Top 104 It technician Jobs in Norfolk, Va

Information Technology Technician (Helpdesk)
The Port of Virginia —Norfolk, VA
- Background check
- Microsoft Excel
- Microsoft Outlook
4d
IT Support
MOTO Technology Services, LLC —Virginia Beach, VA
- $40,000 - $46,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
Computer Technician
SEACORP —Norfolk, VA
- Holidays
- Laboratory
- Word processing
- Office
- AD&D insurance
- Paid holidays
IT Help Desk
RQ Construction —Virginia Beach, VA
- $29 - $35 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
14d
Information Technology Technician (Helpdesk)
COMMONWEALTH OF VIRGINIA DBA VIRGINIA PORT A —Norfolk, VA
- $25.37 - $31.72 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
4d
IT Support Technician
BMZ USA, INC —Virginia Beach, VA
- $50,000 - $65,000 a year
- Monday to Friday
- Bilingual
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Microcomputer Systems Analyst
City of Norfolk, VA —Norfolk, VA
- $60,337.05 - $101,085.60 a year
- Full-time
- Research
- Mid-level
- Office
4d
Information Technology Specialist
Phoenix Group of Virginia, Inc. —Chesapeake, VA
- $42,000 - $84,000 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Systems Engineer 1
DATAPRISE LLC —Virginia Beach, VA
- $70,000 a year
- Online Application
- Hybrid work
- Associate's degree
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
3d
IT Support
Ocean Breeze Waterpark —Virginia Beach, VA
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)
STRATASCORP —Hampton Roads, VA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
SMIT Service Desk RDM Tier 2 Technician
Leidos —Norfolk, VA
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Technology Support Specialist
Portsmouth Public Schools —Portsmouth, VA
- $23.70 an hour
- Online Application
- Research
- Mid-level
- Windows
3d
IT Technician
Hampton University —Hampton, VA
- $40,000 - $42,000 a year
- Full-time
- Computer Science
- Windows
- University
- Disability insurance
- Dental insurance
Helpdesk Technician
MCH Consulting Services LLC —Suffolk, VA
- Full-time
- Warehouse
- Entry level
Quick Apply
Help Desk Technician / Tier III Support
PEOPLE TECHNOLOGY AND PROCESSES LLC —Norfolk, VA
- Full-time
- Mid-level
Quick Apply
Tier III Support Technician (Shift Schedules: Day, Evening, and Night)
STRATASCORP —Hampton Roads, VA
- $80,000 - $95,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Windows
Software Technical Support Engineer
IPConfigure —Norfolk, VA
- $55,000 - $95,000 a year
- Full-time
- Computer Science
- English
- Mid-level
- Dental insurance
- Flexible spending account
Quick Apply
IT Specialist
Roman Catholic Diocese of Richmond —Virginia Beach, VA
- Full-time
- Google Workspace
- Clean driving record
- Microsoft Excel
Specialist, DC Technical Support
Dollar Tree —Chesapeake, VA
- $28 - $30 an hour
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays

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it technician jobs near norfolk, va

Information Technology Technician (Helpdesk)

The Port of Virginia -
Norfolk, VA

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Job Details

4 days ago

Qualifications

Mobile device support
Email customer support
Writing skills
Peripheral setup
User training (technical support)
Driver's License
Desktop (troubleshooting support)
Peripheral hardware support
IT department experience
Ticketing system technical support
Teaching technology use
Mobile devices

Full Job Description

The Opportunity:

The main objective of this position is to provide frontline technical support to end users and assists with the installation, configuration, and maintenance of technology equipment. This entry-level role is responsible for basic troubleshooting, ticket management, user account administration, and supporting daily IT operations under the guidance of senior IT team members. The ideal candidate is customer-focused, eager to learn, and capable of following established procedures to resolve common technical issues.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide first-level technical support to end users via phone, email, remote support tools, and in-person assistance.
Perform basic Active Directory administration tasks, including password resets and account unlocks.
Maintain compliance with all safety requirements, including equipment certifications and training, while demonstrating safe operating practices and reporting potential safety risks or concerns.
Install and configure computers, peripherals, mobile devices, and other technology equipment at a basic level.
Provide basic after-hours or off-duty support rotations as assigned.
Triages, categorizes, and prioritizes support requests using the organization's ticketing system.
Execute troubleshooting procedures using established standards and best practices.
Maintain a professional and customer-focused approach when interacting with users.
Ensure all incidents, requests, and resolutions are accurately documented and completed within established service level agreements (SLAs).
Escalate unresolved issues to appropriate technical resources in a timely manner.
Communicate technical issues, resolution status, and support updates effectively and timely to customers, team members, and stakeholders.
Identify opportunities to improve processes, service delivery, and user experience, and communicate recommendations to senior team members.
Educate end users on technology processes, procedures, and best practices to improve system utilization and efficiency.
Perform other duties as assigned.
The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.

Education

Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field (or equivalent experience).

Licenses, Certifications, and Credentials

Valid driver’s license; Transportation Worker Identification Credential are required.

Work Experience

Minimum of two years of relevant experience in IT, with helpdesk experience preferred.

Skills

Attention to detail and high degree of accuracy

High

Verbal and written communications skills

High

Organizational skills to prioritize work and report on progress

Medium

Knowledge of Microsoft Office Applications (Access, Excel and Outlook) at an intermediate level or beyond

Medium

Strong analytical and problem‑solving skills.

Medium

You Should Know: Disclosures

The Port of Virginia is an Equal Opportunity Employer and therefore does not discriminate on the basis of age, sex, race, religion, disability or national origin.

Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, Fit for duty Physical, Other records or information related to the candidate's suitability for the position.

Selected applicant must be able to obtain a TWIC (Transportation Workers Identification Card). The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.

Apply Now

Refine Your Search

it technician jobs in norfolk, va

Information Technology Technician (Helpdesk)

IT Support

Computer Technician

IT Help Desk

Information Technology Technician (Helpdesk)

IT Support Technician

Microcomputer Systems Analyst

Information Technology Specialist

Systems Engineer 1

IT Support

Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)

SMIT Service Desk RDM Tier 2 Technician

Technology Support Specialist

IT Technician

Helpdesk Technician

Help Desk Technician / Tier III Support

Tier III Support Technician (Shift Schedules: Day, Evening, and Night)

Software Technical Support Engineer

IT Specialist

Specialist, DC Technical Support

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