Top 211 Customer specialist Jobs in Norfolk Ne

Registration Specialist
Faith Regional Health Services —Norfolk, NE
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Unit Support Specialist
Faith Regional Health Services —Norfolk, NE
- 12 hour shift
- Hospital
- English
- High school diploma or GED
7d
School Psychologist in Norfolk, NE
Soliant —Norfolk, NE
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
Quick Apply
5d
School Psychologist - Norfolk, NE
ProCare Therapy —Norfolk, NE
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
Quick Apply
9d
Nurse Practitioner
ComplexCare Solutions —Madison County, NE
- $2,400 - $10,000 a month
- PRN
- Bilingual
- CPR Certification
- RN License
- Health insurance
- 401(k)
Quick Apply
7d
School Psychologist in Norfolk, NE
Sunbelt Staffing —Norfolk, NE
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Quick Apply
9d
Petroleum Systems Tester II
Seneca Companies, Inc. —Nebraska
- $24 - $28 an hour
- Full-time
- CDL B
- Background check
- Hazmat Endorsement
- Wellness program
- Fuel card
Quick Apply
Medical Records Specialist
St. Joseph Rehabilitation and Care Center —Norfolk, NE
- $17 - $19 an hour
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
3h
Client Service Specialist
Integrity Marketing Group —Norfolk, NE
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
3h
Technical Support Specialist (2nd and 3rd shift)
ALLO Communications LLC —Norfolk, NE
- $19 - $21 an hour
- Full-time
- Hybrid work
- Hospitality
- Computer literacy
- No high school diploma
- Health savings account
- Health insurance
Quick Apply
Support Specialist-General Surgery-Faith Health
Faith Regional Health Services —Norfolk, NE
- Weekends as needed
- Surgery
- English
- High school diploma or GED
Fresh Sales Sr Specialist
Associated Wholesale Grocers —Norfolk, NE
- Full-time
- Marketing
- Writing skills
- Mid-level
Loan Processing Specialist
First Nebraska Bank —Stanton, NE
- Full-time
- Customer service
- Office
- High school diploma or GED
Quick Apply
Retail Service Specialist
O'Reilly Automotive Stores —Norfolk, NE
- Full-time
- ASE Certification
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
12h
NE Tobacco Compliance Underage Purchaser
CES, LLC —Norfolk, NE
- $17.75 - $24.70 an hour
- Weekends as needed
- Background check
- 18 years or older
- High school
- Flexible schedule
Quick Apply
Client Specialist
Highstreet Insurance & Financial Services, Great Plains —Pierce, NE
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Parts Specialist
O'Reilly Automotive Stores —Norfolk, NE
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Benefits Representative
AMBA —Norfolk, NE
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Retirement plan
Fundraising Specialist
The Well NE —Norfolk, NE
- $45,510 - $62,500 a year
- Full-time
- Sales
- Customer service
- Mid-level
Quick Apply
Account Development Specialist
AMBA —Norfolk, NE
- $17 an hour
- Full-time
- Spanish
- Communication skills
- Entry level
- Health insurance
- Dental insurance

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Registration Specialist

Faith Regional Health Services -
Norfolk, NE

Apply Now

Job Details

Full-time

Qualifications

Foreign language proficiency
Health insurance authorizations
In-person patient registration
Managing customer accounts
Health insurance co-pays
Microsoft Excel
Microsoft Outlook
Electronic health records (EHR) management
Account maintenance
Patient demographics
Cash drawer securing
Scanning
Personal protective equipment (PPE) adherence
High school diploma or GED
Clinical data entry
Patient billing
Document imaging
Data collection
Handling account queries
Handling patient inquiries
Phone call management
Clinical confidentiality policies
Documentation Handling
Managing patient records
Entry level

Full Job Description

Work Status Details : Full Time | 72.00 Hours Every Two Weeks
Exempt from Overtime : Non-Exempt
Shift Details : 6:30pm to 7am Wed, Thurs., Fri.
Department : Registration | Reports To: Manager-Registration

The mission of Faith Health is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Summary:

Registration Specialists provide superb customer service to patients by managing the patient flow, providing information to family members and visitors, and ensuring accurate collection of patient demographic and insurance information. This position will provide educational literature to patients, obtain required signatures, and request upfront payment for services based on estimated patient responsibility. Ensure patients are directed to the appropriate departments.

The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Responsibilities:

Essential Job Duties and Responsibilities:

1. Gathers and accurately enters patient demographic and insurance information into the hospital’s Electronic Health Record (EHR), obtain signatures on required documentation such as treatment consent forms, ABN’s, financial responsibility letters, etc.

2. Thorough understanding of health insurance coordination of benefits and the importance of prior authorizations. Completes follow-up calls with insurance companies, doctors, and other departments as needed to ensure accurate patient registration. Contact patients after services are rendered to obtain any missing information.

3. Ensure patient identification, insurance cards, forms, and other critical documents are scanned and accurately indexed into the EHR. Ensure the correct data is entered into the EHR by verifying from the patient documentation. Place detailed notes on patient accounts for all activities.

4. Maintain current knowledge of the EHR by attending regular training classes, reading training documentation in a timely manner, and attending monthly team meetings.

5. Understand patient status in order to accurately assign a patient to inpatient, observation, ambulatory, or CDU rooms, coordinating this directly with the nursing supervisor or other nursing staff.

6. Use clear language to education patients and families about Conditions of Admissions, Patient Rights and Responsibilities, Notice of Privacy, Important Message from Medicare/Tricare, Notice of Admission Status, Patient Inquiry Release form, and all other applicable forms. Offers patient/family hospital literature explaining these forms. Maintains a high level of patient confidentiality at all times. Both within the facility as well as outside the facility.

7. Utilizes appropriate protective apparel and devices when performing admitting duties in the patient's room or the Emergency Department. Knows the protocol following a blood/body fluid exposure incident.

8. Create estimates for services to patients and prospective patients. Discuss payment options with patients and request the estimate patient out-of-pocket cost prior to the service. Ensure accurate cash handling and balance a cash drawer on a daily basis.

9. Provide excellent customer services including answering phones, directing patients to their destination, answering basic account questions, and maintaining a clean and inviting environment. Be professional and courteous.

Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

EDUCATION:

GED or High School Diploma preferred.

Previous Experience Requirements:

EXPERIENCE:

One year of customer service experience preferred.

Skills/Knowledge Requirements:

SKILLS:

Language Skills – Ability to read, write, speak, and understand the English language required.
Language Skills – Ability to read, write, speak, and understand the Spanish language preferred.
Microsoft Word, Excel, and Outlook skills and knowledge preferred.

Faith Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Apply Now

Refine Your Search

customer specialist jobs in norfolk ne

Registration Specialist

Unit Support Specialist

School Psychologist in Norfolk, NE

School Psychologist - Norfolk, NE

Nurse Practitioner

School Psychologist in Norfolk, NE

Petroleum Systems Tester II

Medical Records Specialist

Client Service Specialist

Technical Support Specialist (2nd and 3rd shift)

Support Specialist-General Surgery-Faith Health

Fresh Sales Sr Specialist

Loan Processing Specialist

Retail Service Specialist

NE Tobacco Compliance Underage Purchaser

Client Specialist

Parts Specialist

Benefits Representative

Fundraising Specialist

Account Development Specialist

I want to receive the latest job alert for customer specialist in norfolk ne

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