Top 13 Client services associate Jobs in Norman, Ok

Supervisor, Client Services
Cotality —Oklahoma City, OK
- $50,300 - $61,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Client Relations Coordinator
ARL Bio Pharma —Oklahoma City, OK
- $22 - $25 an hour
- Full-time
- Computer literacy
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
4d
Client Services Technician
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Writing skills
- Mid-level
Wealth Management Client Associate
Bank of America —Oklahoma City, OK
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Client Service Associate
RPOA Advisors Inc —Oklahoma City, OK
- Full-time
- Microsoft Outlook
- Computer literacy
- No high school diploma
Quick Apply
Client Services Technical Supervisor
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Computer science
- Computer Science
Supervisor, Client Strategy
Saxum Strategic Communications LLC —Oklahoma City, OK
- Full-time
- Office
- Business development
- Continuous improvement
Quick Apply
Sales/Customer Service
Home Depot —Oklahoma City, OK
- Entry level
Bi-Lingual Client Retention Specialist
Rent One —Oklahoma City, OK
- $16 - $17 an hour
- Full-time
- Bilingual
- No experience needed
- Driver's License
- AD&D insurance
- Paid holidays
Quick Apply

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Supervisor, Client Services

Cotality -
Oklahoma City, OK

Apply Now

Job Details

Full-time
$50,300 - $61,000 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Parental leave
401(k) matching
Volunteer time off
Referral program

Qualifications

Managing technical support teams
Customer communication
Managing teams in a customer support role
Frontline customer support management
Supervising experience
Technical customer support solution

Full Job Description

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Position Overview

We are seeking a dynamic Technical Services Supervisor to lead, coach, and inspire our technical support team. In this role, you will balance operational excellence with people development, ensuring our team consistently delivers high-quality technical assistance while hitting our performance metrics. You will be the driving force behind daily operations, the champion of our service standards, and a dedicated mentor to our technical associates.

Key Responsibilities

Team Leadership & Operations

Daily Supervision: Oversee the day-to-day operations of the technical services team, ensuring smooth workflows, optimal performance, and high-quality service delivery.
Queue Management: Monitor incoming support queues and strategically coordinate team responses to maintain rapid, consistent, and accurate technical assistance.
SLA Compliance: Ensure strict adherence to Service Level Agreements (SLAs) and internal technical support standards.
Mentorship & Performance Management
Coaching & Guidance: Provide dedicated one-on-one coaching, technical guidance, and mentorship to associates to elevate their troubleshooting skills and service quality.
Professional Growth: Participate in performance reviews, deliver constructive feedback, and help team members map out their professional development and growth.
Metrics & Analytics: Utilize operational metrics to track team performance, identify knowledge gaps, and implement performance improvement plans when necessary.
Escalation & Client Relations
Escalation Point: Serve as the primary escalation point for complex technical issues and client inquiries, ensuring swift and satisfactory resolution.
Relationship Building: Foster and maintain strong relationships with clients, balancing technical expertise with exceptional customer service.

Job Qualifications:

Education & Experience

Education: Bachelor’s degree in Information Technology, Business Administration, or a closely related field preferred.
Leadership Experience: Proven experience in a supervisory or management role within a technical support or helpdesk environment.

Skills & Competencies

Technical Acumen: Strong foundational understanding of technical systems, infrastructure, and advanced troubleshooting methodologies.
People Management: Exceptional leadership skills with a proven track record of coaching, motivating, and driving engagement within a team.
Operational Drive: Demonstrated experience managing operational metrics, KPI tracking, and performance management.
Communication: Excellent communication and interpersonal skills, with the ability to translate complex technical concepts into client-friendly language.

Annual Pay Range:

50,300 - 61,000 USD

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

2026-08-13

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
Health: Multiple medical plan options with mental health and wellness support offerings.
Retirement: 401(k) with company match and vesting after one year.
Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

Apply Now

Refine Your Search

client services associate jobs in norman, ok

Supervisor, Client Services

Client Relations Coordinator

Client Services Technician

Wealth Management Client Associate

Client Service Associate

Client Services Technical Supervisor

Supervisor, Client Strategy

Sales/Customer Service

Bi-Lingual Client Retention Specialist

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Position Overview

Key Responsibilities

Team Leadership & Operations

Mentorship & Performance Management

Escalation & Client Relations

Education & Experience

Skills & Competencies

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