Top 24 Mobile expert Jobs in Norfolk, Va

Sr Mobile Expert
T-Mobile USA, Inc. —Virginia Beach, VA
- $29 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Retail Support Specialist
DSI Systems —Newport News, VA
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Sr Mobile Expert, Bilingual Preferred
T-Mobile USA, Inc. —Hampton, VA
- $29 an hour
- Part-time
- Bilingual
- 18 years or older
- Basic math
- Paid parental leave
- AD&D insurance
8d
Experience Associate Manager
T-Mobile USA, Inc. —Portsmouth, VA
- $28.85 - $48.04 an hour
- Full-time
- 18 years or older
- Management
- Research
- Paid parental leave
- AD&D insurance
Inbound Operations Team Leader
Target —Norfolk, VA
- $21.50 - $23.50 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
8d
T Mobile Authorized Retailer Sales Associate (Ghent)
Luna Wireless, An Authorized T-Mobile Retailer (Northeast) —Norfolk, VA
- Part-time
- Bilingual
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Sales Associate
Madewell —Virginia Beach, VA
- Part-time
- 18 years or older
- Sales
- Entry level
- 401(k) matching
Backstage Captain, Lynnhaven Mall - Full Time
Macy’s —Virginia Beach, VA
- $16.50 - $26.76 an hour
- Weekends as needed
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid holidays
13d
Wireless Retail Sales Associate - W1688
OSL Retail Services Inc —Virginia Beach, VA
- $16 - $30 an hour
- Full-time
- Merchandising
- Communication skills
- Entry level
- 401(k)
- Referral program
Wireless Retail Sales Associate - W4623
OSL Retail Services Inc —Newport News, VA
- $16 - $30 an hour
- Full-time
- Merchandising
- Communication skills
- Entry level
- 401(k)
- Referral program
Store Manager
Express —Virginia Beach, VA
- Email
- Merchandising
- Mid-level
- 3 years
T Mobile Authorized Retailer Sales Associate (Kempsville)
Luna Wireless, An Authorized T-Mobile Retailer (Northeast) —Virginia Beach, VA
- Part-time
- Bilingual
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Store Manager Blufox Mobile- Portsmouth
Blufox Mobile —Portsmouth, VA
- $65,000 - $85,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply
Wireless Retail Sales Associate - W5253
OSL Retail Services Inc —Chesapeake, VA
- $16 - $30 an hour
- Full-time
- Merchandising
- Communication skills
- Entry level
- 401(k)
- Referral program
1d
T Mobile Authorized Retailer Sales Associate
Luna Wireless, An Authorized T-Mobile Retailer (Northeast) —Hampton, VA
- Part-time
- 18 years or older
- Spanish
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Wireless Retail Sales Associate - W3265
OSL Retail Services Inc —Yorktown, VA
- $15 - $30 an hour
- Full-time
- Merchandising
- Communication skills
- Entry level
- 401(k)
- Referral program
T Mobile Authorized Retailer Sales Associate (Newport News)
Luna Wireless, An Authorized T-Mobile Retailer (Northeast) —Newport News, VA
- Part-time
- Bilingual
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
T Mobile Authorized Retailer Sales Associate (Suffolk)
Luna Wireless, An Authorized T-Mobile Retailer (Northeast) —Suffolk, VA
- Part-time
- Bilingual
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
T Mobile Authorized Retailer Store Manager (Newport News)
Luna Wireless, An Authorized T-Mobile Retailer (Northeast) —Newport News, VA
- $40,000 - $90,000 a year
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Wireless Retail Sales Associate - W3216
OSL Retail Services Inc —Virginia Beach, VA
- $16 - $30 an hour
- Full-time
- Merchandising
- Communication skills
- Entry level
- 401(k)
- Referral program
1d

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Sr Mobile Expert

T-Mobile USA, Inc. -
Virginia Beach, VA

Apply Now

Job Details

Part-time
$29 an hour

Benefits

Paid parental leave
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Family leave
Parental leave
Vision insurance
Life insurance
Childcare
Pet insurance

Qualifications

Retail customer service procedures
Customer communication
High school diploma or GED
Retail store experience
Retail math

Full Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.

Job Responsibilities:

Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.

Education and Work Experience:

High School Diploma/GED (Required)
Retail: 12+ mos. Neighborhood Mobile Expert Preferred
Care: Elite Expert, Account Care Preferred
Care: Elite Expert, Technical Care Preferred

Knowledge, Skills and Abilities:

Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required)
Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required)
Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required)
Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required)
Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required)
Success in resolving sales and customer service pain points. (Preferred)
Consistently performs above company average in sales metrics. (Preferred)
Demonstrated system and tool knowledge with the ability and aptitude to learn new skills. (Preferred)
Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor. (Preferred)
Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously. (Preferred)
Passionate about people, teams, and our Un-carrier values. (Preferred)
Pass certification and quarterly re-certification process. (Required)

Licenses and Certifications:

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $29.00

Annualized Incentive Target: $7,200

Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Apply Now

Refine Your Search

mobile expert jobs in norfolk, va

Sr Mobile Expert

Retail Support Specialist

Sr Mobile Expert, Bilingual Preferred

Experience Associate Manager

Inbound Operations Team Leader

T Mobile Authorized Retailer Sales Associate (Ghent)

Sales Associate

Backstage Captain, Lynnhaven Mall - Full Time

Wireless Retail Sales Associate - W1688

Wireless Retail Sales Associate - W4623

Store Manager

T Mobile Authorized Retailer Sales Associate (Kempsville)

Store Manager Blufox Mobile- Portsmouth

Wireless Retail Sales Associate - W5253

T Mobile Authorized Retailer Sales Associate

Wireless Retail Sales Associate - W3265

T Mobile Authorized Retailer Sales Associate (Newport News)

T Mobile Authorized Retailer Sales Associate (Suffolk)

T Mobile Authorized Retailer Store Manager (Newport News)

Wireless Retail Sales Associate - W3216

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