Top 430 Client manager Jobs in North Andover, Ma

Customer Success Specialist
ALTO USA LLC —Boston, MA
- $65,000 - $77,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Client Services Representative
Trane Technologies —Wilmington, MA
- $66,056.66 - $96,039.99 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
Customer Success Manager
Symbotic LLC —Wilmington, MA
- $108,000 - $148,500 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Business Service Representative - Merrimack Valley Career Center
Greater Lawrence Community Action Council —Lawrence, MA
- $27.17 - $38.68 an hour
- Weekends as needed
- Public speaking
- Mid-level
- Office
- On-the-job training
Quick Apply
Case Manager
Adult Foster Care —Lowell, MA
- $25 - $40 an hour
- Part-time
- Hybrid work
- Adults
- Mid-level
- Mentoring
Quick Apply
Account Services Representative
CENTURY BOX GOOBY INDUSTRIES CORP —Methuen, MA
- $65,000 - $85,000 a year
- Full-time
- Assembly
- Experience equivalent to degree accepted
- Associate's degree
- Health savings account
- Dental insurance
7d
Customer Service Account Management Specialist
Klüber Lubrication NA LP —Londonderry, NH
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- 401(k) matching
Case Manager
INSTITUTE FOR HEALTH & RECOVERY —Malden, MA
- $58,000 - $60,000 a year
- Full-time
- Hybrid work
- School experience
- Spanish
- Clean driving record
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4h
Client Manager, Commercial Risk - IAS Northeast
The Baldwin Group —Boston, MA
- From $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Continuous improvement
Senior Case Manager
Beverly Bootstraps —Beverly, MA
- $75,000 a year
- Weekends as needed
- Spanish
- Office
- Master's degree
- Disability insurance
- Health insurance
Quick Apply
Clinical Case Manager
INSTITUTE FOR HEALTH & RECOVERY —Malden, MA
- $61,000 - $63,000 a year
- Full-time
- Hybrid work
- School experience
- Spanish
- Clean driving record
Quick Apply
4h
Case Manager, Adult Services
Greater Nashua Mental Health —Nashua, NH
- $21.92 - $27.02 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
Career Specialist - Job Developer (Case Manager)
Old Colony YMCA Haverhill Community Justice Support Center —Haverhill, MA
- $23.50 - $24.00 an hour
- Full-time
- Background check
- Addiction Medicine
- Computer literacy
- Paid training
- Health savings account
Quick Apply
Sr. Client Service Specialist, Commercial Risk - IAS Northeast
The Baldwin Group —Boston, MA
- From $60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
Client Operations Lead
Barry's —Boston, MA
- $16 an hour
- Part-time
- Bar
- 18 years or older
- Management
Quick Apply
Mental Health Case Manager/Group Facilitator (Monday-Thursday 11am-9pm)
Arya Therapy Center —West Newton, MA
- $20 - $26 an hour
- Part-time
- Bachelor's degree
- Conflict management
- Social Work
- Health insurance
- 401(k)
Quick Apply
Counselor/Case Manager (Temporary)
Old Colony YMCA Lowell Community Justice Support Center —Lowell, MA
- From $26.45 an hour
- Full-time
- Background check
- Spanish
- Addiction Medicine
- Paid time off
Quick Apply
Client Manager, Commercial, Real Estate
The Baldwin Group —Boston, MA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
5d
Client Advisor (Full Time)
CH Carolina Herrera —Boston, MA
- From $21 an hour
- Full-time
- Spanish
- Customer service
- Merchandising
- Commuter assistance
- Health insurance
Quick Apply
Client Operations Lead
Barry's —Boston, MA
- $16 an hour
- Part-time
- Bar
- 18 years or older
- Management
Quick Apply

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client manager jobs near north andover, ma

Customer Success Specialist

ALTO USA LLC -
Boston, MA

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Job Details

$65,000 - $77,000 a year

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Cell phone reimbursement
Family leave
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

In-person customer service
Managing clients in a customer support role
Driver's License
Retail store experience
Client services experience within retail industry

Full Job Description

This is a hybrid role that requires candidates to live in the listed market.

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a critical part of ALTO’s victim advocate service and serves as the primary point of contact for an assigned district of stores, supporting multiple retailers. The ALTO solution is an innovative new approach in addressing retail theft and store/community safety. This is a hands-on, field-based position that will work closely with local Law Enforcement agencies and work collaboratively with the ALTO Legal staff and other members of the Operations team to create safer stores and communities. This role will report to the Regional Operations Manager and/or Director of Operations.

A candidate with proven retail customer service skills, a collaborative and innovative mindset and an eye for detail. A strong work ethic and drive is required. Prior retail customer service experience is required. Loss Prevention / Asset Protection/ Investigative experience is of value but not required.

All roles at ALTO US include the following Benefits package to ensure all employees are set up for success, both at work, and in their lives:

100% coverage for Employee’s Medical, Dental, and Vision
Retirement Savings – 401K plus employer matching
Short and Long Term Disability
Life Insurance
Generous vacation, holidays, and family leave benefits
Mobile phone reimbursement plan
Mileage reimbursement per IRS guidelines
Work from Home Reimbursement
Innovative work environment in a multinational company

Role Qualifications:

Associate degree, and/or a minimum of one year of retail customer service experience.
Self-driving work ethic with a focus on precision, and details.
Must have a dynamic, high-energy personality and passion to serve clients that creates a positive impact in the community while improving store safety.
Excellent presentation and communication skills.
Enjoys working with others.
Energized by change and variety.
Able to build partnerships.
Role requires being able to spend majority of workday standing/on your feet.
Dependable transportation required.
Valid Driver License required.
Must successfully obtain the ALTO reimbursed Loss Prevention Qualified (LPQ) certification within the first year of employment.

Role Responsibilities:

Build collaborative relationships with peers and clients to include retailers, law enforcement and prosecutors.
Drive store reporting of criminal activity utilizing the client’s reporting system and /or the ALTO app.
Demonstrate support for the client’s Asset Protection policies and procedures.
Responsible for visiting multiple stores per day/week, with the purpose of building strong relationships with store management, collecting police reports, evidence, and CCTV footage.
Serve as the reliable point of contact for assigned clients/stores to establish a strong business relationship
As the liaison between stores, customer AP/LP Team, and the ALTO Legal Team, you will be responsible for following up on all active cases/events. Follow-up on all external theft/criminal investigations
Case building of habitual offenders targeting multiple store locations (which includes obtaining police reports, CCTV footage, subject descriptions, witness statements, etc.)
Assist Legal Team and Law Enforcement partners with coordinating photo line-ups, evidence collection, etc. as needed
Case building with other CSS’s (across district boundaries) with the objective of tracking & identifying repeat offenders and addressing store safety issues impacting the market.
Lead Store Safety Partnership Meetings with Law Enforcement for assigned stores
Interact with multiple levels of retailers Operations and AP/LP Leadership on a continuous basis
Provide in-person training on our technology platform
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Assists leadership in implementation and rollouts of special projects as needed Strong computer skills to include, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook/Email

ALTO believes that success in this position will also require the following, aligned with ALTO’s cores values:

Passion to be part of a growing team
High ethical standards
Flexibility and adaptability to rapid change
Tenacity and determination
Ability to manage simultaneous projects, as well as effectively delegate work
Strong business acumen
Self-motivated and proactive personality

The employer is an "equal opportunity employer." The employer will not discriminate and will take "affirmative action" measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, sexual orientation, or sex.

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Refine Your Search

client manager jobs in north andover, ma

Customer Success Specialist

Client Services Representative

Customer Success Manager

Business Service Representative - Merrimack Valley Career Center

Case Manager

Account Services Representative

Customer Service Account Management Specialist

Case Manager

Client Manager, Commercial Risk - IAS Northeast

Senior Case Manager

Clinical Case Manager

Case Manager, Adult Services

Career Specialist - Job Developer (Case Manager)

Sr. Client Service Specialist, Commercial Risk - IAS Northeast

Client Operations Lead

Mental Health Case Manager/Group Facilitator (Monday-Thursday 11am-9pm)

Counselor/Case Manager (Temporary)

Client Manager, Commercial, Real Estate

Client Advisor (Full Time)

Client Operations Lead

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