Quality, service, and integrity are the core values that founded Peerless Fence in 1961. While we have grown from our modest beginnings in Villa Park, IL as subcontractors installing commercial chain link fences, we continue to deliver on this promise today.
We are growing fast while changing and evolving every day – and we are seeking high energy, high initiative, adaptable individuals to grow with our company. We thrive on change and our ability to pivot quickly. Our employees are held to a high standard and are an extremely important part of our team.
Summary
The Sales and Operations Coordinator is the primary contact for customers and crews and is responsible for scheduling installations with subcontractors and customers to ensure efficient operations and timely completions. Along with resolving scheduling conflicts and communicating changes to ensure all parties are informed. The Project Scheduler/Dispatcher ensures that targeted revenue goals are achieved.
Responsibilities include but are not limited to:
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Contact customers to coordinate installation dates and update expectations on time line.
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Review contract with customers and run through important day-of-install information expectations.
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Develops and maintains project timelines, coordinates resources, and tracks progress to ensure projects are completed on time and within budget.
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Adjusting schedules and plans in response to unforeseen events or changing priorities.
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Notify utility companies (i.e., JULIE) of upcoming installations so that underground public utilities are marked in time for installation.
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Use internal CRM to record all communications, project tasks, and timeline adjustments.
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Keep up to date on village codes and inspection requirements.
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Assist with inventory control.
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Perform other related duties as assigned.
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Maintains a safe work environment.
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Performs job functions safely at all times.
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Participates in all safety meetings.
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Communicates all concerns or violations to appropriate manager(s) immediately.
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Uses the proper Personal Protective Equipment when performing work duties. Employee wears the proper shoes, glasses, gloves, ear protection, etc. Employee is properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.).
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Disposes of waste properly.
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Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook.
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Demonstrates behaviors aligned with our Core Values at all times.
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Continuous Improvement
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Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
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Performs other related duties as assigned.
Job Requirements
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Highly motivated operational professional that can operate within guidelines assigned.
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High energy with a customer service attitude is a must.
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Exceptional communication, presentation and persuasion skills and positive professional attitude.
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Detail orientation and accuracy must be top notch.
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Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
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Ability to manage various tasks simultaneously.
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Excellent time management skills.
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Able to work in fast-paced, entrepreneurial environment.
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Exceptional verbal and written communication skills.
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Possess decision-making, problem resolution and creative thinking skills.
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Able to multi-task activities with shifting priorities.
What credentials do you need? Proven high performance results, the right personality for our culture, and the perseverance to make the customer happy no matter how hard it gets. That is all.
Joining our team means becoming part of a growing organization that values its employees and invests in their future. Eligible full-time employees receive a competitive benefits package including paid holidays, PTO, medical, dental, vision, disability, and voluntary life benefits, plus a 401(k) plan with company match and immediate vesting eligibility beginning the first of the month after hire. Additional voluntary benefits include critical illness and accident coverage, identity theft protection, legal aid, and pet insurance.
If you enjoy building, improving, and solving problems in a fast-moving environment, you’ll likely thrive here. We’re looking for people who are adaptable, collaborative, and excited to grow alongside the business.
