Top 33 Supervisor ops training Jobs in Norfolk, Va

Customer Service Ops Liaison
Hampton Roads Transit —Norfolk, VA
- $19.91 - $24.88 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
Front Desk Manager
Rivers Casino Portsmouth —Portsmouth, VA
- $70,000 a year
- Weekends as needed
- Sales
- 5 years
- Computer literacy
Quick Apply
4d
Patrol Security Branch Supervisor
Signal of Hampton Roads —Virginia Beach, VA
- $19 an hour
- Weekends as needed
- Background check
- Clean driving record
- Writing skills
- Paid training
- Tuition reimbursement
Quick Apply
13d
Ops Analyst Workforce Management
Dollar Tree —Chesapeake, VA
- $70,000 - $80,000 a year
- Full-time
- System design
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
Operations Supervisor- The Dome by Rutter Mills
Live Nation —Virginia Beach, VA
- Part-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Adoption assistance
Fall 2026 Co-op
Kokosing Inc —Chesapeake, VA
- Full-time
- Construction site
- Residential
- Construction experience
- Mileage reimbursement
Quick Apply
7d
Breakfast Manager
Wendy's —Norfolk, VA
- Full-time
- 18 years or older
- ServSafe
- High school diploma or GED
- Paid training
Quick Apply
Shift Manager
Wendy's —Norfolk, VA
- Full-time
- 18 years or older
- ServSafe
- High school diploma or GED
- Paid training
Quick Apply
Construction Project Manager
JF Petroleum Group —Norfolk, VA
- $33 - $44 an hour
- Full-time
- Clean driving record
- Construction site
- Customer service
- Paid training
- Paid holidays
Quick Apply
NEXWDC Senior Military Analyst / Instructor - Academics
Prevailance, Inc. —Virginia Beach, VA
- $84,000 - $94,000 a year
- Full-time
- Writing skills
- 11+ years
- Research
- AD&D insurance
- Paid holidays
Quick Apply
Project Manager
Hoffman & Hoffman Inc —Chesapeake, VA
- $65,000 - $90,000 a year
- Construction site
- Mid-level
- Travel
- Dental insurance
- 401(k)
Quick Apply
RxO - Associate Technician (1st Shift)
Essilor and Subsidiaries —Virginia Beach, VA
- $12.77 an hour
- Full-time
- High school diploma or GED
- Mentoring
- Organizational skills
- Health insurance
- Paid time off
Resident Care Director - Chesapeake VA
Chestnut Hill —Chesapeake, VA
- On call
- Nursing
- RN License
- Customer service
Quick Apply
Part Time Assistant Manager / Sales Lead
Foot Locker —Newport News, VA
- $17.02 an hour
- Part-time
- Mid-level
- Retail management
- Leadership
- Employee discount
- Opportunities for advancement

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Front Office Manager
COMMONWEALTH LODGING MANAGEMENT LLC —Norfolk, VA
Lead, train, schedule, and develop Front Office staff. Oversee reservations, forecasting, budgeting, and inventory. Knowledge of the local area.
$55,000 - $57,000 a year
Quick Apply
18h
Front Desk Manager
Rivers Casino Portsmouth —Portsmouth, VA
Must be able to constantly and accurately communicate effectively and politely in spoken English with Team Members and guests to answer questions, provide…
$70,000 a year
Quick Apply
4d

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In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree.
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Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met.
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Customer Service Ops Liaison

Hampton Roads Transit -
Norfolk, VA

Apply Now

Job Details

Full-time
$19.91 - $24.88 an hour

Qualifications

Route planning software
Computer operation
Phone communication
High school diploma or GED
Driver's License
Desktop applications
Data entry
Mailchimp
Telephone systems
Public relations
Productivity software
Office experience
Office record organization

Full Job Description

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Hourly Wage: $19.91 - $24.88

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

Serves as liaison with dispatch in Operations regarding service changes in bus, rail and ferry operations.
Maintains situational awareness. Monitors weather, traffic, and other impacts on transit operations and customers.
Uses CAD/AVL system to monitor vehicle activity and provide transit status (route, schedule, and tracking information) to management team and division personnel.
Uses CAS bulletin board to publish information updates for management team and division personnel.
Uses route-schedule list and bus stop list to provide route, schedule and bus stop information.
Uses website tools to provide trip planning assistance and inform customers on delays and cancellations.
Responds to customer telephone inquiries on routes, schedules, fares, and other HRT services with complete information and recommendations on HRT services to meet customers' needs.
Prepares customer alerts and notifications using a variety of means including email, text, websites, passenger information displays, mobile fare payment applications, and CAD/AVL.
Respond to customer complaints and inquiries.
Provides excellent customer service to internal and external customers while handling calls related to customer service department functions.
Manages records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
Responds to serious incidents, crises, and emergencies in accordance with established policies and procedures.
Complies with HRT policies.
Supports special events as directed.
Performs other duties as required.

Required Knowledge, Abilities and Skills essential to Job Functions:

Possess excellent communication skills, people skills and a clear, pleasant telephone voice; knowledge of customer service and public relations techniques, principles and practices; general knowledge of the Hampton Roads area; able to deal effectively with the public; ability to understand and follow written and oral directions; able to keep simple records; ability to operate standard office equipment. Must be detailed oriented, good organizational and follow- up skills. Patience and flexibility to work with challenges and change. Knowledgeable of Microsoft suite. Ability to multi-task, good decision-making skills, work under time constraints. Knowledge of CAS system, ACS and knowledge of HRT routes/time points. Ability to work weekends, nights, holidays if needed.

Required Software Knowledge and Skills essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications:

Microsoft Office

CAD-AVL

Mobile Fare Payment

Call Management System

Interactive Voice Response System

Passenger Information Displays

MailChimp

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.

Training and/or Education:

A high school diploma or GED certificate.

Required Experience:

One year of providing quality customer service to include general office experience and data entry.

Licenses or Certificates:

Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).

Special Requirements

Must be able to read, write; must successfully demonstrate knowledge of office and telephone protocol and ability to read and interpret schedules, media releases, etc. Ability to deal with customers in an efficient polite manner. Must have excellent computer skills. This position is classified as essential personnel.

FLSA Status:

Non-Exempt

Physical Demands:

Work requires extensive operation of a keyboard device and use of telephone. Must be able to lift up to 25 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Unusual Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime.

Non-Exempt

HRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview, contact HRT Human Resources at (757) 222-6000 or email [email protected].

Apply Now

Refine Your Search

supervisor ops training jobs in norfolk, va

Customer Service Ops Liaison

Front Desk Manager

Patrol Security Branch Supervisor

Ops Analyst Workforce Management

Operations Supervisor- The Dome by Rutter Mills

Fall 2026 Co-op

Breakfast Manager

Shift Manager

Construction Project Manager

NEXWDC Senior Military Analyst / Instructor - Academics

Project Manager

RxO - Associate Technician (1st Shift)

Resident Care Director - Chesapeake VA

Part Time Assistant Manager / Sales Lead

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