Top 327 Customer support Jobs in Norman, Ok

Commercial Lines Assistant Account Manager
INSURICA, Inc. —Norman, OK
- $47,000 - $52,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
Looking for office help! Full time!
Custom Growth Solutions —Oklahoma City, OK
- $33,000 - $39,000 an hour
- Full-time
- Microsoft Word
- Office
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Call Center Representative
Capital Marketing Company —Oklahoma City, OK
- $500 - $2,000 a week
- Full-time
- Hybrid work
- Communication skills
- Entry level
Quick Apply
Office Assistant
Don's Lawn and Pest —Oklahoma City, OK
- $16 - $18 an hour
- Office
- Communication skills
- Entry level
Quick Apply
13d
Customer Resolution Specialist
FIRST FIDELITY BANK —Norman, OK
- Full-time
- High school diploma or GED
- Organizational skills
- Typing
- Opportunities for advancement
Quick Apply
8d
Customer Service Representative
Graybar Electric Company, Inc. —Oklahoma City, OK
- $23 - $27 an hour
- Full-time
- Mid-level
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
9d
Call Center Representative
Ink Connect CO —Oklahoma City, OK
- $16 - $27 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply
3d
Live Chat Operator
Qureos Inc —Oklahoma City, OK
- $24 - $42 an hour
- Full-time
- Writing skills
- Typing
- Communication skills
4d
Remote Customer Service Representative
Kobie Marketing —Oklahoma City, OK
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
Qureos Inc —Oklahoma City, OK
- $24 - $42 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
5d
Executive Customer Specialist
Hertz —Oklahoma City, OK
- $19.23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Paid parental leave
- Health insurance
6d
Customer Service Representative
Copart —Oklahoma City, OK
- $18.00 - $20.29 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Customer Support Specialist
Qureos Inc —Oklahoma City, OK
- $29 - $45 an hour
- Full-time
- Office
- Communication skills
- Entry level
20h
Customer Service Representative
Crash Champions —Norman, OK
- $10.00 - $22.30 an hour
- Full-time
- Organizational skills
- Entry level
Quick Apply
7d
Client Success Representative (Remote)
Demand.com —Oklahoma City, OK
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Oklahoma City, OK
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Remote Customer Service Representative
Qureos Inc —Oklahoma City, OK
- Full-time
- Remote
- Communication skills
- Entry level
- Commercial
10d
Customer Experience Specialist
Epic Charter School —Oklahoma City, OK
- $22.96 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
2d
Customer Service Specialist
Hudson Management Services —Oklahoma City, OK
- $13.50 - $15.15 an hour
- Part-time
- Remote
- CRM software
- Organizational skills
- Typing
- Paid time off
- Work from home
Quick Apply
9d
Customer Service Representative - Lake Thunderbird State Park
The State of Oklahoma —Cleveland County, OK
- $15.00 - $15.45 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Driver's License
6d

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Commercial Lines Assistant Account Manager

INSURICA, Inc. -
Norman, OK

Apply Now

Job Details

Full-time
$47,000 - $52,000 a year

Qualifications

Customer communication

Full Job Description

SUMMARY:

The Express Assistant Account Manager is responsible for assisting other members of the department with meeting the service needs of customers and performing essential functions, including, but not limited to, processing changes, rating, making calls, and ensuring correct information is input into the agency management system, to achieve the quality and service standards developed by the agency.

ESSENTIAL FUNCTIONS:

Provide prompt, courteous, knowledgeable service to customers and prospects
Accurately process endorsements, certificates, and invoices for all transactions as per instructions from the Account Manager; process change confirmations
Assist the department in processing new and renewal business, as requested, through application assembly, setting up files, assembling proposals, etc, in accordance with Agency standards
Invoice-assigned commercial premium transactions following agency procedures and guidelines
Process confirmed cancellations
Maintain working knowledge of all company change procedures
Effectively support the department with computer and word processing skills, including rating programs in the agency management system
Maintain client files within the agency management system
Review all activities relating to the public, customers, and companies to avoid issues involving potential errors and omissions
Participate in seminars and other training to maintain required licenses and for knowledge and skill development

Additional Responsibilities

This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.

Remote work opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department.

KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to obtain a thorough understanding of commercial underwriting and coverage, and interpret abstract data
Intermediate PC skills, with a focus on the Microsoft Office suite of products (Excel, Word, Outlook, Teams, etc.) and the ability to effectively utilize the agency's management systems
Ability to work within a fast-paced, changing priority environment
Self-motivated, with the initiative to prioritize and be self-directed
Regular and punctual attendance is required
Ability to communicate effectively, both verbally and in writing
Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

QUALIFICATIONS:

1-3 years of previous commercial lines insurance experience preferred
1-3 Years of direct phone customer service experience preferred
Possession of, or the ability to quickly obtain, all licenses as required by the State Department of Insurance required
CISR designation preferred
Associate degree preferred

WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS:

Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
Ability to lift up to 20 pounds occasionally
Requires operation of a computer workstation, including keyboard and video display
All requirements may be modified to reasonably accommodate physical or mental impairment

Apply Now

Refine Your Search

customer support jobs in norman, ok

Commercial Lines Assistant Account Manager

Looking for office help! Full time!

Call Center Representative

Office Assistant

Customer Resolution Specialist

Customer Service Representative

Call Center Representative

Live Chat Operator

Remote Customer Service Representative

Customer Service Representative

Executive Customer Specialist

Customer Service Representative

Customer Support Specialist

Customer Service Representative

Client Success Representative (Remote)

CUSTOMER SERVICE ASSOCIATE

Remote Customer Service Representative

Customer Experience Specialist

Customer Service Specialist

Customer Service Representative - Lake Thunderbird State Park

I want to receive the latest job alert for customer support in norman, ok

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