Top 817 Program manager 4 Jobs in Norfolk, Va

Client Success Manager
Paradigm, Inc. —Virginia Beach, VA
- $65,000 - $90,000 a year
- Full-time
- Background check
- 7 years
- Criminal background check
- Health savings account
- Paid holidays
Quick Apply
Program Manager
Booz Allen Hamilton —Norfolk, VA
- $99,000 - $225,000 a year
- Full-time
- 7 years
- Office
- Master's degree
- Disability insurance
- Health insurance
6d
Program/Project Manager - USCG - REMOTE
Solutions Through Innovative Technologies, Inc —Norfolk, VA
- Full-time
- Remote
- Background check
- 3 years
- Supervising experience
- Paid holidays
- Disability insurance
Psychology Program Manager - Vet Center Director
US Veterans Health Administration —Virginia Beach, VA
- $152,068 - $197,695 a year
- Weekends as needed
- Background check
- Doctoral degree
- Writing skills
- Paid parental leave
- Paid holidays
5d
Dental Hygienist
Absolute Dental Care —Virginia Beach, VA
- $45 - $63 an hour
- Full-time
- CPR Certification
- Dental office
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
Physical Therapist (PT)
Powerback Rehabilitation —Newport News, VA
- $43 - $50 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
Registered Nurse (RN) Case Manager- (Hospice)
Westminster-Canterbury on Chesapeake Bay —Virginia Beach, VA
- $40 - $43 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Disability insurance
Quick Apply
10d
Staff Pharmacist – Hampton, VA | 4 Pharmacists On Staff | Strong Overlap + Every 3rd Weekend
CVS —Hampton, VA
- $69 - $79 an hour
- Full-time
- Background check
- Customer service
- Bachelor of Science
Quick Apply
Dental Hygienist
Bells Mill Dental Care —Chesapeake, VA
- $47.45 - $62.00 an hour
- Full-time
- CPR Certification
- Dental office
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
Anti-Trafficking/Sexual Assault Case Manager
Samaritan House —Virginia Beach, VA
- $41,500.00 - $44,391.04 a year
- Online Application
- Background check
- Public speaking
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
7d
Occupational Therapy Assistant (COTA)
Powerback Rehabilitation —Norfolk, VA
- $28 - $36 an hour
- Full-time
- Children
- Entry level
- Relocation assistance
- Health insurance
Direct Support Professional 2
ST MARYS HOME —Norfolk, VA
- $17.00 - $19.89 an hour
- Part-time
- Classroom
- Clean driving record
- Ability to walk for extended periods
- Continuing education credits
Quick Apply
ENGINEER CONSTRUCTION 4
HII —Newport News, VA
- $108,000 - $136,000 a year
- Full-time
- Construction site
- Engineering
- 3 years
- Health insurance
- Dental insurance
5d
Dental Hygienist
Chesapeake Center for Complete Dentistry —Chesapeake, VA
- $47.45 - $63.00 an hour
- Full-time
- CPR Certification
- Dental office
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
4d
Traveling Construction Materials Technician
Terracon Consultants, Inc. —Virginia Beach, VA
- $23.50 - $32.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Construction site
- Travel reimbursement
- Paid holidays
Quick Apply
Automotive Finance Manager
Ironclad Harley-Davidson —Norfolk, VA
- $140,000 - $200,000 a year
- Weekends as needed
- Dealership
- Mid-level
- In-person
- Paid training
- Disability insurance
Quick Apply
Occupational Therapy Assistant (COTA)
Powerback Rehabilitation —Chesapeake, VA
- $28 - $31 an hour
- Full-time
- Children
- Entry level
- Relocation assistance
- Health insurance
Physical Therapist
Powerback Rehabilitation —Yorktown, VA
- $43 - $50 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
Primary Care Physician
ChenMed —Norfolk, VA
- $214,700 - $306,714 a year
- Full-time
- Medicine
- Surgery
- Writing skills
- Opportunities for advancement
Automotive Technician - MOPAR
Hall Automotive —Virginia Beach, VA
- $25 - $45 an hour
- Full-time
- ASE Certification
- Dealership
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
5d

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Client Success Manager

Paradigm, Inc. -
Virginia Beach, VA

Quick Apply

Job Details

Full-time
$65,000 - $90,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Optimizing workflow processes
Record keeping
Managing customer accounts
Customer relationship building
Team leadership
Account development
Microsoft Dynamics 365
Managing clients in a customer support role
Attention to detail
Requirements analysis
Mentoring
Documentation Handling
Account management
Process management
Stakeholder relationship building

Full Job Description

At Paradigm, we help colleges and universities issue and protect academic credentials through trusted paper and digital solutions that support registrar teams and improve the student and graduate experience.

We are seeking a senior-level Client Success Manager to support complex client relationships, lead advanced onboarding efforts, and help our higher education clients get the most value from Paradigm’s products and services. In this role, you’ll work closely with clients, internal teams, and Client Relations leadership to identify risks early, strengthen client engagement, and improve the processes that support long-term client success.

This position is ideal for someone with deep experience in client success, account management, onboarding or client relations who enjoys solving complex problems, building trusted relationships, mentoring others, and improving how teams deliver unrivaled service and an unequaled experience of excellence.

Duties and Accountabilities

Own assigned complex client relationships that require senior-level client success support.
Develop client success plans, stakeholder maps, health action plans, and engagement strategies.
Lead strategic check-ins, calibrations, or business reviews based on client needs, account segment, and risk profile.
Monitor client health indicators, renewal signals, escalation history, and account activity to identify risk early.
Create clear client recovery plans with defined owners, next steps, timelines, and escalation paths.
Partner with Client Relations leadership on recurring service issues, systemic client risks, and recovery strategies.
Lead complex onboarding initiatives, including product expansion onboarding and client change onboarding.
Create, maintain, and improve onboarding playbooks, milestone templates, documentation, and best practices.
Mentor junior and mid-level client account managers on onboarding execution, communication cadence, quality standards, and blocker management.
Serve as a senior escalation point for onboarding challenges within approved operational guidelines.
Support expansion opportunities by clarifying client’s needs, documenting requirements, and validating operational feasibility.
Partner with strategic account leadership on VIP, strategic, or commercially sensitive opportunities.
Help clients understand approved product roadmap messaging and relevant product direction.
Capture feedback, product requests, and operational pain points for review by Product and leadership teams.
Support process improvement across Client Relations, including health scoring, renewal forecasting, escalation workflows, onboarding standards, and client communication templates.
Other duties as assigned.

Requirements

Minimum 7+ years’ progressive experience in client success, account management, or client relations roles. Including 3 years of managing complex enterprise or strategic accounts and demonstrated experience mentoring junior team members and leading process improvement initiatives.
Proven ability to manage complex, multi-stage client initiatives.
Experience handling sensitive client situations with professionalism and sound judgment.
Strong communication, documentation, and relationship management skills.
Strong strategic thinking, discretion, accountability, and attention to detail.
Ability to mentor team members and contribute to shared best practices.
Experience in Microsoft Dynamics 365 CRM (Client Record Management) or similar CRM software.

Compensation and Benefits

This position offers target total cash compensation of $65,000 to $90,000, structured with an approximate 90/10 mix of base salary and variable incentive. The role is primarily salary-based to reflect its core focus on client success, retention, onboarding, and ongoing account support. The variable component is tied to defined upsell revenue goals and rewards thoughtful identification of expansion opportunities that align with client needs and long-term account success.
Medical, dental and vision insurance based upon length of service qualifications.
Retirement plan with company matching based upon length of service qualifications.
Paid sick- and annual-leave based upon length of service qualifications.
Paid holidays.

Additional Information and Signature

For over 35 years, Paradigm, Inc. has proven to be a unique, successful, and dynamic company with a reputation of being the best in our industry. A positive attitude, proven work ethic and a desire to learn and surpass expectations are what you will find in our current employees. We seek hard workers with dependable transportation who possess the same ambition, attitude, integrities, desire, and required skills to join our team.

Simply stated, we want you to be successful: we therefore make every effort to quantify a candidate’s suitability before an offer of employment is extended. Hence, interviewing at Paradigm is a multi-stage process.

Prior to the start of employment, successful candidates must pass a drug or illegal substance screening and are subject to a national criminal background check. Your cooperation and full disclosure during these evaluations are strongly recommended.

Pay: $65,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) 4% Match
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

client account management: 7 years (Required)
managing enterprise or strategic accounts: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

program manager 4 jobs in norfolk, va

Client Success Manager

Program Manager

Program/Project Manager - USCG - REMOTE

Psychology Program Manager - Vet Center Director

Dental Hygienist

Physical Therapist (PT)

Registered Nurse (RN) Case Manager- (Hospice)

Staff Pharmacist – Hampton, VA | 4 Pharmacists On Staff | Strong Overlap + Every 3rd Weekend

Dental Hygienist

Anti-Trafficking/Sexual Assault Case Manager

Occupational Therapy Assistant (COTA)

Direct Support Professional 2

ENGINEER CONSTRUCTION 4

Dental Hygienist

Traveling Construction Materials Technician

Automotive Finance Manager

Occupational Therapy Assistant (COTA)

Physical Therapist

Primary Care Physician

Automotive Technician - MOPAR

I want to receive the latest job alert for program manager 4 in norfolk, va

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