Top 5 Phone operator Jobs in Norcross, Ga

PBX Operator
Shepherd Center, Inc. —Atlanta, GA
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
Quick Apply
5d
Call Center Representative
Innovation At Work Inc —Decatur, GA
- Full-time
- High school diploma or GED
- Organizational skills
- Typing
PBX Operator
The Whitley —Atlanta, GA
- Full-time
- Hotel
- Ability to sit for extended periods
- Typing
- Free parking
- Disability insurance
Quick Apply
11d
Service Express Operator
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Communications Ambassador - Waldorf Astoria Atlanta Buckhead
Hilton —Atlanta, GA
- $18 an hour
- Full-time
- Residential
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d

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phone operator jobs near norcross, ga

PBX Operator

Shepherd Center, Inc. -
Atlanta, GA

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

Computer operation
Customer communication
Operator switchboards
High school diploma or GED
Computer skills
Telephone systems
Office phone management

Full Job Description

About Shepherd Center

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation’s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

The PBX Operator is a highly interactive role, answering and directing calls and providing information to the outside community as well as internal patients, visitors, and staff. This role also directs and addresses inquiries of front entrance walk-in traffic.

JOB RESPONSIBILITIES

The PBX Operator performs several duties to facilitate communications into the Center.
Accountabilities:

Answers all incoming PBX calls for the hospital, interviewing callers and directing calls to the appropriate location.
Clearly conveys and receives messages to meet the needs of all stakeholders.
Understands and meets the needs of customers, responding with courtesy, clarity, and accuracy to all inquiries.
Greets and provides information to patients, families, vendors, and all other visitors.
Monitors the work environment to ensure functionality, safety, and teamwork.
Ensures optimal coverage for shifts they are responsible for and reports any problems perceived, potential, or real to Supervisor in a timely manner.

REQUIRED MINIMUM EDUCATION

High School Diploma or equivalent.

REQUIRED MINIMUM CERTIFICATION

None required

REQUIRED MINIMUM EXPERIENCE

One year PBX experience, receiving and directing large volume of incoming calls, preferably in a healthcare setting.

REQUIRED MINIMUM SKILLS

Excellent interpersonal and communication skills.
General computer experience required.

PREFERRED QUALIFICATIONS

None

PHYSICAL DEMANDS

None

WORKING CONDITIONS

Computer work
Standing desk option

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

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phone operator jobs in norcross, ga

PBX Operator

Call Center Representative

PBX Operator

Service Express Operator

Communications Ambassador - Waldorf Astoria Atlanta Buckhead

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