Top 358 Contact center Jobs in Norcross, Ga

Centralized Leasing Specialist
Hunt Military Communities —Alpharetta, GA
- Extended hours
- OSHA
- Research
- Mid-level
- Health savings account
- Disability insurance
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2d
1st Shift/Daytime Call Center Customer Service
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- Office
- High school diploma or GED
- Travel
- Paid training
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7d
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Doraville, GA
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Inbound Customer Service Representative
Afni, Inc. —Atlanta, GA
- Remote
- Background check
- 18 years or older
- Sales
- Paid training
- Paid holidays
Quick Apply
Call Center Representative - Afternoon / Evening
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Communication skills
- Paid training
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Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
Customer Service Representative I
Service Experts Heating & AC LLC —Duluth, GA
- Full-time
- Administrative experience
- High school diploma or GED
- 1 year
Quick Apply
14d
Member Services Associate
National DCP —Duluth, GA
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Experience equivalent to degree accepted
- Health savings account
- AD&D insurance
Contact Center Rep I
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $21.75 - $27.19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
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Call Center Representative
Gallagher Benefit Services —Atlanta, GA
- $16 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
6d
Call-Center Customer Service Representative (USABlueBook) - Atlanta, GA
HD Supply —Doraville, GA
- $17.50 - $18.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Health insurance
- Dental insurance
6d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Atlanta, GA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
9d
Call Center Representative - Tucker, GA (Hybrid)
Gainwell Technologies —Tucker, GA
- $29,100 - $41,600 a year
- Full-time
- Hybrid work
- High school diploma or GED
- In-person
- 2 years
- Health insurance
- Dental insurance
Customer Service Representative - Client Services
Primerica —Duluth, GA
- $30,000 - $33,000 a year
- Full-time
- Remote
- Microsoft Word
- High school diploma or GED
- Financial services
- Health savings account
- Disability insurance
CSR
Deming Parker —Norcross, GA
- Urgently hiring
- Computer literacy
- Pass drug screening
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Field Solutions
Primerica —Duluth, GA
- $30,000 - $33,000 a year
- Full-time
- Remote
- Microsoft Word
- High school diploma or GED
- Financial services
- Health savings account
- Disability insurance
Remote Healthcare Customer Service (Insurance Knowledge a Plus)
HOLLIS COBB ASSOCIATES LLC —Duluth, GA
- Remote
- Microsoft Word
- Computer literacy
- HIPAA
- Work from home
Quick Apply
10d
Remote Account Representative
BCA Financial Services —Atlanta, GA
- $17 an hour
- Full-time
- Remote
- 1 year
- Medical terminology
- Communication skills
- Paid holidays
- Health insurance
3h
Call Center Representative
Contentizer —Atlanta, GA
- $16 - $27 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Paid training
- Dental insurance
Quick Apply

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Centralized Leasing Specialist

Hunt Military Communities -
Alpharetta, GA

Quick Apply

Job Details

2 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off

Qualifications

High school diploma or GED
Productivity software

Full Job Description

A Brief Overview
The Centralized Leasing Specialist's primary responsibility is to assist in centralized leasing operations for the Hunt Military Communities portfolio under the guidance of the Revenue Manager in collaboration with the Directors of Operations. The responsibilities for this role include focusing on inbound traffic, promptly responding to and converting incoming leads from marketing sources and coordinating all leasing functions from prospective residents with the property management team for the sites they are assigned to. This role involves engaging with prospective residents, providing exceptional service, and optimizing lead conversion rates through effective communication and data analysis. This position collaborates with our site leasing teams, this role will contribute insights to enhance our online presence and drive business growth. This position requires strong communication skills, a customer-centric approach, and a proactive attitude toward achieving lead conversion targets in a dynamic environment.

What you will do

Maintains responsibility for all activities related to the centralized leasing of homes, including generating and handling traffic, assisting prospective residents with their application process, qualifying prospects, continuous follow-up and offering homes.
Creates a positive community environment by maintaining professional, courteous, and continuous open communication with associates and prospective residents. Works to quickly resolve resident issues provide leasing support, prepares correspondence to residents as necessary, and maintains accurate records.
Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, resident, service request, etc.
Works with prospective residents, determines needs and preferences, conducts virtual property tours, and markets property amenities to close sales and maintain occupancy
Assists prospects with completing their application process. Completes all lease applications, assists with application verification, and notifies prospective residents of decisions. Provides proper written communication with residents as needed.
Performs all leasing functions in software systems and completes documentation for all prospective residents.
Monitors call center call queues to ensure leasing calls are answered and responded to in a timely manner.
Supports and ensures timely input, proper use, and full-utilization of property management software systems including entering all phone calls, leads, and leasing requests into the CRM.
Coordinates home offers, move in dates, and prospective resident requests with the site team for all new residents.
Develops thorough knowledge on property concepts by researching and analyzing current market rates; studying economic, traffic, and population history, trends, and forecasts; investigating and analyzing competitive properties.
Develops thorough knowledge of each property’s product, as well as the rental community, and surrounding market.
Performs routine market analysis reports.
Prepares daily and weekly reports, move-out inventory, market surveys, etc. as needed
Maintains regular daily office hours, ensuring adequate coverage. Agrees to flexible or extended office hours based on the business need.
Conducts all business in accordance with Company policies/procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, OSHA, and all other laws pertaining to housing.
Performs administrative functions including but not limited to answering and screening telephone calls; typing and proofreading materials; generating reports, preparing routine correspondence; scheduling appointments; maintaining electronic documentation, files, and records
Keeps current on communication received from management on company policies and regulatory compliance, and performs duties based on those requirements.

Qualifications

High School Diploma or GED required.
Associate's Degree in Business Administration, Property Management, or other related discipline preferred.
1-3 years Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers required.
1-3 years Previous Leasing experience required.
1-3 years Previous experience in Sales required.
1-3 years Previous Call Center experience preferred.
- Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
- Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.
- Ability to handle multiple priorities with tight deadlines in a fast-paced environment.
- A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required.
- Strong customer service skills.
- Ability to resolve problems independently and responsibility.
- Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
- Demonstrates discretion and ability to maintain a professional attitude and appearance.
- Takes initiative to identify and anticipate client needs and make recommendations for implementation.

Compensation
We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

Click Here for Benefits Overview (https://www.huntmilitarycommunities.com/careers/benefits)
https://www.huntmilitarycommunities.com/careers/benefits

EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

#INDHUNT

#ZRHMH

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

contact center jobs in norcross, ga

Centralized Leasing Specialist

1st Shift/Daytime Call Center Customer Service

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Call Center Remote Customer Service Representative

Inbound Customer Service Representative

Call Center Representative - Afternoon / Evening

Call Center Associate

Customer Service Representative I

Member Services Associate

Contact Center Rep I

Call Center Representative

Call-Center Customer Service Representative (USABlueBook) - Atlanta, GA

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Call Center Representative - Tucker, GA (Hybrid)

Customer Service Representative - Client Services

CSR

Customer Service Representative - Field Solutions

Remote Healthcare Customer Service (Insurance Knowledge a Plus)

Remote Account Representative

Call Center Representative

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