Top 52 It support specialist Jobs in Norman Ok

Lead IT Technician
Elmer Smith Oil Company —Oklahoma City, OK
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
PC Network Support Tech 4 - Top Secret
Northrop Grumman —Oklahoma City, OK
- $59,400 - $99,000 a year
- Overtime
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
10d
IT Desktop Support Technician
CACI —Oklahoma City, OK
- $39,400 - $78,200 a year
- Full-time
- Hybrid work
- Mid-level
- 1 year
- No travel
- Health insurance
14d
IT Support Specialist III
Davis H Elliot Company, Inc. —Oklahoma City, OK
- Mid-level
- Windows
- Mentoring
- Paid training
- Disability insurance
7d
IT Specialist
ARL Bio Pharma —Oklahoma City, OK
- $26 - $32 an hour
- Full-time
- Research
- Mid-level
- Office
- 401(k) matching
- Food provided
Quick Apply
IT SUPPORT ANALYST
VigorCare Pediatric Services —Oklahoma City, OK
- Full-time
- Computer Science
- Mid-level
- Windows
- Paid holidays
- Paid time off
Quick Apply
5d
Data Center IT Technician - Project Tasks
Nebius —Oklahoma City, OK
- $30 - $45 an hour
- Computer science
- Computer Science
- Data analysis skills
Quick Apply
IT Support Analyst
Floorplan Xpress —Norman, OK
- $23.50 - $26.00 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
14d
Client Support Desk Analyst
defi AUTO LLC —Oklahoma City, OK
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
7d
Computer Support Analyst
SALVATION ARMY —Oklahoma City, OK
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- Windows
Help Desk Technician
UNITED PETROLEUM TRANSPORTS INC —Oklahoma City, OK
- Full-time
- Research
- Office
- Windows
Quick Apply
12d
End User Support Specialist - Shared Services Center
Bob Moore Auto Group —Oklahoma City, OK
- Mid-level
- Office
- 3 years
LifeShield Help Desk Support
LifeShield National Insurance Company —Oklahoma City, OK
- Microsoft Outlook
- Mid-level
- Windows
4d
Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
End User Support Specialist
CFS Brands LLC —Oklahoma City, OK
- Full-time
- English
- Mid-level
- Office
5d
Student IT Technician (Fall)
University of Oklahoma —Norman, OK
- $11 an hour
- Full-time
- Background check
- Laboratory
- Classroom
TF33 Customer Support Engineering (CSE) – Depot (Onsite)
Pratt & Whitney —Tinker AFB, OK
- $86,800 - $165,200 a year
- Full-time
- Microsoft Excel
- Research
- Office
- Paid holidays
- Disability insurance
IT Bench Technician
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Mid-level
- Office
IT Specialist
Skydweller US —Oklahoma City, OK
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Systems Engineer I
Oklahoma County —Oklahoma City, OK
- $50,000 a year
- Full-time
- Writing skills
- Basic math
- Office
7d

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Lead IT Technician

Elmer Smith Oil Company -
Oklahoma City, OK

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Vendor relationship building
Windows
Network infrastructure
Driver's License
Computer hardware
Desktop administration

Full Job Description

This role is not remote. Must reside in Oklahoma City or a nearby surrounding area.

The IT Lead serves as the primary Tier 2 technical support resource for convenience store locations and the corporate office while providing day-to-day technical leadership to the IT Technician team. Reporting to the Systems Administrator, this position serves as the primary escalation point for complex technical issues, coordinates support activities and technology projects, and helps ensure consistent, timely IT support across all locations.

The IT Lead leads by example through technical expertise, initiative, and accountability. This role combines hands-on technical work with technician mentoring, project coordination, vendor collaboration, and continuous improvement of IT support processes.

Our ideal IT Technician:

Serves as the primary technical resource for the IT Technician team.
Enjoys mentoring others and helping teammates solve technical challenges.
Takes ownership of issues from initial report through successful resolution.
Recognizes when to resolve issues independently and when to involve the Systems Administrator.
Keeps projects organized and moving forward without requiring constant direction.
Documents solutions and continually improves processes for the benefit of the team.
Builds productive relationships with vendors, corporate staff, and store personnel.
Demonstrates professionalism, initiative, and accountability while leading by example.

Essential Duties:

Serve as the primary Tier 2 technical support resource for hardware, software, networking, POS systems, and infrastructure issues escalated by IT Technicians and store personnel.
Act as the primary technical escalation point before issues are referred to the Systems Administrator.
Provide day-to-day leadership, coaching, mentoring, and technical guidance to the IT Technician team.
Coordinate technician assignments by prioritizing support requests, installations, project work, and service calls.
Install, configure, maintain, upgrade, and troubleshoot network infrastructure, including firewalls, switches, wireless access points, and low-voltage cabling.
Install, configure, maintain, upgrade, and troubleshoot POS systems, including registers, printers, scanners, site servers, PIN pads, and related peripherals.
Install, configure, maintain, and troubleshoot Windows desktops and laptops, Microsoft Office, PDI software, device drivers, printers, scanners, mobile devices, audio systems, digital signage, electronic safes, DVR systems, and security cameras.
Troubleshoot server, software, and network issues affecting multiple users or locations.
Provide day-to-day technical support for the corporate office.
Coordinate with hardware and software vendors to diagnose, escalate, and resolve technical issues.
Monitor project timelines and installation schedules to ensure projects are completed accurately and on time.
Coordinate and participate in technology rollouts, upgrades, and other IT initiatives.
Train and mentor IT Technicians and assist with onboarding new team members.
Train store personnel on new technologies, equipment, and technology-related procedures.
Develop and maintain technical documentation, troubleshooting procedures, and knowledge base resources.
Identify recurring technical issues and recommend long-term solutions to improve system reliability, operational efficiency, and support processes.
Communicate project status, significant technical issues, and operational updates to the Systems Administrator.
Exercise sound judgment by resolving issues independently while escalating strategic decisions or issues outside the scope of the position as appropriate.
Work independently to prioritize responsibilities, manage multiple assignments, and complete work with minimal supervision.
Travel regularly to Domino convenience store locations for installations, troubleshooting, training, and project support.

Qualifications:

· Valid driver’s license with clean driving record required.

· Ability to travel to all stores on a regular basis.

· Requires some lifting, up to 50 pounds.

· Three or more years of technical support, IT systems administration, or equivalent experience preferred.

· Strong troubleshooting and analytical problem-solving skills.

· Excellent communication and customer service skills.

· High attention to detail and strong organizational skills.

· Ability to prioritize multiple tasks in a fast-paced environment.

· The convenience store industry operates 24 hours a day, 7 days a week. This position involves some “on call” work to resolve issues that need immediate attention. Must be available to work a flexible schedule including early mornings, nights and weekends.

· A+ or Network+ certification preferred.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

it support specialist jobs in norman ok

Lead IT Technician

PC Network Support Tech 4 - Top Secret

IT Desktop Support Technician

IT Support Specialist III

IT Specialist

IT SUPPORT ANALYST

Data Center IT Technician - Project Tasks

IT Support Analyst

Client Support Desk Analyst

Computer Support Analyst

Help Desk Technician

End User Support Specialist - Shared Services Center

LifeShield Help Desk Support

Help Desk Technician

End User Support Specialist

Student IT Technician (Fall)

TF33 Customer Support Engineering (CSE) – Depot (Onsite)

IT Bench Technician

IT Specialist

Systems Engineer I

I want to receive the latest job alert for it support specialist in norman ok

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