Top 30 Desktop support Jobs in Niles, Oh

BUILDING AUTOMATION SYSTEMS (BAS) - SYSTEM ANALYST
Sodexo Roth —Youngstown, OH
- $47,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Health insurance
- Dental insurance
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2h
Service Desk Technician
Managed IT Force, LLC —Warren, OH
- $45,000 - $60,000 a year
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
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IT Field Support Technician
Ford Office Technologies —Niles, OH
- Overtime
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
IT Support Specialist
ECMSI —Struthers, OH
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- SharePoint
- Health savings account
- Health insurance
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Desktop Support Technician Level II
Tyto Athene, LLC —Vienna, OH
- $20.00 - $20.62 an hour
- Full-time
- Mid-level
- Travel
- In-person
- Disability insurance
- Health insurance
Information Technology Support Specialist
Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) —Canfield, OH
- Extended hours
- Mid-level
- High school diploma or GED
- Driver's License
IT Support Specialist
AVI Foodsystems —Warren, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
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Desktop Support Engineer (Dispatch /Part-Time) Lewis and Clark Drive, Boardman
Axiom Technologies —Boardman, OH
- Part-time
- Mid-level
- Office
- Windows
IT Support Specialist
Educational Service Center of Eastern Ohio —Canfield, OH
- From $33,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health savings account
- Health insurance
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7d
Building IT Support Technician (Grades 6-12)
Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) —Canfield, OH
- From $15.27 an hour
- Full-time
- Pass drug screening
- Computer skills
- Public school
9d
Executive IT Support Lead
AVI Foodsystems —Warren, OH
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Residential
- Travel
- Paid holidays
- Health insurance
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Building IT Support Technician (K-5)
Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) —Canfield, OH
- From $15.27 an hour
- Full-time
- Pass drug screening
- Computer skills
- Public school
9d
Technology - Support Technician
Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) —Youngstown, OH
- $15 - $18 an hour
- Full-time
- Communication skills
- Entry level
10d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Warren, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Proactive IT Technician & Client Account Specialist
Youngstown Computer LLC —Youngstown, OH
- $42,000 - $55,000 a year
- Full-time
- Mid-level
- Driver's License
- Organizational skills
- Paid time off
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2d
Desk Side Analyst (Youngstown, OH)
Nordic —Youngstown, OH
- Full-time
- Computer science
- Computer Science
- Mid-level
Help Desk Technician
Salem Regional Medical Center —Salem, OH
- 8 hour shift
- Computer science
- Computer Science
- Hospital
- Continuing education credits
- 403(b) matching

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Service Desk Technician
Managed IT Force, LLC —Warren, OH
Continue learning and developing their technical skills. You view customer service as less important than technical skills. You dislike interacting with users.
$45,000 - $60,000 a year
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IT Service Desk Technician (Reactive)
Next7 IT —Cranberry Township, PA
In your own words, explain how you would troubleshoot with a user who calls in and says their screen is blank, but they know their machine is on.
$55,000 - $70,000 a year
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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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desktop support jobs near niles, oh

BUILDING AUTOMATION SYSTEMS (BAS) - SYSTEM ANALYST

Sodexo Roth
Youngstown, OH

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Job Details

Full-time
$47,000 - $50,000 a year
2 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Teamwork
Customer service
Engineering
High school diploma or GED
HVAC
Building automation and control networks (BACnet)
Associate's degree
Building automation systems
Information Technology

Full Job Description

Position Summary

Join a team that provides remote technical support for commercial Building Automation Systems (BAS). The System Analyst serves as the primary technical resource for customers, field technicians, project engineers, and software developers, troubleshooting HVAC, lighting, networking, and controls issues while delivering an exceptional customer experience. The role requires analytical problem-solving, strong communication skills, and a willingness to continuously learn new BAS platforms and technologies.

Primary Responsibilities

Manage multiple service requests and work orders from intake through resolution while maintaining accurate documentation.
Provide remote troubleshooting for BAS controllers, field devices, sensors, graphics, supervisory servers, and operator workstations.
Support HVAC, lighting, scheduling, alarming, trending, graphics, and energy management applications.
Work directly with customers, subcontractors, and field technicians to diagnose hardware, software, networking, and integration issues.
Collaborate with software development, engineering, project management, and estimating teams.
Assist customer IT departments with IP networking, VPN, firewall, DNS, and connectivity issues affecting BAS systems.
Analyze trends and system performance to identify root causes and recommend corrective actions.
Maintain excellent customer communication and provide timely updates throughout the service lifecycle.
Document solutions, develop knowledge-based articles, and recommend process improvements.
Participate in an on-call rotation and weekend shifts after successful completion of training.

Preferred Technical Qualifications

Experience with commercial Building Automation Systems such as Schneider Electric EcoStruxure, Niagara, Tridium, Johnson Controls, Siemens, Honeywell, Alerton, Distech, or similar platforms.
Understanding of HVAC sequences of operation, control theory, and mechanical systems.
Ability to interpret control drawings, wiring diagrams, network diagrams, and mechanical plans.
Knowledge of BACnet, Modbus, LonWorks, TCP/IP, Ethernet, and IP networking fundamentals.
Experience troubleshooting Windows-based servers/workstations and remote access technologies.

Education & Experience

High school diploma or equivalent required.
Associate or Bachelor's degree in Mechanical Engineering Technology, Electrical Engineering Technology, Computer Science, Information Technology, Controls, or related field preferred.
Equivalent field experience in Building Automation Systems will be considered.

Core Competencies

Customer service and relationship management
Critical thinking and structured troubleshooting
Excellent verbal and written communication
Organization and time management
Ability to prioritize multiple concurrent issues
Team collaboration and accountability
Continuous learning and adaptability

Working Conditions

Office-based position with hybrid work opportunities after training.
Must be available for rotating on-call support and available for weekend shifts.
Occasional after-hours support during customer emergencies or planned maintenance.

Why Join Our Team? Work with a highly skilled technical team supporting mission-critical facilities across North America. This position offers exposure to multiple BAS manufacturers, networking technologies, enterprise integrations, and opportunities for professional growth within building automation and smart building technologies.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Roth, a Sodexo company, is committed to creating a safe workplace free from drugs and alcohol. The Company will comply with all applicable state and federal laws. Accordingly, the Company's policy includes a prohibition on the use/possession or being under the influence of marijuana at all of its locations in the United States.

Pay: $47,000.00 - $50,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Youngstown, OH 44515

Quick Apply

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desktop support jobs in niles, oh

BUILDING AUTOMATION SYSTEMS (BAS) - SYSTEM ANALYST

Service Desk Technician

IT Field Support Technician

IT Support Specialist

Desktop Support Technician Level II

Information Technology Support Specialist

IT Support Specialist

Desktop Support Engineer (Dispatch /Part-Time) Lewis and Clark Drive, Boardman

IT Support Specialist

Building IT Support Technician (Grades 6-12)

Executive IT Support Lead

Building IT Support Technician (K-5)

Technology - Support Technician

Seasonal, Operations Technical Specialist (Part Time)

Proactive IT Technician & Client Account Specialist

Desk Side Analyst (Youngstown, OH)

Help Desk Technician

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