Top 342 Front desk agent Jobs in North Andover Ma

Full Time Front Desk Agent
Homewood Suites by Hilton Boston-Billerica —Billerica, MA
- From $18 an hour
- Full-time
- English
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Receptionist
First-Call Medical, Inc. —Andover, MA
- $26 - $30 an hour
- Full-time
- Background check
- Customer service
- English
- Health savings account
- Health insurance
Quick Apply
14d
Front Desk- Pediatrics
Children's Medical Office of North Andover —North Andover, MA
- $22 - $25 an hour
- Full-time
- Background check
- Medical office experience
- Primary Care
- Paid time off
Quick Apply
3d
Front Desk/Call Center Representative
Andover Eye Associates Inc —Andover, MA
- $21 - $27 an hour
- Anatomy knowledge
- Basic math
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Concierge- Part Time
Brightview Senior Living, LLC —Billerica, MA
- $18.25 - $21.00 an hour
- Part-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Front Desk Agent
SpringHill Suites - Andover, MA —Andover, MA
- $18 an hour
- Overnight shift
- Hotel
- Entry level
- Health insurance
- Tuition reimbursement
Quick Apply
3h
Guest Service Representative
Residence Inn by Marriott —Andover, MA
- $18 an hour
- Part-time
- Microsoft Outlook
- Inventory management
- Computer literacy
Quick Apply
1d
Guest Service Agent - Part Time
Giri Hotel Management —Andover, MA
- From $16.50 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Front desk / sales - Fitness
Title Boxing Club —North Andover, MA
- From $16 an hour
- Part-time
- Spanish
- English
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
4d
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
Front Desk Agent
Homewood Suites by Hilton —Andover, MA
- $17 - $19 an hour
- Part-time
- Bilingual
- Computer literacy
- Office
Quick Apply
Front Desk Agent
Courtyard Manchester —Manchester, NH
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Receptionist
Brookwood School —Manchester, MA
- $23,000 - $58,000 a year
- Part-time
- Background check
- Administrative experience
- Continuous improvement
Quick Apply
Front Desk Office Lead
North Shore Pain Management —Cambridge, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Concierge
Palladion Services —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
Dental Front Office Coordinator
Dental —Cambridge, MA
- From $24 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Receptionist
Meraki Spa —Newburyport, MA
- $16 an hour
- Part-time
- Microsoft Excel
- Customer service
- Organizational skills
- Paid training
- Paid time off
Quick Apply
Front Desk Associate
ARTHUR MURRAY DANCE STUDIO —North Hampton, NH
- From $19 an hour
- Full-time
- Social media management
- Microsoft Office
- In-person
- Health insurance
- 401(k)
Quick Apply
9d
Front Desk Associate
SafeSplash Woburn (Burlington) & SafeSplash Lexington —Woburn, MA
- $17 - $20 an hour
- Part-time
- Customer service
- High school diploma or GED
- In-person
- 401(k)
- Flexible schedule
Quick Apply
2d

I want to receive the latest job alert for front desk agent in north andover ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk agent jobs near north andover ma

Guest Service Agent jobs in Boston, MA

Front Desk Agent jobs in Manchester, NH

Call Center Representative jobs in Andover, MA

Front Desk Receptionist jobs in Newburyport, MA

Guest Service Agent jobs in Andover, MA

Concierge jobs in Boston, MA

Front Desk Agent jobs in North Hampton, NH

Front Desk Agent jobs in Boston, MA

Front Desk Receptionist jobs in Andover, MA

Guest Service Agent jobs in Pigeon Forge, TN

Passenger Service Agent jobs in Houston, TX

Ramp Agent jobs in San Jose, CA

Airline Customer Service jobs in Chicago, IL

Guest Service Agent jobs in Santa Barbara, CA

Guest Service Agent jobs in Wheaton, IL

Guest Service Agent jobs in Fort Pierce, FL

Work At Home Remote Customer Service jobs in Delaware

Front Desk Agent jobs in Claremont, CA

Front Desk Agent jobs in Durham, NC

Gym Front Desk jobs in Houston, TX

Full Time Front Desk Agent

Homewood Suites by Hilton Boston-Billerica
Billerica, MA

Quick Apply

Job Details

Full-time
From $18 an hour
11 days ago

Benefits

Health insurance
Dental insurance

Qualifications

Customer communication
Interpersonal skills
Upselling
English
Cross-selling
Mobile devices

Full Job Description

POSITION SUMMARY

The Front Desk Agent is responsible for warmly greeting guests, efficiently managing check-ins and check-outs, and issuing room keys. This role requires answering guest inquiries and resolving requests or complaints in a safe manner, adhering to all company policies, brand standards, and federal, state, and local regulations. Additionally, the agent is responsible for processing guest folios and handling payments, ensuring strict compliance with all cash handling, credit card processing, and accounting policies and procedures. The agent must also comply with all guest service basics such as uniforms, nametags, and proper greeting. This position requires the front desk agent to be standing. They should be knowledgeable about hotel facilities, surrounding areas, and services to assist guests as appropriate. Finally, the agent must ensure all communication containing Company, hotel, brand, guest, and employee information is consistent with privacy policies, practices, and regulations.

ESSENTIAL FUNCTIONS

 Process guest check-ins and room assignments following hotel’s rate structures, discount and sell/upsell strategies

 Pre-register, block reservations, create key packets as appropriate

 Liaise with Housekeeping and Maintenance teams to ensure all rooms are clean and furnished to accommodate guest needs as well as maintain open lines of communication with all other departments

 Manage online and telephone reservations ; Take same day and future reservations ; Cancel room reservations or early departures according to policies and procedures.

 If necessary, walk guests due to oversell in a professional and courteous manner

 Assist guests with transportation arrangements, answer inquiries about hotel services, in-house events, amenities, directions, local attractions etc.

 Prepare and distribute daily reports, shift reports and or incident reports as necessary

 Attend department meetings as scheduled

 Practice safe work habits and comply with sanitary, safety, security and emergency procedures

 Report emergencies, injuries, accidents, missing articles, damage, safety hazards etc. to management

 Report any deviation from policies, procedures, brand standards and regulations to management

 Check with supervisor before leaving work area for any reason

 Perform special projects, tasks, duties and other responsibilities as assigned

SKILLS & ABILITIES

 Arrive at work on time and in proper uniform

 Timely compile facts/figures; identify and investigate issues and resolve basic matters

 Speak, listen, write and identify distress signs

 Apply consistent, professional behavior with effective listening and communication skills

 Operate office equipment such as telephone, calculator, computer, scanner, copier, fax etc.

 Operate smart devices

 Remain flexible and efficient under pressure

 Strong English communication skills are required

WORKING CONDITIONS & PHYSICAL EFFORT

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside. Work is normally performed in an interior hotel environment. The exposure to hazards or physical risks requires basic safety precautions and use of applicable protective equipment.

Physical requirements include ability to frequently move around the hotel property; remaining in a standing position for extended periods of time; bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds.

The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

Pay: From $18.00 per hour

Benefits:

Dental insurance
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in north andover ma

Full Time Front Desk Agent

Front Desk Receptionist

Front Desk- Pediatrics

Front Desk/Call Center Representative

Concierge- Part Time

Front Desk Agent

Guest Service Representative

Guest Service Agent - Part Time

Front desk / sales - Fitness

Front Desk Agent

Guest Services Agent

Front Desk Agent

Front Desk Agent

Front Desk Receptionist

Front Desk Office Lead

Concierge

Dental Front Office Coordinator

Front Desk Receptionist

Front Desk Associate

Front Desk Associate

I want to receive the latest job alert for front desk agent in north andover ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected