Top 51 Customer support representative Jobs in Normal, Il

Warehouse Office Clerk
Southshore Enterprises, Inc. —Normal, IL
- $20 an hour
- Overtime
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Warehouse Office Clerk
Southshore Enterprises, Inc. —Bloomington, IL
- $20 an hour
- Overtime
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Warehouse Supervisor/Team Lead
Southshore Enterprises, Inc. —Normal, IL
- From $22 an hour
- 8 hour shift
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Route Service Representative - UniFirst
UniFirst —Normal, IL
- $900 a week
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
2d
Customer Service Representative
Custom Air Company —Bloomington, IL
- $17 - $19 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
2d
Patient Services Representative-CWP Family Practice
Carle Health —Bloomington, IL
- $17.67 - $28.63 an hour
- Full-time
- Clinic
- US work authorization
- Computer skills
- Health insurance
Patient Services Representative- BMC Physical Therapy
Carle Health —Normal, IL
- $17.67 - $28.63 an hour
- Full-time
- Clinic
- US work authorization
- Experience equivalent to degree accepted
- Health insurance
8d
Customer Service Representative
One to One Health —Normal, IL
- $17 - $19 an hour
- Full-time
- Microsoft Word
- Writing skills
- English
- Health insurance
Quick Apply
Customer Service Representative
Custom Air Company —Goodfield, IL
- $17 - $19 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
2d
Route Service Manager - UniFirst
UniFirst —Normal, IL
- $65,000 - $85,000 a year
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Route Service Supervisor- UniFirst
UniFirst —Normal, IL
- $53,850.42 - $74,792.25 a year
- Full-time
- Sales
- Computer literacy
- DOT physical examination
- Profit sharing
- Health insurance
Patient Services Representative - Call Center - Bloomington, IL
DMSI —Bloomington, IL
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
7d
Patient Access Representative-BMC ED
Carle Health —Normal, IL
- $17.67 - $28.63 an hour
- Full-time
- US work authorization
- ER
- Entry level
- Health insurance
1d
Patient Access Representative- BMC ED
Carle Health —Normal, IL
- $17.67 - $28.63 an hour
- Full-time
- US work authorization
- ER
- Entry level
- Health insurance
1d
Farmers Insurance Customer Service Rep
Farmers Insurance - Carrie Joos Agency —Bloomington, IL
- $20 - $25 an hour
- Full-time
- 18 years or older
- 11+ years
- Office
- Health insurance
- Paid time off
Quick Apply
Digital Customer Retention Specialist
Weed Man Lawn Care —Bloomington, IL
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Paid time off
Quick Apply
Investment Planning Services Representative
State Farm —Bloomington, IL
- $49,000 - $53,000 a year
- Full-time
- Hybrid work
- Background check
- Research
- Mid-level
- Paid holidays
- Health insurance
8d
Customer Service Representative - PT (PRN)
Chestnut Health Systems —Bloomington, IL
- $16 - $17 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Driver's License
Quick Apply
Service Manager
Cintas —Normal, IL
- $68,000 - $90,422 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
6h
Store Support
Home Depot —Normal, IL
- $16 - $18 an hour
- Entry level
- Time management

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Warehouse Office Clerk

Southshore Enterprises, Inc. -
Normal, IL

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Health insurance
Dental insurance
Paid time off
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Clerical experience
Quality data entry
Customer data entry

Full Job Description

Southshore is an ISO 9001:2015 certified third-party logistics provider delivering cost effective integrated logistics and outsourcing supply chain solutions to businesses in Michigan, Indiana, Illinois, and Iowa. We are looking for a reliable and hard working candidate to join our office team in Normal, IL.

The Customer Service Representative (CSR / Clerk) plays a critical role in handling paperwork flow, completing data entry and providing excellent customer service within the RDC (regional distribution center). The CSR follows and adheres to Southshore Companies standard operating procedures to deliver best-in-class customer service while maintaining a high standard of operational excellence. The CSR is an empowered team member responsible for upholding the culture and values of the company.

Essential Duties and Responsibilities:

Manage the inbound and outbound shipments and receipt of all products, materials, and supplies. This includes, but is not limited to, auditing outbound shipments, verifying inventory counts, checking and entering data and updating and maintaining databases.
Compiles, sorts, and verifies accuracy of data to be entered.
Tracks, traces, and updates the status of incoming and outgoing shipments.
Engages with customers, vendors, drivers, and co-works with positive, professional and respectful communication.
Answer phones and respond to customer requests in a positive, professional, and respectful manner.
Assign inbound trucks to designated dock doors.
Setup, control and maintain all related files for customer stored materials.
Verify all received documents once materials have been received into all computer systems.
Manage the shipment and receipt of all products, materials, supplies.
Identify, research, and resolve customer issues using the proper computer operating systems.
Follow up with customer inquires not immediately resolved.
Complete call logs and reports.
Collaborates and communicates with logistics technicians / dispatchers, and others involved in the shipment and receipt of products.
Provides on-the-job training for new employees as required.
Recommends process improvements for growth of the company.
Provides additional backup support for shipping and receiving departments.
Performs cleanup of the office area at the end of the shift or as required.
Performs all duties in accordance with Southshore Companies safety manual.
Regular (punctual and dependable) attendance is an essential function of this job.
Other duties as assigned.

Education and/or Experience:

High School Diploma or GED preferred, or an equivalent combination of education and experience.
2 plus years of clerical office / customer service experience required; additional education may be substituted for years of work experience.
Prior SAP experience is a plus.
Inventory control experience preferred.

Knowledge, Skills, and/or Abilities:

Ability to read, write, count and perform basic math skills of addition, subtraction, multiplication, and division.
Required initiative and ability to work independently in a team setting.
Ability to talk, listen, understand, and follow directions.
Good written and verbal communication skills.
Bilingual is a highly preferred skills for this position.
Proficient with Microsoft Office (Work, Excel, Outlook, PowerPoint) products.
Computer skills are preferred including use of email and internet.
Proficient data entry skills are required.
Ability to set priorities and flexibly to reset priorities in a changing environment.
Ability to work in a fast-paced environment and meet productivity targets.
Ability to pay attention to details and accuracy in inventory control.
Good organizational skills.
ABility to meet deadlines.
Strong sense of time management.
Strong customer service skills.
Ability to work Monday - Friday plus overtime including some Saturdays as needed by the business (especially during peak season - January through April).

Work Environment & Physical Demands:

Occasionally required to lift and/or move up to 10 pounds.
Regularly required to talk and/or hear communicate with management, supervisors, employees, customers, and/or truck drivers.
Occasionally required to bend, twist turn, kneel, and/or squat.
Occasionally required to stand and/or walk on the concrete warehouse floor.
Occasionally required to use hands and fingers to handle objects, tools, or controls.
Occasionally required to stand, walk, sit and reach with hands and arms.
Frequently / Regularly required to sit at a desk and work on a computer.
Specific vision abilities required by this position to include close vision, distance vision and the ability to adjust focus.
Must be able to work in various weather conditions and tolerate exposure to typical noises and smells associated iwth a warehouse.
Safety equipment includes but not limited to a hi-vis safety vest or shirt, safety glasses, gloves, closed toe shoes, long sleeves, long pants, above ankle socks and masks (as needed).

Shift:

7AM-3:30PM Monday-Friday.

Pay:

$20.00 + per hour

Benefits:

Medical, Dental, & Vision Insurance
Company Paid Life Insurance
Voluntary Life Insurance for Employee, Spouse and Child
401(k) + 4% Company Match
Paid Time Off
EAP Program

Southshore Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#INDWH

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Refine Your Search

customer support representative jobs in normal, il

Warehouse Office Clerk

Warehouse Office Clerk

Warehouse Supervisor/Team Lead

Route Service Representative - UniFirst

Customer Service Representative

Patient Services Representative-CWP Family Practice

Patient Services Representative- BMC Physical Therapy

Customer Service Representative

Customer Service Representative

Route Service Manager - UniFirst

Route Service Supervisor- UniFirst

Patient Services Representative - Call Center - Bloomington, IL

Patient Access Representative-BMC ED

Patient Access Representative- BMC ED

Farmers Insurance Customer Service Rep

Digital Customer Retention Specialist

Investment Planning Services Representative

Customer Service Representative - PT (PRN)

Service Manager

Store Support

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Essential Duties and Responsibilities:

Education and/or Experience:

Knowledge, Skills, and/or Abilities:

Work Environment & Physical Demands:

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