Top 144 It help desk Jobs in Norfolk Va

Desktop Support Technician
Leidos —Norfolk, VA
- $24 - $27 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
SMIT Service Desk RDM Tier 2 Technician
Leidos —Norfolk, VA
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
IT Help Desk
RQ Construction —Virginia Beach, VA
- $29 - $35 an hour
- Full-time
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Technical Support Specialist - Hybrid
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Entry level
- 403(b) matching
- Paid parental leave
Quick Apply
8d
IT Support
Ocean Breeze Waterpark —Virginia Beach, VA
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply
12d
Help Desk Support Tech
Western Branch Diesel —Portsmouth, VA
- Full-time
- Background check
- Pass drug screening
- English
- Paid training
- Health savings account
Quick Apply
Cyber/IT System Desktop Customer Support
Decision Technologies —Virginia Beach, VA
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Travel
- Leadership
- AD&D insurance
- Health insurance
Computer Technician
SEACORP —Norfolk, VA
- Holidays
- Laboratory
- Word processing
- Office
- AD&D insurance
- Paid holidays
IT Support Technician
BMZ USA, INC —Virginia Beach, VA
- Monday to Friday
- Bilingual
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Engineer, IT Support
Harbor Group Management Company —Norfolk, VA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Commuter assistance
- Paid parental leave
Quick Apply
12d
Information Systems Desktop Technician
Portsmouth Redevelopment & Housing Authority —Portsmouth, VA
- $50,000 - $55,000 a year
- Part-time
- Computer Science
- Computer literacy
- Office
Quick Apply
IT Support Technician
Emprise Corporation —Chesapeake, VA
- Full-time
- Computer science
- Computer Science
- Research
12d
Help Desk Technician / Tier III Support
PEOPLE TECHNOLOGY AND PROCESSES LLC —Norfolk, VA
- Full-time
- Mid-level
Quick Apply
Tier 1 Technical Support Specialist
Applied Sciences & Information Systems, Inc. —Virginia Beach, VA
- $18.50 - $23.50 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
IT Technician
Hampton University —Hampton, VA
- $40,000 - $42,000 a year
- Full-time
- Computer Science
- Windows
- University
- Disability insurance
- Dental insurance
Information Technology Specialist
Phoenix Group of Virginia, Inc. —Chesapeake, VA
- $42,000 - $84,000 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)
STRATASCORP —Hampton Roads, VA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
School Technology Specialist
Hampton City Schools —Hampton, VA
- $22.00 - $36.55 an hour
- Urgently hiring
- School experience
- Clean driving record
- Computer literacy
2d
IT CUSTOMER SERVICE SUPPORT SPECIALIST
VSolvit —Norfolk, VA
- $28,000 - $38,000 a year
- Mid-level
- Office
- Residential
- Health savings account
- Disability insurance
Quick Apply
IT - Bench/Field Service Technician (Entry/Mid-Level)
TSO IT LLC —Virginia Beach, VA
- $20 - $25 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
2d

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Desktop Support Technician

Leidos -
Norfolk, VA

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Job Details

Full-time
$24 - $27 an hour

Qualifications

Customer communication
Network troubleshooting
Cable testers
IT operations
Windows
Fastening tools
High school diploma or GED
Wrenches
Driving
Customer support ticket management
DoD 8570
IAT
IAT Level II
Telecommunications testing equipment
Ticketing system technical support
Optical Time-Domain Reflectometer (OTDR)
Equipment racks mounting

Full Job Description

Description

More About the Role:
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norfolk, VA as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.

The work location for this position will be at a government site and will require the ability to:

Must be able to lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders.
Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.
Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.
Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer).
Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot issues; valid state license required.

What You'll Get to Do:

Manage the resolution of customer tickets according to established Service Level Requirements (SLRs).
Ensure proper ticket-handling according to guidelines set in place.
Properly troubleshoot and resolve user computer issues including hardware and software-related concerns.
Ensure customer related tasks are completed within the timeline set.
Troubleshoot and resolve local and networked Multi-Function Devices, printers, and other hardware components.
Assist other technicians in resolving complex issues.

You'll Bring These Qualifications:

Must be a US Citizen and possess a DoD Secret Clearance.
HS diploma with 4+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience.
Valid DoD 8570 IAT Level II: Security+ or higher Certification.
Must demonstrated expertise in IT Enterprise Operations.
Experience with Microsoft Windows OS, version 11.
Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software.
Basic network troubleshooting skills.
Excellent customer service skills.
Excellent oral and written communication skills.

These Qualifications Would be Nice to Have:

Organized and detail-oriented.
Strong leadership skills.
Self-motivated/ self-directing.
Strong collaboration, prioritization, and adaptability skills required. Relationship building.
Ability to manage and prioritize own work, and that of their team.
Independent decision making.
Analytical thinking; thinking out of the box.
Ability to effectively communicate with all organizational levels (SME to Senior Management).
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.).

Pay Range: $24.00 - $27.00/hourly rate.

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

June 10, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

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it help desk jobs in norfolk va

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