Top 23 Call center customer service representative Jobs in Niles, Oh

Primary Contact Center Representative (Call Center)
F.N.B. Corp. —Hermitage, PA
- Weekends as needed
- Microsoft Word
- Computer literacy
- High school diploma or GED
Sales and Customer Service
Hoover Fence Company —Newton Falls, OH
- 8 hour shift
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Youngstown, OH
- $15 - $18 an hour
- Temporary
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- 401(k)
Quick Apply
3d
Customer Support Associate
Farmers National Bank —Niles, OH
- Call employer
- Computer literacy
- Windows
- High school diploma or GED
Quick Apply
Call Center Agent
Call Core LLC —Warren, OH
- $15 - $23 an hour
- Part-time
- Writing skills
- English
- Fair chance
Quick Apply
12d
Client Services Representative
Baker Tilly Vantagen, LLC —New Castle, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
1d
Customer Service Representative
Vogel Disposal Service, Inc. —Youngstown, OH
- 8 hour shift
- Microsoft Word
- Heavy lifting
- Data entry
- AD&D insurance
- Disability insurance
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —New Castle, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
1d
Customer Service Representative
Uptown Insurance Agency —Youngstown, OH
- $12 - $15 an hour
- Full-time
- No experience needed
- English
- Office
- Paid training
- Paid time off
Quick Apply
6d
Customer Service Representative - Call Center (Veteran Care Liaison)
Xterra Health —Salem, OH
- $17 - $19 an hour
- Email
- Hybrid work
- Military
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Mgr Horace Mann General Agency Service
Horace Mann —United States
- $66,500 - $92,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
4d

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Primary Contact Center Representative (Call Center)
F.N.B. Corp. —Hermitage, PA
Responds to a high volume of incoming telephone calls related to customer service requests and general inquiries. Corporation’s risk management program.
Residential Customer Care Specialist
Guardian Protection Services, Inc. —Warrendale, PA
Build excellent client relationships by placing proactive calls to ensure installations and service calls where satisfactory and met expectations.
Quick Apply
11d

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Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
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Customer Service Representative
IQventures —Dublin, OH
Minimum 6 months of customer service experience (call center preferred). *Pay: Starting $17.50/hour + Sign-On Bonus for applicants with 12+ months of call…
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Primary Contact Center Representative (Call Center)

F.N.B. Corp. -
Hermitage, PA

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Job Details

Full-time

Qualifications

Microsoft Word
Computer operation
Customer communication
Word embeddings
High school diploma or GED
Desktop applications

Full Job Description

Primary Office Location:

3014 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title: Primary Contact Center Representative

Business Unit: Retail Operations

Reports to: Contact Center Supervisor

Position Overview:

This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.

Primary Responsibilities:

Responds to a high volume of incoming telephone calls related to customer service requests and general inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.

Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.

Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.

Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.

Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent customer service skills

Detail-oriented

Ability to work and multi-task in a fast paced environment

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

Strong problem solving ability

Patience when dealing with difficult situations.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

Ability to work some holidays and weekends.

Ability to sit for extended periods of time

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

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Refine Your Search

call center customer service representative jobs in niles, oh

Primary Contact Center Representative (Call Center)

Sales and Customer Service

Call Center/Customer Service Rep

Customer Support Associate

Call Center Agent

Client Services Representative

Customer Service Representative

Client Services Representative (Temporary)

Customer Service Representative

Customer Service Representative - Call Center (Veteran Care Liaison)

Mgr Horace Mann General Agency Service

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