Top 6 Scaffold builder Jobs in Norcross, Ga

Customer Support & Success Specialist (Hi‑Vis® Scaffold Management Software)
AT-PAC —Roswell, GA
- Full-time
- Hybrid work
- Mid-level
- Travel
- Communication skills
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Scaffold E&D Lead Carpenter
Sunbelt Rentals, Inc. —Atlanta, GA
- $18.99 - $23.74 an hour
- Full-time
- Carpentry
- Bilingual
- Management
- Disability insurance
- Health insurance
Quick Apply
Scaffold E&D Foreman 2
Sunbelt Rentals, Inc. —Atlanta, GA
- $24.05 - $30.06 an hour
- Full-time
- Carpentry
- Bilingual
- Construction site
- Disability insurance
- Health insurance
Quick Apply
Scaffold Foreman
Sunbelt Rentals, Inc. —Atlanta, GA
- $21.38 - $26.72 an hour
- Full-time
- Carpentry
- Bilingual
- Construction site
- Disability insurance
- Health insurance
Quick Apply
13d

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Scaffold E&D Lead Carpenter
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Lead Carpenter is required to work with tools. Some trade school preferred but not required. The physical demands of this role require bending, squatting,…
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Must have project management skills i.e. time and schedule management, cost control, customer communication, identify problem areas and implement solutions.
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scaffold builder jobs near norcross, ga

Customer Support & Success Specialist (Hi‑Vis® Scaffold Management Software)

AT-PAC -
Roswell, GA

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Job Details

Full-time

Qualifications

Jira
Power BI
Data visualization software proficiency
Bug Tracking (Quality assurance practices)
B2B business model
Zendesk
Construction industry experience
Customer support ticket management
B2B
Defect tracking tools
Customer information system software
Working on construction projects

Full Job Description

Company Description

Operating within the newly established umdasch Industrial Solutions division, AT-PAC is a global leader in scaffolding solutions. Specializing in the industrial market segment, AT-PAC focuses on serving all scaffold contractors and industrial service companies across a variety of sectors.

AT-PAC became fully integrated into the Umdasch Group in 2023, combining its 25 years of industrial scaffolding expertise with Doka’s 150-year legacy in formwork and shoring. This strategic move reinforced AT-PAC’s commitment to strengthening its global market position and delivering exceptional solutions to the industrial sector. Since then, AT-PAC has taken on the role of competence center for scaffolding within the Umdasch Group, ensuring a unified supply model and facilitating the seamless sharing of expertise and resources across divisions.

Looking ahead, AT-PAC will continue to drive innovation, focusing on the technical development of its scaffolding systems and digital solutions. As we expand our global footprint, we remain dedicated to delivering safety and efficiency through our scaffolding solutions and drive the success of industrial projects worldwide.

Job Description

You will be a key member of AT‑PAC’s Product & Innovation team supporting Hi‑Vis®, our scaffold management software. You will combine hands‑on product support with customer success responsibilities to ensure customers receive measurable value as they implement and scale Hi‑Vis®.

Product Support & Troubleshooting

Diagnose issues across configuration, data, and system behavior; document findings and escalate software defects via Azure DevOps.
Maintain clear customer-facing case notes and knowledge articles in Zendesk.

Onboarding, Training & Enablement

Lead onboarding sessions, workshops, and webinars for customers.
Support onsite/remote implementation in collaboration with regional SMEs.
Create and update user guides, training material, and release‑related communication.

Customer Success & Adoption.

Support renewal readiness and identify expansion opportunities.
Develop scalable customer-success playbooks and internal processes.

Cross‑Functional Collaboration

Provide structured customer feedback to Product.
Participate in release planning and deliver product demos.

Qualifications

3+ years in Technical Support or Customer Success for B2B software.
Experience with Zendesk, Azure DevOps/Jira, and Power BI.
Strong communication skills; confident presenter.
Previous construction on site project experience it’s a plus, ideally in temporary works/scaffolding background
Nice to have: CRM experience, additional languages, ConTech/PropTech background, willingness to travel 10–20%.
AI readiness

Additional Information

At AT-PAC, you’re not just joining a team, you’re joining a global movement to reshape access and scaffolding solutions. As part of our rapidly growing US operations, you’ll have the autonomy and support to make real impact from day one. We're committed to investing in our people, our innovation, and your growth. AT-PAC offers terrific career opportunities, competitive compensation, comprehensive benefits.

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scaffold builder jobs in norcross, ga

Customer Support & Success Specialist (Hi‑Vis® Scaffold Management Software)

Scaffold E&D Lead Carpenter

Scaffold E&D Foreman 2

Scaffold Foreman

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