Top 61 Customer support representative Jobs in Nokomis, Fl

Customer Service in Venice!
Waste Pro —Venice, FL
- Computer literacy
- Residential
- Analysis skills
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Customer Service Representative - State Farm Agent Team Member
Bethany Bell - State Farm Agent —Venice, FL
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
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Customer Service Representative (CSR)
Good News Pest Solutions —North Venice, FL
- $17 - $18 an hour
- Full-time
- Research
- Office
- Administrative experience
Customer Service Representative
Jansen Shutters —Nokomis, FL
- From $22 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
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7d
Customer Service Representative
Progressive Screens —Sarasota, FL
- $23 - $28 an hour
- Office
- Residential
- Organizational skills
- Paid parental leave
- Health insurance
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1d
Customer Service Rep
Sarasota Clerk of Circuit Court and County Comptroller —Venice, FL
- $20 an hour
- High school
- Office
- Administrative experience
1d
Customer Service Representative
S-ONE SERVICES LLC —Sarasota, FL
- $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
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Customer Service Representative/Dispatcher
Custom Air —Sarasota, FL
- Full-time
- Office
- Organizational skills
- Communication skills
- Opportunities for advancement
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7d
Documents Services Representative (Part-Time)
FCCI Services Inc. —Sarasota, FL
- $15.37 - $23.67 an hour
- Part-time
- Customer service
- Pass drug screening
- Office
- Flexible schedule
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Client Service Representative
North Port Animal Hospital —North Port, FL
- Full-time
- Basic math
- Medical terminology
- 2 years
- Health savings account
- Disability insurance
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Customer Service Representative
Sergeant's Electric —North Port, FL
- $17 - $22 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
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CUSTOMER SERVICE REPRESENTATIVE
ONE ALLIANCE INSURANCE MANAGERS INC —Sarasota, FL
- Full-time
- High school diploma or GED
- Fingerprint clearance
- Communication skills
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Patient Services Representative
CENTERPLACE HEALTH INC —North Port, FL
- Call employer
- Bilingual
- Background check
- Microsoft Outlook
- Dental insurance
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14d
Customer Service Rep
Sarasota County Clerk and Comptroller —Sarasota, FL
- Doctoral degree
- Office
- Master's degree
3d
Insurance Customer Service Representative
Chapman Insurance Group —Port Charlotte, FL
- $48,000 - $55,000 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
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Regional Technical Service Representative - Southeast Region
New Way Trucks —Florida
- Full-time
- Schematics
- Dealership
- 5 years
Quick Apply
Bilingual Patient Financial Assistance Specialist (Onsite) - (Spanish/English)
Firstsource Transaction Services, LLC —Lakewood Rch, FL
- $20 - $24 an hour
- Part-time
- Spanish
- Customer service
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply
4d
Office Staff
Prodigy Pest Solutions LLC —Sarasota, FL
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Patient Services Representative
Eye Health America LLC —Sarasota, FL
- Overtime
- High school diploma or GED
- Clinic
- Travel
- Wellness program
- Paid holidays
Quick Apply
2d
Customer Service Manager
Arctic Air Home Services Inc —Sarasota, FL
- $70,000 - $90,000 a year
- Full-time
- Management
- Pass drug screening
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply

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Customer Service in Venice!

Waste Pro -
Venice, FL

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Job Details

Qualifications

Computer operation
Customer communication
Typing
Productivity software
Negotiation

Full Job Description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Requirements:

QUALIFICATIONS:

Ability to handle a heavy volume of calls in a professional and efficient manner
Excellent verbal, written and analytical skills
Computer proficiency in MS Office and strong typing Skills,
Ability to multi task.
Ability to react well under pressure and treat others with respect
Ability to identify and resolve problems in a timely manner
Ability to Prioritize and plan work activities
Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
Ability to balance team and individual responsibilities and help build a positive team environment.
Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Additional Details :

Waste Pro supports a diverse workforce and is an Equal Opportunity Employer. Waste Pro does not discriminate against individuals based on race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

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Refine Your Search

customer support representative jobs in nokomis, fl

Customer Service in Venice!

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative

Customer Service Rep

Customer Service Representative

Customer Service Representative/Dispatcher

Documents Services Representative (Part-Time)

Client Service Representative

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Patient Services Representative

Customer Service Rep

Insurance Customer Service Representative

Regional Technical Service Representative - Southeast Region

Bilingual Patient Financial Assistance Specialist (Onsite) - (Spanish/English)

Office Staff

Patient Services Representative

Customer Service Manager

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