation —Niagara Falls, NY
- $16.16 an hour
- Full-time
- 18 years or older
- Heavy lifting
- Hotel
Dealer/Dealer School
Seneca Gaming Corporation —Niagara Falls, NY
- $10.35 an hour
- Part-time
- 18 years or older
- Basic math
- High school diploma or GED
Front Desk Shift Manager
Seneca Gaming Corporation —Niagara Falls, NY
- From $19.84 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- 5 years
Casino Host - FT
Seneca Gaming Corporation —Niagara Falls, NY
- From $16 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- 21 years or older
1d
Exec Dir Of Hotel Operations
Seneca Gaming Corporation —Niagara Falls, NY
- $143,936 a year
- Full-time
- 18 years or older
- Clean driving record
- 5 years
14d
DR-Snack Bar Attendant - Bear Claw
Seneca Gaming Corporation —Niagara Falls, NY
- $16 an hour
- Full-time
- 18 years or older
- Computer literacy
- Merchandising
Beverage Cocktail Server
Seneca Gaming Corporation —Niagara Falls, NY
- $10.70 an hour
- Full-time
- Bar
- 18 years or older
- English
Locksmith
Seneca Gaming Corporation —Niagara Falls, NY
- $27.20 an hour
- Full-time
- Carpentry
- 18 years or older
- Clean driving record
Cage Cashier - FT
Seneca Gaming Corporation —Niagara Falls, NY
- $16.16 an hour
- Full-time
- 18 years or older
- Basic math
- High school diploma or GED
Full Plate Eatery, Restaurant Shift Manager
Seneca Gaming Corporation —Niagara Falls, NY
- From $22 an hour
- Full-time
- 18 years or older
- Computer literacy
- Mid-level
2h
Beverage Entertainment Server Stir PT
Seneca Gaming Corporation —Niagara Falls, NY
- $10.70 an hour
- Part-time
- Bar
- 18 years or older
- Sanitation
Director of Digital Marketing
Seneca Gaming Corporation —Niagara Falls, NY
- $106,317.06 a year
- Full-time
- 18 years or older
- Marketing
- Customer service
Marketing Services Coordinator
Seneca Gaming Corporation —Niagara Falls, NY
- $16.16 an hour
- Full-time
- 18 years or older
- Microsoft Excel
- English
7d
Advertising Traffic Specialist
Seneca Gaming Corporation —Niagara Falls, NY
- $42,117.91 a year
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
Ticketing Assistant
Seneca Gaming Corporation —Niagara Falls, NY
- $16 an hour
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
Chief Financial Officer, CFO
Seneca Gaming Corporation —Niagara Falls, NY
- $1 an hour
- Full-time
- 18 years or older
- Clean driving record
- CPA
Remote Outlet Shift Mgr - Blues
Seneca Gaming Corporation —Niagara Falls, NY
- From $22 an hour
- Full-time
- 18 years or older
- Computer literacy
- Mid-level

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seneca gaming jobs near niagara falls, ny

Marketing Services Representative

Seneca Gaming Corporation -
Niagara Falls, NY

Apply Now

Job Details

Part-time
$16 an hour
2 hours ago

Qualifications

Phone communication
In-person customer service
Conflict management

Full Job Description

The Marketing Services Representative provides quality guest service to a high volume of telephone inquiries. All functions will be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Answer telephone inquiries requesting information on hotels, restaurants, retail shops, spa & salon, entertainment, transportation, and other available services. Prepare arrangements for customers as requested in accordance with established policies and procedures.
2. Respond to routine patron requests, such as qualifications for hotel and restaurant services or availability.
3. Book show tickets, hotel, restaurant, and golf reservations.
4. Verify invitations and respond to casino promotions regarding invited guests, tournaments and events.
5. Interact daily with player development, hotel, entertainment, food & beverage, retail, spa and salon, transportation, hotel sales and other department personnel as needed to fulfill guest requests.
6. Assist in the training of new staff members.
7. Perform all other related and compatible duties as assigned.
8. Cooperate with the Seneca Gaming Authority to ensure compliance with all rules and regulations of the Seneca Gaming Corporation.
9. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
10. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
11. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
12. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
13. Attend all necessary meetings.
14. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:
1. Must be 18 years of age or older upon employment.
2. High School diploma or equivalent preferred.
3. Must have excellent customer service skills, speak in a clear, pleasant voice, and have good hearing to ensure effective telephone communication.

Language Skills and Reasoning Ability:
1. Must possess excellent communication skills.
2. Ability to write routine correspondence and to speak effectively to the public, employees and customers.
3. Ability to deal effectively and interact well with the customers and employees.
4. Ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Position requires confined sitting 90% of the time, telephone communication 70% of the time and computer keyboarding 80% of the time.
2. Must be able to stand, walk, and move through all areas of the casino/hotel.
3. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino/hotel environment and effectively deal with customers, management, employees, and members of the business community in all situations.
4. Must have adequate manual dexterity to operate office equipment.
5. Occasional light lifting required.
6. Occasional travel necessary.
7. Must be able to effectively understand and communicate to candidates and employees.

Salary Starting Rate:

$16.00

Compensation is negotiable based on experience and education.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Apply Now

Refine Your Search

seneca gaming jobs in niagara falls, ny

Marketing Services Representative

Count Team Clerk - FT

Event Representative (casual)

Heavy Cleaner

Dealer/Dealer School

Front Desk Shift Manager

Casino Host - FT

Exec Dir Of Hotel Operations

DR-Snack Bar Attendant - Bear Claw

Beverage Cocktail Server

Locksmith

Cage Cashier - FT

Full Plate Eatery, Restaurant Shift Manager

Beverage Entertainment Server Stir PT

Director of Digital Marketing

Marketing Services Coordinator

Advertising Traffic Specialist

Ticketing Assistant

Chief Financial Officer, CFO

Remote Outlet Shift Mgr - Blues

I want to receive the latest job alert for seneca gaming in niagara falls, ny

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