Top 606 Front of house team member Jobs in Norridge, Il

Front Desk Supervisor
The Forester Hotel —Lake Forest, IL
- $20.00 - $21.50 an hour
- Full-time
- Sales
- Inventory management
- Mid-level
- Free parking
- Health insurance
Quick Apply
Sales Associate III
Coach —Rosemont, IL
- $15.00 - $24.25 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Server
Miller's Ale House —Norridge, IL
- $8.40 an hour + tips
- Part-time
- 18 years or older
- Restaurant
- Communication skills
- Health insurance
- Employee assistance program
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Twin Peaks Girl
Twin Peaks —Oakbrook Terrace, IL
- Full-time
- Bar
- Ability to walk for extended periods
- No experience needed
Quick Apply
11d
Busser/Runner
Zazas Pizzeria —Chicago, IL
- From $20 an hour
- Part-time
- In-person
- Restaurant
- Entry level
- Health insurance
- 401(k)
Quick Apply
Host
Red Robin International, Inc. —Norridge, IL
- $15.00 - $16.24 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- 21 years or older
- Employee stock purchase plan
- Health insurance
Quick Apply
Host/Hostess
Miller's Ale House —Norridge, IL
- $14 - $18 an hour
- 18 years or older
- Communication skills
- Entry level
- Health insurance
- Employee assistance program
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Servers
Red Robin International, Inc. —Norridge, IL
- $9 an hour + tips
- Part-time
- 18 years or older
- Customer service
- 21 years or older
- Employee stock purchase plan
- Health insurance
Quick Apply
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
8d
Server // Ditka's Oakbrook Terrace
Ditka's Restaurant Group —Oakbrook Terrace, IL
- $100 - $300 a day
- Full-time
- 1 year
- Leadership
- Restaurant
Quick Apply
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Server - Soho House Chicago
Soho House & Co. —Chicago, IL
- $15 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Event Server
Tao Group Hospitality —Chicago, IL
- $30 an hour
- Part-time
- Bar
- Ability to lift 50 pounds
- Ability to stand for extended periods
Quick Apply
Airport Lounge Attendant
Hyde Park Hospitality —Chicago, IL
- $21 an hour
- Weekends as needed
- Background check
- Writing skills
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Restaurant Team Member - Cashier, Server
Noodles & Company —Norridge, IL
- $15.40 - $20.00 an hour
- Part-time
- Serving
- Military encouraged
- 16+ years old
- Health insurance
- Dental insurance
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
To-Go Specialist
Miller's Ale House —Norridge, IL
- $17 an hour
- 18 years or older
- Restaurant
- Communication skills
- Health insurance
- Employee assistance program
Barista Part-Time Evanston
Egg Harbor Cafe —Evanston, IL
- $15 - $21 an hour
- Part-time
- Restaurant
- Entry level
- Paid time off
- On-the-job training
Quick Apply

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front of house team member jobs near norridge, il

Front Desk Supervisor

The Forester Hotel
Lake Forest, IL

Quick Apply

Job Details

Full-time
$20.00 - $21.50 an hour

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Referral program

Qualifications

Incident reporting compliance
Hotel and accommodations payment processing
Physical security log maintenance
Hotel policy compliance
Incident management
Sales
Managing teams in a customer support role
Phone communication
Inventory management
Payment processing
Team leadership
Coaching
Greeting customers
Shift management
Answering guest questions
Mail distribution
Managing hospitality teams
Mid-level
Windows
Frontline customer support management
High school diploma or GED
Hotel room assignment management
Cash register operations
Task prioritization
Public safety procedures
Mail management
Accounting
Office supply ordering
Hotel emergency procedures
Organizational skills

Full Job Description

OUR STORY

The Forester Hotel is the natural selection for modern comfort and evolutionary service. Founded on the motto of "Love of Science and Nature", the city of Lake Forest has always been at the crossroads of preservation and progress with its open lands backing up to office parks and the cobblestone streets of historic Market Square leading to Starbucks and Williams Sonoma. We’re blazing new trails with boutique offerings including an upscale bistro + bar and over 4,500 square feet of flexible event space.

BENEFITS

Competitive compensation package
Full benefits package, including 401K and paid time off
Professional development
Hotel discounts at locations worldwide

JOB DESCRIPTION

The Front Office Supervisor at the Forester Hotel oversees daily front desk operations while creating personalized and memorable guest experiences that reflect the boutique lifestyle hotel. This position supervises and supports front desk team members, manages check-in and check-out procedures, handles reservations and payments, resolves guest concerns, coordinates with other departments, and serves as Manager on Duty when assigned. The supervisor also ensures accurate shift documentation, compliance with safety and security procedures, and consistent delivery of the hotel’s service and brand standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Experience: Create a warm, personalized, and engaging arrival and departure experience that reflects the hotel’s distinctive lifestyle identity. Anticipate guest needs and provide thoughtful recommendations based on individual preferences.
Guest Services: Welcome guests and efficiently manage check-in, check-out, room assignments, and payment procedures using the hotel’s Property Management System (PMS).
Team Leadership: Supervise front desk operations during assigned shifts, provide direction and coaching to team members, and ensure service standards are consistently maintained.
Pre-Shift Meetings: Attend and lead daily pre-shift meetings as assigned, communicating occupancy, arrivals, departures, VIP guests, special requests, local events, and operational priorities.
Manager on Duty: Serve as Manager on Duty in the absence of the Front Office Manager or other executive leadership. Respond appropriately to operational concerns, guest complaints, emergencies, and employee matters.
Guest Relations and Service Recovery: Build meaningful guest connections and promptly resolve concerns using sound judgment and appropriate service-recovery techniques. Document and communicate unresolved or significant matters to management.
Local and Lifestyle Expertise: Maintain knowledge of the hotel’s amenities, programming, neighborhood attractions, restaurants, entertainment, and community events to provide personalized recommendations.
Sales and Reservations: Respond professionally to inquiries, accept reservations, promote available upgrades and hotel experiences, and highlight amenities to support room revenue and guest satisfaction.
Cash Handling and Accounting: Accurately process cash, credit card, and other payment transactions. Verify hotel charges, balance assigned cash drawers, and maintain complete accounting documentation.
Front Desk Operations: Maintain an organized, welcoming, and professional front desk environment while ensuring operational procedures and brand standards are followed.
Shift Checklists and Documentation: Complete all assigned shift checklists and update the front desk logbook with important guest, safety, maintenance, and operational information for incoming shifts and management.
Telephone and Communication Operations: Professionally manage incoming and in-house calls, transfer calls, record messages, schedule wake-up calls, and process guest requests efficiently.
Guest Communications: Receive, document, secure, and promptly distribute guest mail, packages, messages, and other communications.
Inventory and Market Operations: Assist the Front Office Manager or Director of Operations with ordering supplies, maintaining inventory levels, and managing market merchandise. Serve as a market cashier or attendant when needed.
Cross-Department Collaboration: Communicate closely with Housekeeping, Maintenance, Food and Beverage, Sales, and other departments to coordinate guest requests and support a seamless hotel experience.
Safety and Security: Follow and reinforce all safety, security, emergency, and loss-prevention policies. Train and guide team members on established procedures and promptly report suspicious activity or safety concerns.
Incident Documentation: Respond to and document guest, employee, safety, and security incidents accurately. Protect guest privacy and help maintain the security of the hotel, its guests, employees, and assets.
Physical Requirements: Remain standing and walk for extended periods throughout the workday. Regularly perform duties involving reaching, bending, pushing, pulling, lifting, and twisting, with or without reasonable accommodation.
Other Duties: Perform additional responsibilities as assigned by management to support guest satisfaction, team success, and overall hotel operations.

Top of Form

Bottom of Form

QUALIFICATIONS

Education: High School Diploma, GED, or equivalent work experience.
Customer Service: Friendly demeanor with excellent communication and customer service skills.
Organizational Skills: Strong organizational and prioritization skills.
Technical Skills: Prior experience using Windows-based software preferred.
Physical Abilities: Ability to stand 90% of the day and perform physical tasks such as lifting supplies (up to 50 lbs.), bending, and reaching.
Experience: Previous front desk or hospitality experience is preferred.

Pay: $20.00 - $21.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front of house team member jobs in norridge, il

Front Desk Supervisor

Sales Associate III

Server

Front Desk Agent

Twin Peaks Girl

Busser/Runner

Host

Host/Hostess

Front Desk Agent - Soho House Chicago

Servers

Part-time Front Desk Agent

Server // Ditka's Oakbrook Terrace

Front Desk Agent

Server - Soho House Chicago

Event Server

Airport Lounge Attendant

Restaurant Team Member - Cashier, Server

Front Desk Agent

To-Go Specialist

Barista Part-Time Evanston

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