Top 124 Patient representative Jobs in Norfolk Va

Patient Services Representative - Ghent Station Medical Office Building
Bon Secours —Norfolk, VA
- $16.76 - $24.65 an hour
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Access Representative I
Sentara Hospitals —Norfolk, VA
- Full-time
- High school diploma or GED
- Typing
- Associate's degree
- 403(b) matching
- Paid parental leave
Quick Apply
14d
Patient Access Representative I, ED
Sentara Hospitals —Norfolk, VA
- Full-time
- High school diploma or GED
- ER
- Typing
- 403(b) matching
- Paid parental leave
Quick Apply
1d
Medical Receptionist - Patient Experience Specialist
Sono Bello —Norfolk, VA
- $15.00 - $18.90 an hour
- Email
- Basic math
- Microsoft Office
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
14d
Patient Care Specialist
Sentara Hospitals —Norfolk, VA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- 403(b) matching
- Paid parental leave
Quick Apply
Associate Specialist, Patient Access
Ensemble RCM LLC —Virginia Beach, VA
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
6d
Patient Care Representative
Sentara Hospitals —Newport News, VA
- Full-time
- Internal Medicine
- High school diploma or GED
- Entry level
- 403(b) matching
- Paid parental leave
Quick Apply
Patient Service Representative
Patient First —Hampton, VA
- 18 years or older
- Ability to walk for extended periods
- Maintenance
Customer Service-Medical Billing Department
Bayview Physicians Group —Chesapeake, VA
- $15.50 - $27.00 an hour
- Full-time
- Computer literacy
- Medical office experience
- Organizational skills
- On-the-job training
Quick Apply
12d
Patient Benefits Representative
Virginia Oncology Associates —Hampton, VA
- $22.55 - $26.51 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Mid-level
- 401(k)
Patient Care Specialist
Sentara Urgent Care —Virginia Beach, VA
- Rotating shift
- Urgent Care
- Mid-level
- 3 years
- 403(b) matching
- Paid parental leave
Quick Apply
Patient Services Coordinator
Virginia Oncology Associates —Chesapeake, VA
- $17.10 - $21.05 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- 401(k)
Front Desk Patient Services Representative
Master Center for Addiction Medicine —Virginia Beach, VA
- From $18 an hour
- Full-time
- Addiction Medicine
- Clinic
- 1 year
Quick Apply
Customer Service - Work at Home
ibex Limited —Hampton, VA
- Remote
- Entry level
- Paid training
- Health insurance
Office Clerk
Chesapeake Regional Medical Center —Chesapeake, VA
- Hospital
- Customer service
- Office
- Flexible schedule
Quick Apply
Patient Access Coordinator
CCRM Fertility —Virginia Beach, VA
- $19 - $22 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
- Commuter assistance
- Health savings account
Quick Apply
Patient Service Representative
Forefront Dermatology —Suffolk, VA
- Urgently hiring
- Computer literacy
- High school diploma or GED
- Clinic
- Profit sharing
- Health savings account
Customer Service Representative I (Part-Time)
Sentara Hospitals —Virginia Beach, VA
- Part-time
- Remote
- High school diploma or GED
- Travel
- Epic
- 403(b) matching
- Paid parental leave
Quick Apply
13d
Patient Access Associate Specialist
Ensemble RCM LLC —Portsmouth, VA
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
2d
Guest Relations Rep
Sentara Hospitals —Norfolk, VA
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- 403(b) matching
- Paid parental leave
Quick Apply

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Patient Services Representative - Ghent Station Medical Office Building

Bon Secours -
Norfolk, VA

Apply Now

Job Details

$16.76 - $24.65 an hour

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
403(b)
Life insurance
Referral program
Prescription drug insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Services Representative (PSR) - Ghent Station Medical Office Building

Job Summary:

The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.

Essential Functions:

Serves as the primary point of contact between patients and physician practices
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
Processes patients in practice as they present for their appointments.
Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately
Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.
Records time indicators for lobby wait times.
Calculates patient liabilities and actively collects and processes patient payments.
Reconciles cash drawer at the close of the day.
Performs charge entry for external services (i.e. nursing homes) as necessary.
Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.
Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).
Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice
Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy
Verifies RX benefits in electronic health record, per protocol
Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

High School Diploma or GED (required)

Licensure/Certification:

None

Experience:

Prior experience in patient registration/healthcare (preferred)

Range:

Minimum: $16.76

Maximum: $24.65

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]

Apply Now

Refine Your Search

patient representative jobs in norfolk va

Patient Services Representative - Ghent Station Medical Office Building

Patient Access Representative I

Patient Access Representative I, ED

Medical Receptionist - Patient Experience Specialist

Patient Care Specialist

Associate Specialist, Patient Access

Patient Care Representative

Patient Service Representative

Customer Service-Medical Billing Department

Patient Benefits Representative

Patient Care Specialist

Patient Services Coordinator

Front Desk Patient Services Representative

Customer Service - Work at Home

Office Clerk

Patient Access Coordinator

Patient Service Representative

Customer Service Representative I (Part-Time)

Patient Access Associate Specialist

Guest Relations Rep

I want to receive the latest job alert for patient representative in norfolk va

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